We had a great time. Beds are very comfy and the staff are all lovely. Very close to everything in the centre.

Wonderful experience - best hotel - would recommend this hotel, staff are fantastic, especially Chinmai and Gutunm - however, all of the staff are incredibly friendly and kind. They made my trip there a wonderful time, I was there from the 11th to the 29th of December. As a person who has experienced a lot of travel, and staying in different hotels - I can honestly say that this particular experience was one of my favourite. Thanks to the amazing staff - who looked after me throughout my whole time there. They always checked if I needed anything - whether it was a meal or something in Inverness. I would say that the room was comfortable, a good sized bed, and lovely shower. Clean and fresh water provided to me - nice tea and the Chef is excellent ( I often ordered his food ) Chinmai recommended me his menu and they brought it to my room. Thank you to all the staff over December and Christmas time, you’re all incredibly generous and kind people who provided me with a five star experience. I have recommended your hotel to other people and told them what a great place it is to stay. In beautiful surroundings of Inverness

Before coming to the hotel, we messaged them back & forwards over several days to sort out a hiccup caused by booking through hotels.com. To be clear, the hiccup was in no way down to the hotel itself, who were absolutely amazing at sorting it out for us. On arrival, it was only a few minutes walk from the railway station itself, and centrally located for all the shops, restaurants, & sightseeing. The reception was a genuine and warm one, & booking in was very easy. The hotel is impeccably well kept. Not all rooms have a river view (which is reflected in the price), but ours did. The room had absolutely everything you could need: a very comfy bed, big tv, kettle, tea & coffee, a safe, ironing board, wardrobe, & even a mini fridge! Equally as important was that everything was super clean. The bathroom was stunning, with a huge walk-in shower cubicle & probably the best shower we've had at any hotel tbh! The towels were lovely, fluffy, & plentiful, and all the shampoos, shower gel, etc were quality brands. Overall, we genuinely couldn't fault one single thing about this hotel, & I would have no hesitation booking it again if we're staying in Inverness.

My wife and I travelled by the Ember bus and stayed at this hotel for two nights a couple of days ago. The hotel is within a very short distance from the bus stop. This is our first time staying at this hotel, and I was pleasantly surprised at how friendly and how nice the hotel and staff were. The room that my wife and I had was on level 3 which although was not a particularly large room , was very clean and tidy with a lovely modern feel with a clean modern styled bathroom area. The breakfast that was included in our room rate, consisted on a fully cooked selection , yogurt , fruits, cold meats, cheese , tea, coffee and a selection of pastries and cakes. I would have no hesitation in returning to this hotel in the future. If you do decide to stay at this hotel there are a large selection of restaurants nearby, however if you enjoy Turkish food there is a new Turkish restaurant called Pasha at 26 Queensgate just a short walk from the hotel which has recently opened , which we visited and it served some amazing food so much so I would definitely visit that restaurant again 👌

Everything about my stay at the River Ness was amazing, lovely welcome, lovely room and an awesome breakfast. Great central location for access to all amenities. I am unsure of parking facilities as I arrived and departed by Rail.