Escape to our peaceful spa in the Ardennes
Check-in3:00pmCheck-out12:00pm
Radisson Blu Balmoral Hotel, Spa - TripAdvisor traveler rating
(2289 reviews) Ranked #6 of 15 hotels in Spa
Rating summary
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- Sleep Quality
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- Service
- Value
- Cleanliness
Room tips
Excellent food served well. (TRAINSPOTTERONTOUR)
Nice pool and wellness.(FarAway05487633637)
Bright blue lights on all night could do with going off.
Place needs some attention
Breakfast needs a new chef
Attention to detail(Ruth T)
Parking, pool, steam, sauna, kids friendly(Amrit K)
check restaurant is open this was my biggest dissapointment.(rickydelaney75)
Traveler reviews
"Genuine customer-oriented staff"
2025-08-12
The staff are exceptionally and genuinely helpful with any problem or inconvenience that might arise. Genuinely, displaying authentic care about providing the customer with the best possible experience, on all counts. We would recommend this hotel for anybody interested!
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Hotel Manager, Owner at Radisson Blu Balmoral Hotel, Spa, responded to this review
Dear Moishe, We would like to thank you for this positive review about your recent stay. We're delighted you experienced our team's commitment to exceptional service during your stay. It's rewarding to know our colleagues' genuine care helped create such a positive impression. Their dedication to anticipating guests' needs remains our greatest pride in hospitality. We look forward to welcoming you back. Best wishes, Team Radisson Blu Balmoral, SPA
"Fine"
2024-05-06
Good stay in your hotel!!!!!!! Will recommend it to my friend for stay in Spa. Nice location and good service
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Hotel- cmanager, Owner at Radisson Blu Balmoral Hotel, Spa, responded to this review
Dear Forest, Thank you for this great review. It is wonderful to know that our idyllic location added value to your stay and that the service provided by our dedicated team met your expectations. At Radisson Blu Balmoral Hotel, Spa, we pride ourselves on creating memorable moments for our guests, and we are thrilled that we succeeded during your visit. Rest assured, we will continue to uphold our standards to ensure every guest's experience is nothing short of exceptional. We look forward to the pleasure of welcoming you back again in the future. Many thanks, Team Radisson Blu Balmoral, SPA +32 87 792141 - info.spa@radissonblu.com
"Perfect get away"
2023-07-12
It was so peaceful.,This is the place to be when you need a break from town. U could go for a walk and then to the spa. For the money we paid it was perfect. I didn’t get slippers to the spa and someone needs to be around breakfast area and the bar.
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Hotel- cmanager, Owner at Radisson Blu Balmoral Hotel, Spa, responded to this review
Dear Sali, Thank you for taking the time to share your feedback. We are delighted to hear that you found our location to be peaceful and perfect for a getaway. It's great to know that you enjoyed the walks and our spa facilities, as we strive to provide a relaxing environment for our guests. We apologize for any inconvenience you may have experienced regarding the slippers and the staff presence at the breakfast area and the bar. We appreciate your feedback and will use it to improve our services. Please note that we do offer a bathrobe and slippers kit for rent at the front office, and our staff is always available to assist you with any requests or concerns. We hope to welcome you back. Best wishes,
"Excellent"
2022-05-02
Breakfast : bread si not artisanal ...it s sad ...service si top and thé room si ok. We go in tour hôtel with weekenddesk . A gond oportunite to discover your hôtel . We recommand your hôtel to friends and Famille
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Customer Support, Owner at Radisson Blu Balmoral Hotel, Spa, responded to this review
Dear Christian, Thank you for taking the time to give us your feedback. It is great to hear that you enjoyed your time with us, thank you for your kind recommendation. We have made note of your concern regarding our bread, we will definitely take this into consideration for future improvements. We hope to welcome you back in the future. Best wishes, Team Radisson Blu Balmoral, SPA +32 87 792141 - info.spa@radissonblu.com
"short stay"
2022-05-02
We had a good time in the hotel , it was my wife's birthday , and i didn't hear any complain from here ;). Nice hotel , excellent staff , very good location , plenty activity in neighborhood . Loved swimming pool and Haman .
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Customer Support, Owner at Radisson Blu Balmoral Hotel, Spa, responded to this review
Dear Guest, Thank you for such a positive review. We are glad that you enjoyed your stay with us and that you found our location was ideal for your requirements. We appreciate your kind words towards our team as it encourages us to continue to maintain the high standards of service we set ourselves. We hope to see you again in the future. Kind regards, Team Radisson Blu Balmoral, SPA +32 87 792141 - info.spa@radissonblu.com