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Brilliant hotel really friendly staff really comfortable rooms and furnished to a high standard. I was initially booked in for one night on a business trip. However after waiting at Stavanger airport for hours my flight was cancelled and was told by text by airline to book a hotel. I returned to the hotel without a reservation the reception staff where so sympathetic to the issue found a room. They have gone over and beyond. I think my airline should visit this hotel to learn how customer is done
Very satisfied with the overall service, facilities, room, cleaning, location and stay. Bed was super comfortable, bathroom clean and delicate, nice lake view, great breakfast options, and several work space spots.
good experience at Stavanger. great to have an opportunity to borron an umbrella from hotel. the only problem is restaurant is too crowded by breakfast time, sometimes hard to find an available table.
The hotel itself is excellent, with great service throughout. However, the standout experience for me was at the FireLake Restaurant. I received exceptional service from an outstanding team — Fernando, JD, Paula, and Dennis truly went above and beyond. Their attention to detail and warm hospitality are second to none. I’ve traveled extensively and dined in countless hotels and restaurants around the world, but this team ranks among the very best. Thank you all for making my experience so memorable!