Radisson Hotel Colombo - TripAdvisor traveler rating

Fantastic service I love the place thank you guys

I had a very pleasant stay at this hotel, and I would especially like to recognize Thanu for her exceptional hospitality. She was professional, attentive, and genuinely welcoming throughout my stay. Her warm personality and thoughtful approach to guest service made a lasting impression. Staff members like Thanu truly make a difference in the overall hotel experience, and I sincerely appreciate her kindness and dedication. The room itself was beautifully designed, stylish, and exceptionally cozy. For anyone visiting Colombo for leisure, relaxation, or a peaceful getaway, I would highly recommend this hotel. The atmosphere is comfortable and inviting, making it an excellent place to unwind after a long day. However, for business travelers who need to work extensively in their rooms, the lighting could be a challenge. The absence of proper ceiling lighting makes the room rather dark, particularly when working on a laptop or reviewing documents. While this creates a wonderfully relaxing atmosphere for leisure guests, it is less practical for those visiting on business. One disappointing experience involved the hotel's online room-service ordering system. I placed an order through the online menu, but after waiting for more than 30 minutes without receiving anything, I called to inquire about its status. Only then was I informed that the item was unavailable. If an item is out of stock, it should either be removed from the online menu, clearly marked as sold out, or the guest should be contacted immediately after placing the order. Simply leaving an order unanswered without any notification is frustrating, especially when the guest could have ordered something else. Despite this inconvenience, my overall experience was very positive. The hotel's cozy atmosphere makes it an excellent choice for travelers seeking comfort and relaxation. Most importantly, Thanu's outstanding hospitality deserves special recognition, and I hope the hotel management acknowledges her excellent service. I would gladly recommend this hotel to leisure travelers and would consider staying here again.

All service is good including food all very nice

Most beautiful view of ocean had perfect time

We had a great day in radisson hotel kandy