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The location is excellent, and the service is truly top-notch. The Reservations Manager, Ms. Leila Mimouni, exemplified exceptional customer service — not only during the booking and check-in processes but also by proactively assisting us in various other areas. Her ability to multitask and her constant initiative to ensure guests were comfortable made a real difference to our stay. During the peak hours, Mr. Hany stood out as well. He was everywhere, actively supporting the team to enhance the guest experience. Although he appeared to hold a senior position, he did not hesitate to take on even the smallest tasks to keep things running smoothly. Thanks to the dedication of the staff, our stay was truly memorable.
Thank You all, amazing team, amazing time, amazing experience, I hope to visit again Radisson Blu Hotel Muscat
Comfortable rooms, great amenities, good location, and friendly staffs! I had an amazing stay here at Radisson Blu hotel!
The staff are really friendly and helpful and were always ready to offer some suggestions and solve any problem that arose. Radisson Muscat is a great hotel with great staff.