Radisson Hotel Brunei Darussalam - TripAdvisor traveler rating

tripadvisor rating 4.5 1599 reviews
Ranked #2 of 25 hotels in Bandar Seri Begawan

Traveler rating

Excellent
796
Very Good
614
Average
146
Poor
24
Terrible
19

Type of traveler

Business
669
Couples
325
Solo travel
186
Family
215
Friends getaway
89

Rating summary

Location
4.5
Sleep Quality
4.5
Rooms
4.5
Service
4.5
Value
4.0
Cleanliness
4.5

Travelers’ tips to help you choose the right room

  • Try the Indian restaurant for dinner; breakfast is decent as well (Dev_SG_2018)
    4.0
    2023-04-18
  • Rent a car when visiting Brunei - now I know, my only regret (Cristian S)
    5.0
    2023-01-26
  • good tip will be don't stay here. choose a different hotel. (Karen_Ctravel)
    2.0
    2023-01-03
  • Rooms overlooking the pool can be a bit noisy. Not too bad, but something to keep in mind if that is something to which you may be sensitive (ca_geologist)
    5.0
    2022-10-21
  • Try to get pool view. (ryansg)
    5.0
    2022-07-04

Traveler reviews

  • "Excellent location, best spot in Bandar"

  • tripadvisor rating 5.0
    • Reviewed: 2023-10-29
    • Trip type:
  • We used the Radisson as our base for a recent trip to Brunei an were very impressed with all aspects of this place. The location was excellent – about 10min walking into the city center and waterfront, as well as being right across the street from a lively food court and market. In addition, it is located within 100m of a trailhead providing access up into the jungles and waterfalls of Taman Peranginan. Check-in seemed to take forever, but other than that, the service was excellent all around. The room was spacious, bright, and very clean, although there was a mild musty smell which is all so common in the tropics. The views over the city were nice from the upper floors. We had a good mini-fridge and Wifi internet worked great. There were plenty of power points and USB ports for recharging and the room was well sound-proofed from outside traffic and mosques. The gym was excellent – small but very well-equipped with a great variety of high-quality cardio machines, a number of Technogym weight machines, a full set of dumbbells and some benches – everything required for a great workout, provided it’s not too crowded. The breakfast buffet was amazing with a huge selection of Asian and Western dishes available as well as fresh fruits and juices. We really looked forward to breakfast every day! We used the hotel transport to/from the airport and it all went off without a hitch. Overall we had an amazing stay and would highly recommend this place to other travelers looking for a great base in Brunei.

    • 5.0
      Value
    • 5.0
      Location
    • 5.0
      Service
    • Miriam Wolber, General Manager at Radisson Hotel Brunei Darussalam, responded to this review 2023-10-29
    • Dear DanO68, Thank you for sharing such a detailed and positive review of your recent stay with us! We're delighted to hear that you had an amazing experience and that you were impressed with various aspects of our hotel. We're glad you found our location excellent, with easy access to the city center, food court, market, and outdoor activities. Your feedback about the room, views, amenities, and soundproofing is greatly appreciated, and we're thrilled that you enjoyed our well-equipped gym. It's wonderful to hear that you looked forward to our breakfast buffet each day and that you had a seamless experience with our hotel transport to/from the airport. We sincerely thank you for your recommendation and for choosing us as your base during your trip to Brunei. We look forward to the pleasure of serving you again in the future. Yours sincerely, Miriam Wolber General Manager

  • "As good as it gets in Brunei"

  • tripadvisor rating 5.0
    • Reviewed: 2023-10-19
    • Trip type: Couples
  • I'm titanium with Marriott and have status with Hilton but there is only a Radisson in Brunei, so that's where we stayed. Hotel is decent. Staff was nice. It's on a busy road so we were able to get rooms on back side of hotel where the pool is and is quiet on back part. Breakfast was good we paid for that and the staff was very nice. I don't know where else you stay in this small country. Is very centrally located. Download Dart and use that to get around as they don't have Uber.

    • Miriam Wolber, General Manager at Radisson Hotel Brunei Darussalam, responded to this review 2023-10-19
    • Dear Psnpsn, Thank you for choosing to stay with us during your visit to Brunei, and for sharing your feedback. We are glad to hear that you found our hotel decent and the employees nice. It's great that you were able to enjoy the quiet and peaceful side of the hotel with the pool. We're delighted that you enjoyed our breakfast and the service provided. Brunei's central location can indeed make our hotel a convenient choice for travelers. We also appreciate your tip about using Dart for transportation, as it can be very useful in a place without Uber or similar services. Your feedback is valuable, and we hope to have the pleasure of welcoming you back during your future visits to Brunei. Yours sincerely, Miriam Wolber General Manager

  • "Highly recommended hotel!"

  • tripadvisor rating 5.0
    • Reviewed: 2023-10-07
    • Trip type:
  • I stayed in his hotel for 4 nights. It was my first visit to Brunei The hotel is in a very convenient location - within walking to most of the main sights within Bandar Seri Begawan. Furthermore, the provide a free shuttle (x3 per day) to the mall in Gadong. One could visit the mall itself, or the nearby infamous Gadong night market! The room was very spacious, clean, with lots of amenities for guests. The TV had a multitude of channels, including international ones - although the reception was patchy at times. My stay also included a buffet breakfast every morning. The food choices were decent, with a mixture of western and eastern style breakfast, but when it was busy, some dishes were running low in supply. Overall, I was satisfied and I didn't need to eat much for lunch afterwards! The best bit about this hotel were their staff, especially the front desk, and shuttle drivers - they were very helpful in giving me local advice, as well as booking a day trip to Seria for me. The shuttle drivers were very friendly - they felt more like a new friend than my driver. It made me feel warm and welcomed. I think they all deserve credit and are a fine example of Bruneian hospitality!

    • 5.0
      Value
    • 5.0
      Location
    • 5.0
      Service
    • Miriam Wolber, General Manager at Radisson Hotel Brunei Darussalam, responded to this review 2023-10-07
    • Dear FellowTraveler620369, Thank you so much for taking the time to share your fantastic experience at our hotel! We're thrilled to hear that you had a memorable stay during your first visit to Brunei. It's great to know that you found our location convenient for exploring Bandar Seri Begawan, and we're glad you enjoyed the free shuttle service to Gadong and the night market. We appreciate your feedback about the room amenities and the breakfast options. We'll work on ensuring that all dishes are consistently well-stocked during busy times. We are especially proud of our staff, and your kind words about the front desk and shuttle drivers are truly heartwarming. We believe in providing not just service but genuine hospitality, and your description of feeling like they were more like friends is a testament to their dedication. Thank you for highly recommending our hotel, and we hope to have the pleasure of welcoming you back on your next visit to Brunei. Yours sincerely, Miriam Wolber General Manager

  • "Simply delightful"

  • tripadvisor rating 5.0
    • Reviewed: 2023-09-02
    • Trip type: Solo travel
  • A wonderful experience in the hotel, from the comfortable, clean room to the tasty breakfast to the delightful Cantik spa experience and all the kind and helpful staff as well as the close proximity to every corner of Brunei - an ideal central location - Thank you. If there was anything to improve on I would say building a larger car park - when there are events taking place it is near impossible to find parking on the premises.

    • 4.0
      Rooms
    • 4.0
      Value
    • 5.0
      Sleep Quality
    • 5.0
      Location
    • 4.0
      Cleanliness
    • 5.0
      Service
    • Miriam Wolber, General Manager at Radisson Hotel Brunei Darussalam, responded to this review 2023-09-03
    • Dear ROOm212 Thank you for your review. The team and thrilled to hear that you had a wonderful experience with us, especially service provided by our kind and helpful employees and tasty breakfast. We are looking forward to welcoming you back again in the future and if we can be of any assistance to make your next stay more memorable, please do not hesitate to let us know. Yours sincerely, Miriam Wolber General Manager

  • "Strategic location, helpful staff, great sleep"

  • tripadvisor rating 5.0
    • Reviewed: 2023-08-21
    • Trip type: Couples
  • The Radisson Hotel Brunei is the only international chain hotel. Located within walking distance to lots of places of interest, such as the Regalia Museum, the Brunei History Museum, the Yayasan shopping center, the Kampong Ayer, and most importantly night market with great food just across the street. The hotel provides FREE shuttle service to various shopping centers 3 times a day. The most recommended is Gadong where you have the largest shopping mall in Brunei as well as the well-known Gadong night market where you can find and try all kinds of Bruneian foods, the best! The hotel has a 24-hour fitness center with up-to-date equipment, toilet, showers, and connected to the swimming pool. No attendants available. The breakfast has tasty food, albeit not enough variety and not enough vegetables. Service is friendly and helpful. At the lobby there is a souvenier shop. And a water dispenser so that you can keep refilling your water bottle. Last but most importantly, even though the bed is queen sized, but really comfortable and gives us well-rested sleep. Our room was facing the small forest at the back, so no noise from the street. Housekeeping does a great job at cleaning the room.

    • 4.0
      Rooms
    • 4.0
      Value
    • 5.0
      Sleep Quality
    • 5.0
      Location
    • 4.0
      Cleanliness
    • 5.0
      Service
    • Miriam Wolber, General Manager at Radisson Hotel Brunei Darussalam, responded to this review 2023-08-21
    • Dear Paul, Thank you for your review. The team and I are delighted to hear that you enjoyed the strategic location of the hotel, free shuttle to various malls, tasty breakfast and friendly service provided by the teams. We are looking forward to welcoming you back again in the future and if we can be of any assistance to make your next stay more memorable, please do not hesitate to let us know. Yours sincerely, Miriam Wolber General Manager

See all reviews at TripAdvisor

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.

© 2014 TripAdvisor LLC