Radisson Blu Polar Hotel, Spitsbergen - TripAdvisor traveler rating

4.0
(362 reviews)
Ranked #3 of 6 hotels in Longyearbyen
Travelers Choice

Traveler rating

  • Excellent
    158
  • Very Good
    125
  • Average
    50
  • Poor
    19
  • Terrible
    10

Type of traveler

  • Business15
  • Couples129
  • Solo travel36
  • Family48
  • Friends getaway37

Rating summary

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness

Room tips

Nothing is cheap in Norway. Be aware of no support pillow top mattress all across Norway and no phone in all hotel rooms.(WorldPassport)
2026-08-30
The "shuttle" from the airport is really the city bus that costs 111 kr (or about $11)(C L)
2026-08-21
Stay in the main hotel rather than the rooms reached by going outside across parking area.(Peter B)
2026-02-10

Traveler reviews

"Beautiful stay"

2026-10-19

A perfect holiday it was .. stayed for 3 nights.. on arrival they upgraded our room but unfortunately the heater was not working properly…on complaining they changed the room and heater in this room was not working… next morning they provided a room heater and informed us the electrician won’t come as it was the weekend.. anyway after getting the portable room heater we managed but they should look after these properly… Breakfast was lovely… reception staff was also good.. room cleaning team was efficient.. overall we enjoyed our stay

nabanita_july
"We had a great stay"

2026-09-29

We had a wonderful stay at Radisson Longyearbyen. The staff was very friendly and service minded. We got early check in and late check out. The room was big and clean. We enjoyed our stay very much

Hoppsasa3
"Super friendly and cheerful receptionist"

2026-09-04

Oline is so jolly, helpful and considerate. She should get colleague of the week award as she goes beyond the normal realms of helpfulness.

Mighty-Imps99
"Well Worth it To Stay in a Junior Suite!"

2026-08-21

We stayed at the Radisson Blu Polar Hotel for 6 nights while we explored Svalbard. The location is perfect for getting to shops and restaurants. We splurged on a junior suite and it was so well worth it! We loved the size of our room because it gave us plenty of space to lay out and organize our gear, and a couch to relax on at the end of the day. Suite 3002 had an amazing view and everything was very clean. Everyone on staff that we interacted with was so very friendly, professional, and helpful. The breakfast was more than I was expecting and it was a perfect start to each full day. We ate in the pub a couple of nights - the pizzas were a good option for sharing and for our budget. The curtains weren't the best for the midnight sun, but not the worst either. Just be sure to bring a sleep mask. One thing that could have been made more clear though was that the "shuttle" from the airport is really the city bus that costs 110 kr (roughly $11 per person). Be ready with a credit card when you board. Otherwise, I highly recommend the Radisson, and we would definitely stay there again should we return to the northern most town in the world!

C L
"Amazing"

2026-08-15

Wonderful experience! Especially receptionist, kindness and professionalism was another level, huge thanks to Inna and the rest of the team. Best, Jonas

Passenger01356954439
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