Radisson Blu Edwardian Heathrow Hotel & Conference Centre, London - TripAdvisor traveler rating

tripadvisor rating 4.0 7037 reviews
Ranked #6 of 15 hotels in Hayes

Traveler rating

Excellent
3013
Very Good
2161
Average
932
Poor
486
Terrible
445

Type of traveler

Business
2189
Couples
2200
Solo travel
687
Family
911
Friends getaway
471

Rating summary

Location
4.5
Sleep Quality
4.0
Rooms
4.0
Service
4.0
Value
4.0
Cleanliness
4.5

Travelers’ tips to help you choose the right room

  • Book early as often very busy (Bren0ck)
    5.0
    2023-06-05
  • stay here you will not regret it. (Deets2409)
    5.0
    2023-05-31
  • Rooms at the back are quiet (HolidaymakerfromHove)
    5.0
    2023-05-06
  • See Elvis for amazing customer service. (Helena R)
    5.0
    2023-04-28
  • Just avoid the place. (tictac2e)
    2.0
    2023-04-25

Traveler reviews

  • "CLEAN AND PLEASANT STAY"

  • tripadvisor rating 5.0
    • Reviewed: 2023-06-06
    • Trip type: Family
  • the facilities and overall service were excellent, check in and hotel information were provided, the rooms were in excellent condition The gym and spa areas were an added bonus, which we enjoyed, and the food and drinks at the hotel bar were good

    • 5.0
      Rooms
    • 5.0
      Value
    • 5.0
      Sleep Quality
    • 5.0
      Location
    • 5.0
      Cleanliness
    • 5.0
      Service
    • Guest Relation Team, Guest Services / Front Office at Radisson Blu Edwardian Heathrow Hotel & Conference Centre, London, responded to this review 2023-06-06
    • Dear Guest, Thank you for taking the time to review our hotel. We are thrilled that you enjoyed your stay with us and appreciate your kind words about our facilities, service, and room conditions. We are also glad that you took advantage of our gym and spa areas as well as the food and drinks at the bar. Your feedback helps us continuously improve our services to ensure we provide an enjoyable experience for all of our guests. We look forward to welcoming you back soon! Kind Regards, Mario Rebello. Lobby Manager

  • "Always welcoming"

  • tripadvisor rating 5.0
    • Reviewed: 2023-06-05
    • Trip type:
  • The Radisson Edwardian is my go to hotel when in Heathrow and has been for many years. The professional, welcoming and friendly staff always make my return trips an easy enjoyable experience. Special credit to Michael, Sakura, Ahmed, Christina, Stellio, Elvis, Miquel, Pankaj, Mario and a new recruit Selina.

    • 4.0
      Value
    • 5.0
      Location
    • 5.0
      Service
    • Guest Relation Team, Guest Services / Front Office at Radisson Blu Edwardian Heathrow Hotel & Conference Centre, London, responded to this review 2023-06-06
    • Dear Guest, Thank you for your kind review of your experiences at Radisson Edwardian Heathrow. We are delighted to hear that our team members have made your return trips so enjoyable. It is truly rewarding for us to hear the great feedback about our staff members and we will make sure to pass on this appreciation to them. At Radisson Edwardian, we strive to deliver exceptional service and it is wonderful to know that our team members have achieved this. We look forward to welcoming you back in the near future! Kind Regards, Mario Rebello Lobby Manager

  • "Great customer service by sanito ."

  • tripadvisor rating 5.0
    • Reviewed: 2023-06-05
    • Trip type: Couples
  • My wife and I had gone to a steak and lobster restaurant for the first time and we were confused on what to order. a very lovely and kind gentleman named sanito was at our service and recommended that we try their burgers and it was very much worth it. The manager alexyus there was very attentive and had a very positive attitude towards the customer. I will surely recommend this restaurant to my friends and will surely visit again.

    • Guest Relation Team, Guest Services / Front Office at Radisson Blu Edwardian Heathrow Hotel & Conference Centre, London, responded to this review 2023-06-06
    • Dear Guest, Thank you for taking the time to share your experience with us! We're so pleased that you and your wife had a wonderful time at our steak and lobster restaurant, and that Sanito was able to provide excellent service. We're also thrilled that Alexyus' positive attitude made your experience even more enjoyable. Here at our restaurant, we strive to ensure each customer is provided with the best possible service, so we thank you for your kind words and feedback! We hope to welcome you back again soon. Kind Regards, Mario Rebello Lobby Manager

  • "Absolutely Brilliant Service"

  • tripadvisor rating 5.0
    • Reviewed: 2023-06-02
    • Trip type: Business
  • ...Absolutely brilliant service from all staff members. The food was great. The rooms were clean and always kept immaculately. 5 star service !!..................................................................

    • 5.0
      Rooms
    • 5.0
      Value
    • 5.0
      Sleep Quality
    • 5.0
      Location
    • 5.0
      Cleanliness
    • 5.0
      Service
    • Guest Relation Team, Guest Services / Front Office at Radisson Blu Edwardian Heathrow Hotel & Conference Centre, London, responded to this review 2023-06-05
    • Dear Guest, Thank you so much for your kind words! We are thrilled that you enjoyed your stay with us. Our guests' satisfaction is our top priority, and we are delighted to hear that we were able to exceed your expectations. We appreciate your feedback and look forward to welcoming you back in the near future. Kind Regards, Mario Rebello Lobby Manager

  • "A good relax"

  • tripadvisor rating 5.0
    • Reviewed: 2023-06-01
    • Trip type: Couples
  • Lovely ambience, great staff, great location for flying out of Heathrow. It took the stress away travelling up the night before departure. We took advantage of a snack and drink at the Bayou bar, before returning to our room for a terrific night’s sleep. 😴

    • 5.0
      Rooms
    • 5.0
      Value
    • 5.0
      Sleep Quality
    • 5.0
      Location
    • 5.0
      Cleanliness
    • 4.0
      Service
    • Guest Relation Team, Guest Services / Front Office at Radisson Blu Edwardian Heathrow Hotel & Conference Centre, London, responded to this review 2023-06-06
    • Dear Guest, Thank you for your kind words about the ambience, staff, and location of our hotel. We are delighted to know that we were able to help take the stress away from travelling up the night before departure. We appreciate that you took advantage of a snack and drink at the Bayou bar and hope that you enjoyed a terrific night's sleep in our room. At our hotel, we strive to provide an enjoyable and comfortable experience for each of our guests. Thank you for staying with us! Kind Regards, Mario Rebello Lobby Manager

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