I checked in on Monday, 9 March 2026. The two front desk agents, Therese and Joar were amazing. Both were attentive and made everyone feel welcome. Therese checked me in directly and Joar stopped by to offer conversation as well as a warm welcome. Great start to the stay! The room itself was fine. Clean and we'll attended. The bed wasn't anything spectacular, which you might hope for at this price point. I was out on adventures (snowmobiling, wandering, etc.) so I never had an opportunity to utilize the sauna and jacuzzi. However, I met a couple who had used it and said that it was enjoyable. Breakfast was included and was delicious. I had a burger and drinks at the bar and these were good as well. My only curiosity is they have a beautiful dining room with great views that is only open during breakfast and dinner hours. It closes at 10 am and reopen at 6 pm, so it basically sits empty for 8 hours a day. It would be nice to be able to sit in this space during the day to have a cup of coffee, etc. Seems a bit underutilized. The staff were amazing. Everyone I encountered was attentive and thoughtful. Camila checked me out, as well as offered me a cup of coffee while I wanted for transportation to the airport. The location is stunning as well (walking distance to the high street as well as the sea). Highly recommended. I cannot wait to return!

A cozy hotel in the middle of Longyearbyen! Friendly staff and excellent rooms. I recommend this hotel if you visit Svalbard

A lovely hotel in the heart of Longyearbyen. Very welcoming, warm and friendly staff. Great breakfast and facilities. The sauna was really nice and the outdoor jacuzzi an amazing experience, especially walking outside in -30 in a swimsuit! The pub was also very good and reasonably priced. We would highly recommend it.

We had a great three night stay. The staff were friendly and advised on additional excursions. The hotel is central to everything which is great when it is so cold!. Our room was well equipped with lovely comfy beds. Breakfast was excellent and we were really sad to leave.

I stayed for five nights here in Radisson. Got a bit of issue with my first room but it was well settled perfectly. Service is top-notched. They got filtered water for you to fill. They also provide advices to your trips and made you feel accommodated. The view toward the town is majestic. Within a few mins, you can walk into a field of low light where you can enjoy stargazing. In my case, i was very lucky. When I sat and lay on the snow, the aurora was just displaying in the sky. Of course, you have to endure the cold and a bit of luck! It was of course not without the negatives. I would say the sauna was a bit small while you still need to pay for it. It’s a nice experience though. Another aspect would be the lack of variety of breakfast options. If they can change some of the food options that would be perfect