Located is good for, a shopping area with department stores, restaurants, and souvenir shops. A varied breakfast is served. The club on the 30th floor offers drinks and views of the Pearl Tower. Rooms are clean, with complimentary bottled water and daily toiletries. A mix of newly renovated and unrenovated rooms are available. Elevator access is limited to the floor of your stay. During my visit, air conditioning wasn't allowed. There were windows, but if you're concerned about PM2.5, you should be careful.

We (2 adults & 1 x 12 yo) really enjoyed our stay at the Radisson. It is very well located on Nanjing Road (a large pedestrian mall with lots of eating out options and close to subway entrance and The Bund). The buffet breakfast was extensive with both Western and Eastern options. The concierge was very helpful when we were looking for more information about NBA Hoop Park and the staff promptly replied and arranged express courier to Beijing at no cost to us when I forgot some of our belongings in our hotel room (above and beyond - thank you so much ). We stayed in a junior suite and the room was well set up for the three of us (our son was in a rollaway in the living space). The rollaway mattress is very hard (nearly all beds in hotels we stayed in China were on the firm side) but the staff were very happy to provide us extra mattress topper/blanket that made it comfortable. The club access was a welcome surprise and whilst the quality of the alcohol was low it was a nice extra place to hang out in the late afternoon and read, wind down with snacks etc. We were able to communicate with staff despite us speaking no Chinese either via them speaking English and or Google translate. I enjoyed the foot massage in the hotel spa. Highly recommend

The location of this hotel is excellent, you can use the back door entrance to access Nanjing Road, the breakfast selection would have to be the best I have ever had in over 40 years of travelling. Would highly recommend

We experienced value for money @ Radisson Collection Hyland hotel in Shanghai. The staff at the hotel will exceed your expectation.

Excellent property, nice service Jessica guest relations Mgr was above all expectations. She helped me out solving a huge issue with my lost credit card at the airport being personnly involved. I thank her so much for that priffessional and human behaviour. I wish I had a person like her part of my managers. She is so nice, natural and highly professional. The rest of the hotel is also good. Efficient staff in house keeping and front desk. Highly responsive. Breakfast is top also. A big tribute to management. A great job is being done behind for sûre. Keep it up.