TripAdvisor traveler rating

tripadvisor rating 4.0 548 reviews
Ranked #80 of 784 hotels in St. Petersburg

Traveler rating

Excellent
326
Very Good
107
Average
46
Poor
37
Terrible
32

Type of traveler

Business
177
Couples
143
Solo travel
41
Family
95
Friends getaway
45

Rating summary

Location
5.0
Sleep Quality
4.5
Rooms
4.5
Service
4.5
Value
4.0
Cleanliness
4.5

Travelers’ tips to help you choose the right room

  • Good concierge service manager! You may order an excursion to Hermitage Museum (Marat R)
    5.0
    2023-02-09
  • Dont choose room x09-x16 (x - floor) - it looks at Vladimirskiy pr. and night club working till 6:00 am - all night you will hear boom-boom. (siaolong)
    3.0
    2022-11-08
  • Bring small change for tips. The staff are very helpful. You can have PCR tests at the hotel. Very convenient. (sonys617)
    4.0
    2021-06-16
  • Stunning view from the top floors, quiet, and Cozy rooms, High score for cleanliness. (R5928LQjulianac)
    5.0
    2019-12-21
  • The Rooms with the Street Views offer natural Light (7rahulmalhotra)
    5.0
    2019-10-12

Traveler reviews

  • "Sain Petersburg Downtown "

  • tripadvisor rating 5.0
    • Reviewed: 2023-02-09
    • Trip type: Business

  • In the very heart of Saint Petersburg. The greatest location. Foot walk distance to most of sightseeing. Service is good. Staf is polite. Breakfast with sparkling wine. Definitely worth it. Nevsky prospect view can be too loud for you. If you like total silence its better garden view room

    • Марат Рагимов, Обслуживание гостей/стойка регистрации at Radisson Royal Hotel, St.Petersburg, responded to this review 2023-02-10

    • Уважаемый Гость, добрый день! Благодарим Вас за выбор отеля Radisson Royal во время Вашей поездки в Санкт-Петербург. Мы трепетно относимся к обратной связи наших гостей и рады получить максимальную оценку. Команда Radisson Royal St. Petersburg будет рада приветствовать Вас вновь в самом красивом городе на Неве. С уважением, Марат Рагимов Дежурный менеджер Radisson Royal St. Petersburg

  • "To Relax in lobby bar and feel Maria hospitality"

  • tripadvisor rating 5.0
    • Reviewed: 2022-12-17
    • Trip type: Solo travel

  • The very best place to stay on historical Nevsky. You will be pleased on hospitality service given here. Special gratitude for Maria - top tier professional service served. You can relax in a lobby bar area watching people passing by. Famous restaurants in 3 minutes walk but you will never visit.

    • Марат Рагимов, Обслуживание гостей/стойка регистрации at Radisson Royal Hotel, St.Petersburg, responded to this review 2022-12-21

    • Dear Guest, good afternoon! Thank you for choosing Radisson Royal Hotel. Thank you for sharing your impressions with us. Your feedback helps us to improve our services. Maria and our Team are pleased to get highest point. Radisson Royal Team is looking forward to welcome you again in our city. Sincerely yours, Marat Ragimov Duty Manager Radisson Royal St. Petersburg

  • "Review of Radisson"

  • tripadvisor rating 5.0
    • Reviewed: 2021-09-16
    • Trip type: Couples

  • My stay at the hotel was lovely. The location was perfect for exploring Saint Petersburg and the room was luxurious. Sadly I had a medical emergency, but the hotel called an ambulance for me and helped me get the care that I needed.

    • 5.0
      Rooms
    • 4.0
      Value
    • 5.0
      Sleep Quality
    • 5.0
      Location
    • 5.0
      Cleanliness
    • 5.0
      Service
    • Яна Павлова, Обслуживание гостей/стойка регистрации at Radisson Royal Hotel, St.Petersburg, responded to this review 2021-09-18

    • Dear cmacki277913, Thank you for choosing Radisson Royal Hotel as your home away during your trip to St. Petersburg. Also I would like to thank you for taking your time to share your experience with us. We really hope that now you feel yourself better and will come to us again. We look forward to welcoming you again at our hotel in the most beautiful city on the Neva. With Best Wishes, Victoria Fedorina Manager on Duty Radisson Royal St. Petersburg

  • "Good hotel in the city center"

  • tripadvisor rating 5.0
    • Reviewed: 2021-09-07
    • Trip type: Couples

  • ROOMS: good and fresh room, heated floor in bath. There are fridge, coffee machine on the room, some snacks for additional payment. LOCATION is great! You are in the center of the Nevsky prospect. FOOD: in-room breakfast menu was tasty. And you don’t wait it for a long time, service is fast.

    • Яна Павлова, Обслуживание гостей/стойка регистрации at Radisson Royal Hotel, St.Petersburg, responded to this review 2021-09-11

    • Dear Ulyana, I want to thank you for choosing Radisson Royal St. Petersburg during your vacation! We are sincerely pleased to see such reviews from our guests. They motivate us and give us a boost of energy for further work. I hope to see you again among the guests of our hotel. With best wishes, Victoria Fedorina Duty Manager of Radisson Royal St. Petersburg

  • "Great customer service"

  • tripadvisor rating 5.0
    • Reviewed: 2021-05-28
    • Trip type: Couples

  • Second time here. Excellent service as always. Spacious room, very handy central location. Hotel has an elevator, which is convenient (considering most hotels in Saint Petersburg don't cos buildings are old). Special thanks to Konstantin at reception for organising easy check out with airport transfer.

    • Яна Павлова, Guest Services / Front Office at Radisson Royal Hotel, St.Petersburg, responded to this review 2021-05-29

    • Dear LarisaPK, Let me thank you for choosing the Radisson Royal Hotel during your trip to St. Petersburg. Thank you for taking the time to share your impressions. I want to thank you for the assessment and comments of our Hotel, they give us the opportunity to look at our work from the outside and see which are visible only to the guest. We are sincerely glad to know that we were able to provide you with a comfortable stay. If you have any questions, the hotel team will be happy with specific information. We look forward to welcoming you again at our hotel in the most beautiful city on the Neva. With best wishes, Anna Nikolaeva Duty Manager of the Radisson Royal St. Petersburg Hotel

See all reviews at TripAdvisor

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.

© 2014 TripAdvisor LLC