Radisson Blu Hotel, Cardiff - TripAdvisor traveler rating

tripadvisor rating 4.0 3488 reviews
Ranked #28 of 75 hotels in Cardiff

Traveler rating

Excellent
1380
Very Good
1177
Average
505
Poor
237
Terrible
189

Type of traveler

Business
753
Couples
1398
Solo travel
150
Family
356
Friends getaway
376

Rating summary

Location
4.5
Sleep Quality
4.0
Rooms
4.0
Service
4.0
Value
4.0
Cleanliness
4.5

Travelers’ tips to help you choose the right room

  • Ideal position for the train station and shops. Everything was on your doorstep, very close to the utilita arena (Amanda C)
    5.0
    2023-12-06
  • Parking across the road in the John Lewis car park car safe and secure but it’s pricey at £26 for 24 hours. (RichRose50)
    5.0
    2023-11-30
  • Make sure you order food before 10 (Jimmy2728291)
    1.0
    2023-11-21
  • Book breakfast in advance of your stay for a discounted price. (Pillion76)
    5.0
    2023-11-12
  • Hit the bar (StuartS1865)
    5.0
    2023-10-30

Traveler reviews

  • "Nice hotel, lovely staff"

  • tripadvisor rating 5.0
    • Reviewed: 2023-12-07
    • Trip type: Couples
  • We stayed here as we were going to a concert at the Arena. Every staff member we met was friendly and helpful from Victoria on reception to Damon in the breakfast room and Jiby also in the breakfast room. Even the maintenance men we came across in the hotel were friendly and chatty. I can honestly say I have never stayed in a hotel with such brilliant staff. They are a credit to Radisson. Our room was massive with an equally massive bathroom. Breakfast was lovely. Cardiff is a lovely city and we will definitely stay at this hotel when visiting the city again.

    • 5.0
      Rooms
    • 5.0
      Value
    • 5.0
      Sleep Quality
    • 5.0
      Location
    • 5.0
      Cleanliness
    • 5.0
      Service
  • "Birthday treat"

  • tripadvisor rating 5.0
    • Reviewed: 2023-12-06
    • Trip type: Couples
  • Lovely hotel, central to the town and train station. Excellent service and very friendly staff. We were upgraded for free, our room had an amazing view. The hotel was clean throughout. We had breakfast in the morning, a lot of choice. We were impressed that they provided gluten free

  • "Great night at the Radisson"

  • tripadvisor rating 5.0
    • Reviewed: 2023-12-02
    • Trip type: Family
  • Staff extremely pleasant and helpful. Stayed over in Cardiff for a visit to the Theatre. Good amenities and great corner superior room with amazing views of the whole city! Great breakfast - excellent choice of items and all very fresh.

    • 5.0
      Rooms
    • 5.0
      Value
    • 5.0
      Sleep Quality
    • 5.0
      Location
    • 5.0
      Cleanliness
    • 5.0
      Service
    • Jon-Paul Reed, General Manager at Radisson Blu Hotel, Cardiff, responded to this review 2023-12-04
    • Dear Amanda F Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel, Cardiff. We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the pleasant and helpful service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Hotel, Cardiff, I look forward to welcoming you back. Sincerely, Jon-Paul Reed Radisson Blu Hotel, Cardiff

  • "Great hotel in the heart of the city"

  • tripadvisor rating 5.0
    • Reviewed: 2023-11-30
    • Trip type: Couples
  • Stopped here for two nights. I always join hotel loyalty schemes as it gives free Wifi as a minimum. Check in was excellent and the receptionist said as we were members he would of upgraded us but as we checked in late afternoon he couldn’t, know for next time. Room was clean and super comfy bed. We ate in the bar the first night as off to a concert, food was lovely and hot also delivered in a timely manner, we had a few drinks barman was great and engaging nothing too much trouble, wine was reasonably priced for a city centre hotel and made even more palatable due to a 20% discount for being in the loyalty scheme. Great location and definitely recommend. Unfortunately no parking but it is ideally located for exploring Cardiff.

  • "Perfect location & fab service! "

  • tripadvisor rating 5.0
    • Reviewed: 2023-11-28
    • Trip type:
  • We were attending an event in the Utilita Arena and found this hotel to be fantastic for location! It was only a few minutes walk away from the venue and there were plenty of restaurants and bars close by. The Executive Room offered great views of the city and the bed was huge and very comfortable! The room also had robes, slippers, a decent sized TV and a Nespresso coffee machine which were all a lovely touch. With our room choice, we gained access to the Executive Lounge which granted us 2 hours of house beverages such as wine, gin and beer and a selection of snacks before the event. Wonderful! Lewis, the Front Office Manager offered a friendly and professional service and was able to assist us with our needs. We look forward to hooking with the Radisson Blu again soon!

    • Jon-Paul Reed, General Manager at Radisson Blu Hotel, Cardiff, responded to this review 2023-11-30
    • Dear Nameika W Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel, Cardiff. We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Hotel, Cardiff, I look forward to welcoming you back. Sincerely, Jon-Paul Reed Radisson Blu Hotel, Cardiff

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