"💒 Wedding day Review 💒"

2025-12-07

We had the most incredible experience celebrating our wedding at Park Hall. From the very beginning, the prices were extremely reasonable and the variety of packages available made planning so much easier. Diane, the wedding coordinator, was an absolute star—warm, knowledgeable, and always on hand to answer the million and one questions we had! Her communication throughout the whole process was exceptional and so reassuring. There was a small miscommunication with booking/check-in, but it had absolutely no impact on our day, and most guests weren’t affected at all. The staff kindly stored guests bags until check in at 3pm. We held our reception in the Banqueting Suite, and it was decorated more beautifully than we could ever have imagined. With 95 guests during the day, nothing was too much trouble for the team. Any hiccups that cropped up were dealt with quickly, professionally, and without disrupting a single moment. One hotel guest wasn’t thrilled about our drinks reception being held in the public bar or the photographer being present and did complain, but this had nothing to do with the venue or our celebration and didn’t take away from our day in the slightest. The staff remained incredibly professional and worked so hard throughout. Our wedding breakfast was served promptly, and the food was absolutely lovely—so many of our guests commented on how delicious it was! We hadn’t realised the lift was out of order, which I can understand will be an issue and inconvenient for guests with mobility issues / disabilities. We also stayed in the honeymoon suite, which was beautifully presented. It was decorated with rose petals and prepared to such a lovely standard—an incredibly thoughtful touch at the end of a perfect day. With 130 guests joining us in the evening, the bar team were fantastic; they worked tirelessly and ensured everyone always seemed to have a drink in hand! We are so grateful to the entire team at Park Hall for making our day truly special. Their hard work, professionalism, and warmth made our wedding everything we hoped for and more. Highly recommended. 💕

"Lucy made our stay"

2025-11-16

The hotel and package was a great deal but only made by the staff we came acrosss. The lady on reception while checking in was great and there to help us. After that we had drinks and a meal Lucy was impeccable, a member of staff that as a business owner myself would be trying to keep and progress within my company, nothing was too much for her and she single handedly made my stay better. Vignesh was great too and I could see Lucy enjoyed working with him. He also treated us great. Also Sarath and Devin in the restaurant made me feel like a vip tending to my every need. The staff here are very attentive and I could not knock them. There was one lady on reception before I checked in, she was unhelpful and although maybe accidentally she was rude. I was very happy when check in arrived it was another lady who was great with clear customer service skills. I would highly recommend staying here to others!!!

"Grand Diwali Party with World class Hospitality"

2025-11-09

Park Hall Resort & Spa is absolutely magical! From the moment we arrived for Diwali party.. the down-to-earth hospitality made us feel so welcome n every little detail was taken care of so perfectly that it truly felt like our dreams were coming to life. The decor n event setup were stunning, the north Indian cuisine was amazing n the performances were thrilling. The hosting was energetic...the grand fireworks + DJ night were spectacular n the service was outstanding throughout....Not just a five-star experience but a celebration that we’ll remember forever....perfect place for staycations, events, parties, celebrations and accommodating anybody from couples, friends, family and kids with a beautiful serene view all around....

"Diwali party with fire works"

2025-11-08

Back after 3 years.. Like before, a wonderful experience for the whole family. Our kids loved the thermal pools, the gaming centre and everything. Food was also very good. A special thanks to Zeeshan and colleagues for making whole function truly memorable..

"Lovely Place"

2025-11-06

Popped in for dinner, really lovely place to eat. The Hotel looks great! The staff are friendly, the manager Linesh was very welcoming and professional, he showed us the Hotel facilities, the atmosphere is relaxed, and the food was absolutely delicious. A great spot for a comfortable evening out. We’ll definitely be returning.