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Staying in the northernmost hotel is always an interesting annecdote but this hotel is really worth a stay when in Longyearben. We stayed in the suite which offered large panoramic views of the glaciers and mountains. The room is pretty basic but spacious and clean. When you find out about waste disposal on Svalbard and how it costs to ship waste from there then you understand why hotels will limit their ammentiy offering and reduce waste not to mention the environmental impact. The breakfast offers stunning views across the mountains and the food is of a good standard which a reasonable choice. The hot tub and sauna are a great addition and the staff are friendly and attentive. The pub in the hotel is always busy and is a cosy place for a few drinks or casual food. We ate in the hotel restaurant, the food was tasty and portions substantial.
We had a great experience in Svalbard! The hotel was excellent and all the people (Camila, Lucas, Gina, Alba, and the rest of the employees) were very warm and professionals. Very nice place to come back soon!
We treated ourselves to a suite and what a treat it was! A lovely, completely separate bedroom, a small but clean and well laid out bathroom and a HUGE living area with a fold out couch, a couple of armchairs, cupboards and a desk area. My fave spot was the chaise longue where I could relax and enjoy the stunning view from the large windows. There was a kettle and a Nespresso machine. After a long day hiking, this suite was such a comfy and welcoming place to return to. Breakfast is very good and we also enjoyed the cosy and friendly vibe at their pub. The pizzas were particularly good. My husband used the laundry service which was very fast. All staff we met were cheerful. We hope to return to Longyearbyen next year and we will definitely look to stay at this hotel again.
Very friendly staff, (everyone) & excellent facilities. Great breakfast, great bar which also sold food. Nice outside terrace, outside hot tub, drinking water at reception which was a very simple but very good extra & very comfortable beds.