Radisson Blu Edwardian New Providence Wharf Hotel, London - TripAdvisor traveler rating

We had the best time in the hotel. Staff were lovely, so shocked to see some reviews saying staff weren’t. Everyone was polite and attentive. Restaurant staff were a bit slow, but as soon as you asked for anything they went out the way to help. Rooms were clean and shower was lovely. The only let down for me was the lack of pool in the spa. Wish they made it clear it was just a sauna and steam room. Which were nice in themselves. Location was good too, but you need an uber (about £10) to get to the O2, about 15mins away. Or the train, which isn’t far. All in all, we’d come back.

Hotel is beautifully situated on the Thames, is very clean, very friendly staff. The perfect choice for a business trip in East London. The food is very good, both at breakfast and in the restaurant, and the prices are fair.

Amazing hotel with a great view of the dome, the room was out of this world, couldn’t fault it. Food was lovely, the steak was cooked to perfection, there is valet parking which I wasn’t expecting but was worth it, £25 is what it cost.

High level of customer service that resulted in a very memorable experience. The staff were very helpful and accomodating. Also the view is magnificent. I will always recommend this hotel to anyone that wish to experience this.

Stayed for business at the ExCel Center. Luxurious experience at this Radisson - largest hotel room I've ever had in London. Easy walk to Blackwall DLR station. 100m walk out the lobby door to one of the best cafe's for breakfast & coffee - LaMook, where you'll find excellent espresso and wonderful staff - so good that I went every morning of this trip. Front desk staff extremely welcoming and helpful - from fresh fruit-infused water in reception, to directions, and help with getting around. Front Office Manager Barbara Frigiolini knew I'd be staying at another Radisson hotel at Heathrow and she arranged for a fruit platter waiting in room on my arrival! What a nice surprise, and very much appreciated the thought. I will stay here again next time I'm in this area.