TripAdvisor traveler rating

tripadvisor rating 4.0 6669 reviews
Ranked #7 of 15 hotels in Hayes

Traveler rating

Excellent
2853
Very Good
2098
Average
877
Poor
453
Terrible
388

Type of traveler

Business
2124
Couples
2137
Solo travel
666
Family
895
Friends getaway
456

Rating summary

Location
4.5
Sleep Quality
4.0
Rooms
4.0
Service
4.0
Value
4.0
Cleanliness
4.5

Travelers’ tips to help you choose the right room

  • Do not book this hotel (Assaf99)
    1.0
    2022-06-22
  • If only one restaurant is open use the Marriott next door! (MRMAGPIE)
    3.0
    2022-06-21
  • Recommend a nearby restaurant, THE PHESANT INN. Walkable. About a half-mile away. Outstanding menu and service. (U7599UTkenm)
    5.0
    2022-06-20
  • There are none (Trevor C)
    1.0
    2022-06-18
  • Rooms are small (paulpU544BU)
    2.0
    2022-06-16

Traveler reviews

  • "Fab weekend stay"

  • tripadvisor rating 5.0
    • Reviewed: 2022-06-24
    • Trip type:
  • Great facilities (e.g. spa), restaurants, bar. Room was spacious and luxurious. Internet connection was excellent and customer service was great. The room was sound-proof and we could hardly hear the roar of the aircraft engines overhead

    • 5.0
      Rooms
    • 5.0
      Value
    • 5.0
      Sleep Quality
    • 4.0
      Location
    • 5.0
      Cleanliness
    • 4.0
      Service
  • "Superior service and comfortable "

  • tripadvisor rating 5.0
    • Reviewed: 2022-06-20
    • Trip type: Couples
  • Princess Cruise line provided this hotel for us as a result of testing positive for Covid on board. We were forced to remain in London post cruise for an additional 8 days. The Radisson Blu provided outstanding service and very comfortable accommodations within an excellent property. The front desk even provided my wife and me a room with a step in shower since she has difficulty walking. My compliments to the lobby manager and the front desk manager for polite and sympathetic service during this difficult travel plan interruption for us.

  • "Mr Raja Jagirdar"

  • tripadvisor rating 5.0
    • Reviewed: 2022-06-20
    • Trip type:
  • Excellent hotel, good customer service , friendly and helpful. The rooms were clean and beds comfortable. The breakfast was good , with plenty of variety. The thing needed is chicken on the menu. Staff are real good !

    • 5.0
      Rooms
    • 5.0
      Value
    • 5.0
      Sleep Quality
    • 5.0
      Location
    • 5.0
      Cleanliness
    • 5.0
      Service
  • "Very good value"

  • tripadvisor rating 5.0
    • Reviewed: 2022-06-20
    • Trip type:
  • The room is spacious and the bed is comfortable. The location is very convenient, less than 10 mins to Heathrow Central Bus station by bus. However, the hotel rooms are not very sound proof, I got waken up several times by very loud phone calls in the corridor at night.

    • 4.0
      Rooms
    • 4.0
      Value
    • 3.0
      Sleep Quality
    • 5.0
      Location
    • 5.0
      Cleanliness
    • 5.0
      Service
  • "Recommend This Hotel When Flying From Heathrow"

  • tripadvisor rating 5.0
    • Reviewed: 2022-06-18
    • Trip type: Couples
  • Friendly staff - Elvis very helpful & informative. Room spacious & comfortable. Had lunch in the Steak & Lobster it was delicious & reasonably priced. Left car for a week when flying abroad, was very secure parking. Definitely stay there again.

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