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I recently had the pleasure of staying at the Radisson, and overall, my experience was very positive. Having stayed at hotels in different parts of the world, I place considerable value on attentive service, professionalism, and the small details that contribute to a memorable stay. In this regard, several members of the Radisson team deserve special recognition. The front desk staff were consistently courteous, professional, and genuinely attentive. They were always willing to assist with questions or requests, and their warm and welcoming manner made me feel well taken care of throughout my stay. Their professionalism and commitment to guest service were truly appreciated. I would also frequently spend time enjoying coffee on the hotel’s lovely open patio. I would particularly like to recognize the gentleman who prepared the coffee, whose name I believe was Manook. He was exceptionally professional, attentive, and clearly committed to providing excellent customer service. What impressed me most was his consistently positive attitude and the genuine pride he seemed to take in his work. Employees such as Manook make a meaningful difference in the overall guest experience. There was, however, one area that I believe warrants attention: housekeeping. My reservation was from July 25 through August 9, although I arrived on the morning of July 26 and checked out on August 8, giving me an extended opportunity to observe the housekeeping service. Unfortunately, I never noticed the room being vacuumed during my stay, and I repeatedly observed the same dust accumulating in the corners, especially in the bathroom. On two occasions, I also had to contact both housekeeping and the front desk to request additional towels and shower gel. I mention this not as a criticism of the hotel as a whole, but as constructive feedback. Housekeeping is an important part of the overall hotel experience, particularly for guests staying for an extended period, and I hope Radisson management will take these observations into consideration and address them accordingly. Aside from this issue, I found my stay very enjoyable and appreciated the hospitality and professionalism of the staff. With some attention to housekeeping standards, I believe the Radisson could provide an even more exceptional experience for its guests. I would certainly consider staying again and hope to see these relatively minor concerns improved in the future.
2026-05-24
Hzant Tovmasyan, a member of staff at Radisson Blu Hotel, made a truly wonderful impression regarding the hotel and its service. I stayed here during a business trip and, due to a long check-in process after a difficult night flight, had to wait until 3 PM before getting my room. I was sitting in the lobby, completely exhausted and sleepy, when Hzant kindly brought me a blanket without even being asked. He thoughtfully checked on how I was feeling and was extremely attentive throughout the entire check-in process. The coffee he made was honestly one of the best I have ever had. I am sincerely grateful to him and would kindly ask the hotel management to recognize Hzant for his kindness, professionalism, attentiveness, hospitality, and exceptional level of customer service :)
2026-02-16
Our stay at the Radisson Blu Hotel in Yerevan was simply outstanding. The hotel is impressive right from the very start with its elegant ambiance, well-trained staff, and high level of comfort. The rooms are large, modern, and spotlessly clean. The hotel offers its guests a wide range of amenities, including a delicious breakfast, high-class dining services, and relaxing facilities like the spa, swimming pool, and fitness center. The location is also very convenient, being close enough to the city center but still offering a peaceful and elegant setting. For all travelers in search of comfort, high-quality services, and an unforgettable experience in the capital of Armenia, the Radisson Blu Hotel in Yerevan is definitely a great choice. The Cistour Agency highly recommends this hotel for families and travel business.
2025-12-11
New 5 star good breakfast beautiful pool clean fresh in the middle of nowhere exactly. Quiet area tasty food. Reception doesn’t speak English well
2025-10-30
Radisson Yerevan Hotel matched my high expectations for the business trip. Its location is not very central; however, it has been quite close to the conference venue. Even though I arrived very early check-in was efficient and quick. Location on the hill (next to Cascade) provides for clean and fresh air. At the same time you stay away from noise and I have been sleeping very well! The room is clean; the breakfast is really very good with very nice attitude of staff. One could walk to the centre of Yerevan using stairs next to Cascade.