Radisson Hotel Kandy - TripAdvisor traveler rating

4.5
(3238 reviews)
Ranked #13 of 331 hotels in Kandy
Travelers Choice

Traveler rating

  • Excellent
    1780
  • Very Good
    1017
  • Average
    276
  • Poor
    97
  • Terrible
    73

Type of traveler

  • Business236
  • Couples1328
  • Solo travel144
  • Family843
  • Friends getaway442

Rating summary

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness

Room tips

Central for the lake and tooth relic museum, cultural show etc. (Nick W)
2026-02-16
There us parking at the hotel(yossik144)
2026-01-16
Don't pack a lot, they have many facilities.(Jet00544193907)
2025-12-30
Please avoid the premade food in the pool area. It was even served cold after they obviously heated it. Just eat downstairs.(robinsQ7454XO)
2025-12-01
Avoid odd number rooms on the first floor(raintreefarm)
2025-11-21

Traveler reviews

"Lovely hotel in Kandy Sri Lanka ❤️❤️❤️"

2026-02-24

As UK visitors exploring Kandy, we were so lucky to stay at Radisson Hotel Kandy! From the very first moment we arrived, the staff made us feel right at home. The hotel is immaculate, modern, and beautifully situated with stunning views. But what really shone was the outstanding service. The staff were so attentive, friendly, and always ready to lend a hand with a warm smile. It’s not every day you find hospitality that feels this genuine. We left with wonderful memories and would love to come back on our next trip to Sri Lanka. Highly recommended 🇬🇧✨#Nadun#Ravinu#Mahoda#Achini#Malki#Nipuni and all the hotel staff luv you’ll ♥️✨💐

Amaya P
"A truly Caring & memorable stay in kandy #Radisson Hotel Kandy..."

2026-02-24

We recently stayed at Radisson Hotel Kandy, and our experience was truly heartfelt and unforgettable. The hotel is beautiful, with a peaceful atmosphere and breathtaking views, but what made our stay so special was the genuine care and kindness shown by the staff. During our visit, my husband unfortunately fell ill, which was a very stressful situation for us. However, Mr. Nadun Kavinda and his wonderful team went above and beyond to check on us and ensure we were comfortable and supported. Their compassion, concern, and willingness to help meant so much to us during that difficult moment. It was incredibly touching and something we will never forget. The warmth, professionalism, and sincere hospitality of the entire team made us feel truly cared for, not just as guests but as people. Because of this, our stay became even more meaningful. We absolutely love Radisson Hotel Kandy and the amazing team behind it. Thank you for such a lovely experience. We will definitely be back. Highly recommended !❤️❤️❤️

Randunu M
"A Stay We Will Always Remember. Thank You Radisson Kandy❤️"

2026-02-24

My experience at Radisson Hotel Kandy was truly unforgettable. The hotel itself is beautiful, with comfortable rooms and stunning views, also what made my stay so special was the care I received when I wasn’t feeling well. I want to sincerely thank Nadun❤️, who looked after me and my husband with such kindness and compassion during our illness. His attentiveness and gentle nature made me feel safe and cared for, turning a difficult moment into one of comfort. Nadun is not only a wonderful professional, but also a genuinely nice person, I was delighted to learn that he has achieved his PR in the UK, which is a testament to his dedication and character. Because of Nadun and his lovely staff,,, my stay at Radisson Hotel Kandy felt more than just a hotel visit. It felt like being cared for by family. I will always remember his warmth and humanity, and I am deeply grateful. We will come back to radisson kandy again. Cheers!

Romelia F
"Food fantastic staff verry freindly"

2026-02-24

Good city hotel in kandy nearby toothrelic

Bandara R
"Friendly staff"

2026-02-24

Excellent veiw. Nearts to city

Manju S
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