Dear Townsendi, Thank you for taking the time to review your stay with us. We are pleased to hear that you found our location convenient and that the room was of a good size with coffee and tea making facilities. We are also glad to hear that you found our reception staff friendly and welcoming. We understand your feedback regarding the room rate, however we have confidence in our rates as they reflect the quality of service and amenities we provide here at Hotel Name. That said, we value all feedback from our guests and we take it very seriously. Thank you once again for your review, we look forward to welcoming you back soon! Warm Regards, Fabiana Polito Front of House Manager fabiana.polito@edwardian.com

Dear Norrie, Thank you for sharing your positive feedback about your stay with us at the Bloomsbury Street Hotel! We are thrilled to hear that you had an enjoyable experience and found our location convenient for exploring London. It is great to know that our services and customer service were up to your expectations. We strive to ensure our guests have a pleasant stay, and we are so happy to know you were satisfied with it. We look forward to welcoming you back soon! Warm Regards, Fabiana Polito Front of House Manager fabiana.polito@edwardian.com

Dear guest, Thank you for taking the time to review your experience at our hotel during your honeymoon. We are delighted that you had such a wonderful experience and appreciate the kind words you shared about our staff member, Mohit. He strives to ensure that all of our guests have an enjoyable stay and we are pleased that he was able to make your honeymoon even more special. Thank you for choosing us and we look forward to welcoming you again in the future. Warm Regards, Fabiana Polito Front of House Manager fabiana.polito@edwardian.com

Dear Aimee, Thank you for choosing to stay at the Radisson Blu Bloomsbury Street hotel and also for your kind worded review on TripAdvisor.A stone-throw away from the lovely neighbourhood of Covent Garden and Oxford Street, our location is indeed second to none. We are delighted to know that you had an overall excellent stay experience and found the service provided by our team to be exceptional. Thank you for your kind words complimenting the team and service. The entire team looks forward to welcoming you back soon again to have another wonderful stay experience. Kinds Regards, Zubin Lobo Lobby Manager zubin.lobo@edwardian.com

Dear Cindy, Thank you for your review and your stay with us during the London Marathon. We are delighted to hear that you found the bed and pillows to be comfortable and that our location was convenient for your needs. We apologize that the first room did not meet expectations, however, we are glad to hear that our staff rectified the problem when you brought it to their attention. We strive to provide a pleasant experience for all of our guests and appreciate hearing feedback from them. Thank you for taking the time to share your experience with us. Warm Regards, Fabiana Polito Front of House Manager fabiana.polito@edwardian.com