TripAdvisor traveler rating

tripadvisor rating 4.0 6242 reviews
Ranked #423 of 1200 hotels in London

Traveler rating

Excellent
3432
Very Good
1391
Average
711
Poor
406
Terrible
302

Type of traveler

Business
1411
Couples
2257
Solo travel
295
Family
1056
Friends getaway
641

Rating summary

Location
5.0
Sleep Quality
4.0
Rooms
4.0
Service
4.0
Value
4.0
Cleanliness
4.5

Travelers’ tips to help you choose the right room

  • Stay away from Room 329. If there in a Fri-Sat night ask for a room that is not above the loud, thumping disco. (Royzee)
    4.0
    2022-06-17
  • Stay at another hotel (Cropwell)
    2.0
    2022-05-30
  • Don’t forget to take breakfast (Haim F)
    5.0
    2022-05-18
  • Ask for a quieter “inside” room rather than towards the street. (770clementiner)
    2.0
    2022-05-13
  • Avoid Room 730 (JimmyT69)
    1.0
    2022-05-09

Traveler reviews

  • "Excellent short stay in London"

  • tripadvisor rating 5.0
    • Reviewed: 2022-06-27
    • Trip type:
  • Lovely clean quiet room. We stayed on the 7th floor. Beds were very comfortable and we had a lovely nights sleep during our stay. Drinks at the hotel was a bit pricey but there is an excellent sainsbury local across the road from the hotel. Breakfast was good and varied. Excellent customer service from start to finish.

    • 5.0
      Rooms
    • 5.0
      Value
    • 5.0
      Sleep Quality
    • 5.0
      Location
    • 5.0
      Cleanliness
    • 5.0
      Service
  • "Perfect - besides…"

  • tripadvisor rating 5.0
    • Reviewed: 2022-06-19
    • Trip type: Family
  • Perfect location for when you want to live central ! Lovely hotel and staff in general - the breakfast concierge (19/6) was arrogant and bossy to both guests and other staff members. Late check out is really nice (12 pm). Good breakfast and good room service selection of food

  • "Brilliant"

  • tripadvisor rating 5.0
    • Reviewed: 2022-06-18
    • Trip type:
  • This place is a must stay whilst in London , the service and check in very easy and minimal fuss. The room was cool and clean and bathroom well equipped and stocked with all the essentials that a woman needs travelling alone

    • 5.0
      Rooms
    • 5.0
      Value
    • 5.0
      Sleep Quality
    • 5.0
      Location
    • 5.0
      Cleanliness
    • 5.0
      Service
  • "Excellent hotel"

  • tripadvisor rating 5.0
    • Reviewed: 2022-06-18
    • Trip type:
  • The Mayfair hotel is excellent. It’s in a convenient location. The rooms and bathrooms are very spacious for a central hotel and very well equipped. The staff are professional, friendly and knowledgeable.

    • 5.0
      Rooms
    • 5.0
      Value
    • 5.0
      Sleep Quality
    • 5.0
      Location
    • 5.0
      Cleanliness
    • 5.0
      Service
  • "A pleasant surprise "

  • tripadvisor rating 5.0
    • Reviewed: 2022-06-17
    • Trip type: Couples
  • We were on a Rick Steves tour. We were scheduled at a sister hotel but got changed to the nicer Mayfair. The room was spacious. The entire staff were very nice and professional. The location was close to taxis, a tube station and we could walk to many fun locations.

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