TripAdvisor traveler rating

tripadvisor rating 4.0 256 reviews
Ranked #7 of 117 hotels in Astana

Traveler rating

Excellent
100
Very Good
107
Average
39
Poor
10
Terrible
0

Type of traveler

Business
211
Couples
6
Solo travel
6
Family
10
Friends getaway
6

Rating summary

Location
4.5
Sleep Quality
4.5
Rooms
4.0
Service
4.5
Value
4.0
Cleanliness
4.5

Travelers’ tips to help you choose the right room

  • A higher floor will be quieter. (Tamara C)
    4.0
    2020-02-24
  • All rooms are good. (countessfoxylady)
    5.0
    2019-07-23
  • There is some traffic noise on the front side if you like the windows open (Dave T)
    4.0
    2017-05-21
  • Higher up than street level might be quieter (Howarth S)
    5.0
    2017-05-15
  • Great city view from the to 11th floor be east facing gets lots of early morning sun. (Michael W)
    5.0
    2017-05-12

Traveler reviews

  • "excellent stay"

  • tripadvisor rating 5.0
    • Reviewed: 2023-01-10
    • Trip type: Business
  • I had a very good long-term stay at the Park-Inn in Astana. The staff was very nice and friendly. i would particularly like to thank Ms Valentina Cherkassova, the Sales Manager, for promptly accommodating all requests. I will come back!

    • 5.0
      Rooms
    • 5.0
      Cleanliness
    • 5.0
      Service
  • "Great for value and friendly and helpful staff and customer manager."

  • tripadvisor rating 5.0
    • Reviewed: 2022-12-13
    • Trip type: Business
  • This was my first corporate stay. Both front desk (staff) and hotel customer manager were friendly, helpful and welcoming. Mrs. Valentina was very kind and attentive during our big corporate group stay. Nice lobby and hotel, also my room, was clean. Conveniently located. Within distance to Major attractions and more. Great for value in Astana.

  • "Well located and cosy hotel"

  • tripadvisor rating 5.0
    • Reviewed: 2021-01-26
    • Trip type: Business
  • I stayed there on two occasions and it was perfect. Very comfortable bed and spacious room. Everything worked in the bathroom but most importantly was warm. Also, if it gets too hot there is an ability to tilt the window for the fresh air. Also breakfast was good. Staff very pleasant and helpful, thank you!

    • Samgat Jenisov, Guest Services / Front Office at Park Inn by Radisson Astana, responded to this review 2021-10-13
    • Dear Guest, Greeting of the Day!!! Thank you for your stay with us!!! We hope to see you again as soon as your business will bring you again to Nur-Sultan. Best regards, Samgat Jenisov Cluster Director of Front Office +7 7172 67 00 00

  • "Mrs. Nataliya Sopina"

  • tripadvisor rating 5.0
    • Reviewed: 2019-10-31
    • Trip type: Business
  • Everything was excellent, specially personal. but for me personaly it was lack of a wardrobe in the room. for 1-2 nigths its ok, but for the longer stay i would not choose it. I don't know about other room facilitis.

    • 4.0
      Rooms
    • 5.0
      Value
    • 5.0
      Sleep Quality
    • 5.0
      Cleanliness
    • Samgat J, Cluster Director of Front Office at Park Inn by Radisson Astana, responded to this review 2019-11-01
    • Dear Guest, Thank you for choosing Park Inn by Radisson Hotel Astana! It was great that you posted your review here. We hope that your next stay also will be with us. Best regards, Samgat Jenisov Cluster Director of Front Office Park Inn by Radisson Hotel Astana +7 7172 67 00 00

  • "Excellent"

  • tripadvisor rating 5.0
    • Reviewed: 2019-07-26
    • Trip type: Business
  • Hotel services are great, personnel is professional and skilled, custom oriented, polite and friendly. Room is clean and cosy. Business center and meeting rooms on the second floor meet all requirements for business meetings, personnel is highly skilled and professional.

    • 5.0
      Rooms
    • 5.0
      Value
    • 5.0
      Sleep Quality
    • 5.0
      Location
    • 5.0
      Cleanliness
    • 5.0
      Service
    • Samgat J, Cluster Director of Front Office at Park Inn by Radisson Astana, responded to this review 2019-08-22
    • Dear Guest, Greeting of the Day! First of all thank you for stay with us. And also that you found time and posted your review here. We happy to see your notes and comments as they are very important for us. Please be our guest again!!! Best regards, Samgat Jenisov Cluster Director of Front Office Park Inn by Radisson Hotel Astana +7 7172 67 00 00

See all reviews at TripAdvisor

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.

© 2014 TripAdvisor LLC