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The hotel is close to the airport so its an excellent location, the staff are friendly and helpful especially Fathi the concierge, he always makes my stay enjoyable!
I would like to sincerely thank Mr. Abdalah, the reception gentleman, for his professionalism and calm demeanor. Even when I was upset and nervous, he remained composed, kind, and handled the situation with grace. I also extend my gratitude to the General Manager, whose politeness and attention to detail were remarkable. He personally ensured my comfort by arranging a room change, which I truly appreciated. Finally, my thanks go to Mr. Fathi for his excellent service and unfailing politeness. Your team’s dedication and respectful attitude made a difficult moment much easier, and I am grateful for the care and professionalism shown.
Great service. Wonderful people. I enjoyed how welcoming everyone was and the intentional attempts to make customers happy. Thumbs up to Fathy.
Fathi truly deserves a top-tier rating, as he delivered a level of service that reflects genuine five-star hospitality from the moment of arrival until departure.