Park Inn by Radisson Astana - TripAdvisor traveler rating

tripadvisor rating 4.0 261 reviews
Ranked #8 of 121 hotels in Astana

Traveler rating

Excellent
103
Very Good
108
Average
40
Poor
10
Terrible
0

Type of traveler

Business
215
Couples
6
Solo travel
6
Family
10
Friends getaway
6

Rating summary

Location
4.5
Sleep Quality
4.5
Rooms
4.0
Service
4.5
Value
4.0
Cleanliness
4.5

Travelers’ tips to help you choose the right room

  • A higher floor will be quieter. (Tamara C)
    4.0
    2020-02-24
  • All rooms are good. (countessfoxylady)
    5.0
    2019-07-23
  • There is some traffic noise on the front side if you like the windows open (Dave T)
    4.0
    2017-05-21
  • Higher up than street level might be quieter (Howarth S)
    5.0
    2017-05-15
  • Great city view from the to 11th floor be east facing gets lots of early morning sun. (Michael W)
    5.0
    2017-05-12

Traveler reviews

  • "Excellent value for money"

  • tripadvisor rating 5.0
    • Reviewed: 2023-05-07
    • Trip type: Family

  • Very comfortable short stay and friendly staff. We couldnt take breakfast due to early flight so the hotel provided us with a very generous breakfast box to take away. Bed and pillows are very comfortable, room temperature as well.

    • 5.0
      Rooms
    • 5.0
      Value
    • 5.0
      Sleep Quality
    • 5.0
      Location
    • 5.0
      Cleanliness
    • 5.0
      Service
    • Rustem Sharipbayev, Guest Services / Front Office at Park Inn by Radisson Astana, responded to this review 2023-06-12

    • Dear Guest ! Thank you for taking the time to share your feedback from your visit to the Park Inn By Radisson Astana . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Park Inn By Radisson Astana , I look forward to welcoming you back. Sincerely, Rustem Sharipbayev Senior Service Manager Park Inn by Radisson Astana +7 7172 670 777

  • "Amazing experience"

  • tripadvisor rating 5.0
    • Reviewed: 2023-04-17
    • Trip type: Business

  • I would highly recommend for staying in this hotel. It is very near to the river so you can freely walk that side and have amazing experience. Hotels staff is very kind and helpful and they helped me a lot in getting taxis.

    • 5.0
      Rooms
    • 5.0
      Value
    • 5.0
      Sleep Quality
    • 5.0
      Location
    • 5.0
      Cleanliness
    • 5.0
      Service
    • Rustem Sharipbayev, Guest Services / Front Office at Park Inn by Radisson Astana, responded to this review 2023-06-12

    • Dear Guest, Thank you for your feedback regarding your stay at Park Inn By Radisson Astana. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future. Best regards, Rustem Sharipbayev Senior Service Manager Park Inn By Radisson Astana +7 7172 670 777

  • "excellent stay"

  • tripadvisor rating 5.0
    • Reviewed: 2023-01-10
    • Trip type: Business

  • I had a very good long-term stay at the Park-Inn in Astana. The staff was very nice and friendly. i would particularly like to thank Ms Valentina Cherkassova, the Sales Manager, for promptly accommodating all requests. I will come back!

    • 5.0
      Rooms
    • 5.0
      Cleanliness
    • 5.0
      Service
    • Rustem Sharipbayev, Guest Services / Front Office at Park Inn by Radisson Astana, responded to this review 2023-06-12

    • Dear Guest! Thank you for taking the time to share your feedback from your visit to the Park Inn By Radisson Astana . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Park Inn By Radisson Astana , I look forward to welcoming you back. Sincerely, Rustem Sharipbayev Senior Service Manager Park Inn by Radisson Astana +7 71 72670 000

  • "Great for value and friendly and helpful staff and customer manager."

  • tripadvisor rating 5.0
    • Reviewed: 2022-12-13
    • Trip type: Business

  • This was my first corporate stay. Both front desk (staff) and hotel customer manager were friendly, helpful and welcoming. Mrs. Valentina was very kind and attentive during our big corporate group stay. Nice lobby and hotel, also my room, was clean. Conveniently located. Within distance to Major attractions and more. Great for value in Astana.

    • Rustem Sharipbayev, Guest Services / Front Office at Park Inn by Radisson Astana, responded to this review 2023-06-12

    • Dear Guest! Thank you for taking the time to share your feedback from your visit to the Park Inn By Radisson Astana . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Park Inn By Radisson Astana , I look forward to welcoming you back. Sincerely, Rustem Sharipbayev Senior Service Manager Park Inn by Radisson Astana +7 71 72670 000

  • "Well located and cosy hotel"

  • tripadvisor rating 5.0
    • Reviewed: 2021-01-26
    • Trip type: Business

  • I stayed there on two occasions and it was perfect. Very comfortable bed and spacious room. Everything worked in the bathroom but most importantly was warm. Also, if it gets too hot there is an ability to tilt the window for the fresh air. Also breakfast was good. Staff very pleasant and helpful, thank you!

    • Samgat Jenisov, Guest Services / Front Office at Park Inn by Radisson Astana, responded to this review 2021-10-13

    • Dear Guest, Greeting of the Day!!! Thank you for your stay with us!!! We hope to see you again as soon as your business will bring you again to Nur-Sultan. Best regards, Samgat Jenisov Cluster Director of Front Office +7 7172 67 00 00

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