The May Fair, A Radisson Collection Hotel, Mayfair London - TripAdvisor traveler rating

tripadvisor rating 4.0 6463 reviews
Ranked #493 of 1206 hotels in London

Traveler rating

Excellent
3538
Very Good
1422
Average
739
Poor
431
Terrible
333

Type of traveler

Business
1450
Couples
2297
Solo travel
298
Family
1089
Friends getaway
650

Rating summary

Location
5.0
Sleep Quality
4.0
Rooms
4.0
Service
4.0
Value
4.0
Cleanliness
4.5

Travelers’ tips to help you choose the right room

  • Dont bother checking in Online as you will have to do it again anyway, Don't download the App its useless, Ask in advance for a room not above the bar. (160kierana)
    1.0
    2023-05-28
  • Great location in the heart of London (Kate S)
    5.0
    2023-05-03
  • The staff will cater for special dietary needs at breakfast etc and were very helpful, but recommended notifying them in advance to improve choice etc (SJPOxford)
    5.0
    2023-05-02
  • I wouldn’t suggest it to no one (W5530AJmariap)
    1.0
    2023-04-30
  • 24 hour gym (Carl C)
    5.0
    2023-04-19

Traveler reviews

  • "Tomer"

  • tripadvisor rating 5.0
    • Reviewed: 2023-06-01
    • Trip type: Solo travel

  • This is a hotel with a very high level of service. I arrived at the hotel after foot surgery. The entire hotel, from the reception managers Akil/Kamila/Casey/Leozzi to the security guards in the lobby such as George from the counter and all the security staff at Maudon Ahmed/Ali/Hamza/Hussin and Rome Service who served me every evening a special hotel With special people who gave me a solution to a problem and a need that arose for me, I greatly appreciate and thank everyone.

    • 5.0
      Rooms
    • 5.0
      Value
    • 5.0
      Sleep Quality
    • 5.0
      Location
    • 5.0
      Cleanliness
    • 5.0
      Service
    • Botho Stein, General Manager at The May Fair, A Radisson Collection Hotel, Mayfair London, responded to this review 2023-06-02

    • Dear Tomer, Thank you for your kind words about The May Fair Hotel and the level of service we provide. We are grateful for your feedback and appreciate that you took the time to share your experience with us. We are proud to have a team of dedicated staff who go above and beyond to ensure our guests have a positive stay. It is wonderful to hear that you were well taken care of during your stay, and we are delighted that our team was able to provide a solution when you needed it most. Thank you again for choosing us, and we hope to see you again soon. Warm regards, Guest Experience Team

  • "Mr Young"

  • tripadvisor rating 5.0
    • Reviewed: 2023-05-30
    • Trip type: Couples

  • Exellent, fantastic Hotel, would highly reccomend. Staff are so helpful and polite, fantastic location, rooms are so clean and spacious. Everything is on your door step! just a brilliant Hotel and a fantastic stay!

    • 5.0
      Rooms
    • 5.0
      Value
    • 5.0
      Sleep Quality
    • 5.0
      Location
    • 5.0
      Cleanliness
    • 5.0
      Service
    • Botho Stein, General Manager at The May Fair, A Radisson Collection Hotel, Mayfair London, responded to this review 2023-05-31

    • Dear kelvyny2016, Thank you so much for your wonderful review of The May Fair Hotel! We are delighted to hear that you had a fantastic stay with us and were pleased with the helpful and polite staff, the spacious and clean rooms, and the ideal location. It is our pleasure to offer you the best possible experience. Thank you again for your kind words! Warm regards, Guest Experience Team

  • "Excellent location in Mayfair London"

  • tripadvisor rating 5.0
    • Reviewed: 2023-05-27
    • Trip type: Couples

  • Excellent location (central London, close to the Green Park subway station), very cozy hotel and very friendly and helpful staff (especially Giorgio at Mayfair Bar). Large, well-organized and very clean room.

    • 5.0
      Rooms
    • 5.0
      Value
    • 5.0
      Sleep Quality
    • 5.0
      Location
    • 5.0
      Cleanliness
    • 5.0
      Service
    • Botho Stein, General Manager at The May Fair, A Radisson Collection Hotel, Mayfair London, responded to this review 2023-05-29

    • Dear Allimac0508,Thank you for your review. We are delighted to hear that our location was convenient for your stay and that you were a fan of our hotel's coziness and the helpful staff, especially Giorgio at Mayfair Bar. It's also great to hear that your room was large, well-organized, and very clean. At our hotel, we strive to create a comfortable atmosphere for each and every one of our guests and we are glad you enjoyed it. Thank you for taking the time to share your experience with us. Warm wishes, The Guest Relations Team

  • "Brilliant staff on a fantastic location"

  • tripadvisor rating 5.0
    • Reviewed: 2023-05-23
    • Trip type: Family

  • superb front desk staff - amazing breakfast and location .. Travelling with a family, the suites could be bigger and the beds must be kingsize to generously fit two people each...... That said, the hotel has a great location in the heart of Mayfair and the staff are in abundance and front desk is functioning very well.

    • 4.0
      Rooms
    • 4.0
      Value
    • 3.0
      Sleep Quality
    • 5.0
      Location
    • 4.0
      Cleanliness
    • 5.0
      Service
    • Botho Stein, General Manager at The May Fair, A Radisson Collection Hotel, Mayfair London, responded to this review 2023-05-23

    • Dear Thomaskaas, Thank you for taking the time to share your experience with us. We are delighted to hear that you found our staff at the front desk to be superb and the breakfast and location amazing. As a family-oriented hotel, we strive to provide comfortable and spacious accommodations for our guests. We understand your feedback about the suites and beds, and we appreciate your understanding of our great location in Mayfair. Again, thank you very much for choosing us during your stay, and we hope you will visit us again soon! Warm wishes, The Guest Relations Team

  • "Amazing!"

  • tripadvisor rating 5.0
    • Reviewed: 2023-05-22
    • Trip type:

  • I spent one night at May Fair Hotel. It was amazing. The staff at the réception was friendly, welcoming, approachable and very helpful. A big thank you for the offered service. The Amber suite was stunning ! I will be back for sure.

    • Botho Stein, General Manager at The May Fair, A Radisson Collection Hotel, Mayfair London, responded to this review 2023-05-23

    • Dear Lorussod2022, Thank you for your kind words about your stay at May Fair Hotel. We are glad that you enjoyed your time here and were pleased with the service offered by our reception staff. We value customer satisfaction highly and strive to create an enjoyable experience for our guests. We are delighted that the Amber suite met your expectations and look forward to hosting you again soon! Warm wishes, The Guest Relations Team

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