





Hotel located in good location. Stay safe with them. Bed is very comfort. Environment is pretty good. Breakfast is not variety but yummy.
I really liked this hotel. Bedding - very comfortable. Room layout nice. Shower doesn’t have a door so that might be inconvenient for some. Ok the thing that really puts this hotel over the line is the spa. First it’s beautiful- like a hidden grotto beneath a normal hotel. It feels super upscale. I also had a great massage and The Single Best Body Scrub I have ever had. Restaurant is just okay. The worst aspect of the hotel - if you have a longer stay - is the housekeeping service. They never got to our room before 19:30 which meant we came back from excursions to a dirty room. That was a bummer. Overall I would stay again.
When Musafir booked this property I was having real doubts bcoz I have read so many reviews. But the property really surprised me. The location of this hotel can be little inconvenient as it’s outside the city area. But this is very quiet and very good for people who wants to be away from the city hussle and bussle. Rooms are very comfortable and big. And amenities inside the room is really good. But washrooms doesn’t have door. This can be inconvenient for friends or family staying. In winter they don’t turn on the AC bcoz of it rooms get really hot and zero ventilation. Staffs are nice but they really needs to learn how to handle customers. This can be due to language. People will feel they are rude. Breakfast was really good. They have a lot of variety. Over all I had a real good time.
This hotel is with the wide range advantages. First of all location near the mountains, in the center of the city ,in front of of luxury mall Essentqi mall. Outstanding service with polite staff, a delightful breakfast experience, and impeccably clean rooms, all complemented by a showcase of national cooking traditions. I live in KZ, but never have seen at the hotel the option with the national kitchen, seriously amazing! The chiefs cooking is really like homemade! Recommend it at all!
Had a great stay at the hotel. Extremly friendly and helpful staff. The room was neat and cozy. I would recommend the hotel to those who prefer staying far from city noise (yet Sadu is not far from Esentai mall ~ 5 min, airport ~ 15 min). Definitely coming back during summer time 👍