"Nice Hotel Close to Everything"

2025-11-16

This hotel was amazing. Security at the front, very professional and friendly staff. Nice bar, full gym with boxing ring, pool and helpful front desk for changing money, giving tips on where to go, and helping with cabs. 50DH ($5 USD) to the market, which is minutes away. Mall right next door with a safe ATM machine (don’t bother with the ATMs across the street from the hotel). Walking distance to some fabulous restaurants. Clean rooms with amenities: bottled water, coffee station, blow dryer, comfortable beds, outdoor balcony, temperature control. TV stations could be better but we did find a few English movie stations. Drink prices were a bit high but all in all, a great hotel in the center of everything.

"Definitely recommend this hotel"

2025-11-13

The staff is so gentle, the food fantastic (completely cruelty free made especially for us), the impeccable presentation of everything, I slept like a baby in the comfy bed, the room was great. I love this hotel and recommend to stay at the Radisson in Marrakesh.

"Fabulous service at Radisson"

2025-10-23

Myself and a friend have just returned from a 5 night break at the Radisson Marrakech. I would like to thank the staff for such a genuinely warm welcome and for making the stay so relaxing. The early check in, room upgrade, late check out and welcome gifts are truly appreciated. Immaculately clean hotel which is on a main road - however our room overlooked the pool and so was extremely quiet. Pool area - could always find a bed to lounge on, staff frequently moved towels. Only downside is that the pool is mostly in shade after 4pm. Breakfast was fabulous, so much to choose from - never had to wait for a table or ask for food to be replenished. Drink costs at hotel reasonable too. Had lunch a few times which was good quality and again reasonably priced. We walked to the medina a few times which took about 25mins. But staff happy to hail a cab for you. Special mention to the all the reception staff who always went out of their way to help us and make us feel special - they remember your name, room number etc, Especially Sara and manager marouane. A big thankyou to Karim who always went out of his way to serve us and make sure we were happy with everything- a credit to your hotel.

"Amazing spa staff (Najia) and service at the Radisson blu. In the heart of Gueliz!"

2025-10-03

Amazing service through and through. While I don’t stay here but came for the spa service and bar while waiting for my flight at 2AM. I was able to store my luggage downstairs and came to second floor where all of the main activities are located. Had an amazing experience at the Lila spa and was hosted by Najia. She was very professional, nice and great at what she did. Her mannerism in treating clients were spectacular. I appreciated that she allowed me to rest in their mini spa lounge right before my scheduled massage time. Hamza, the spa manager was very nice as well as he was willing to work with me to schedule a 90-min massage. My only wish would be for the spa facility to have more air conditioning.

"Excellent service. My first 5 stars review"

2025-10-03

I have never given a hotel a 5 star rating. My philosophy is that a 5 should only be granted if a hotel, in some tangible way, exceeds a guest's reasonable expectations. This was one of those instances. I was faced with an issue, none of which was of the hotel's doing. As such, except perhaps for the most cursory of assistance, the hotel had no concrete duty to assist, but it did. In particular, Hamid, the day Duty Manager, demonstrated a willingness to go beyond what could be reasonably expected. For that I am grateful. In addition, on my last night, the hotel gifted to me a generous serving of Moroccan sweets along with a handwritten note expressing its dismay at the occurrence. As for the physical hard product: A. My room was satisfactory overall. 1/ There is no separate enclosed bathroom per se. Rather there are panels that can be mover to close-off the bathroom. The room had shower tub combination. I dislike shower tub combinations and would rather have a stand-alone shower and bathtub or, if that is not possible, a stand-alone shower in lieu of a bathtub. Also, the step-in height and width of the ledge to the combination shower-tub may pose a challenge to less able bodied guests. 2/ The room did not have universal or USB outlets. All outlets are European standard. Be sure to bring an outlet converter if your electronics do not have European plugs. B. The breakfast buffet was quite good overall. I'm a simple person and greatly appreciated that Nutella was available. However, I do think the Western (American) portion of the buffet could use some enhancements. C. The elevators are small and can be confusing to use. In particular, the elevator at 0F always stops at 1F before it proceeds to the rooms. A fellow guest speculated that it could be a security feature so that security can scan the elevator's occupants before it proceeds to the room floors. D. Because of the hotel's layout, walks to the room can be long. As for location, the hotel is located in the new town and is in the same complex as the Carre Eden, a small shopping center. There is likewise a good variety of restaurants within walking distance from the hotel. Guests looking for a traditional Moroccan feel to their accommodations may be better off booking a riad in the Medina. But be warned that the Medina is a confusing labyrinth of streets. Further, mapping apps such as Google Maps are of limited use inside the Medina.