TripAdvisor traveler rating

tripadvisor rating 4.5 1575 reviews
Ranked #2 of 24 hotels in Bandar Seri Begawan

Traveler rating

Excellent
780
Very Good
610
Average
142
Poor
24
Terrible
19

Type of traveler

Business
660
Couples
324
Solo travel
184
Family
213
Friends getaway
90

Rating summary

Location
4.5
Sleep Quality
4.5
Rooms
4.5
Service
4.5
Value
4.0
Cleanliness
4.5

Travelers’ tips to help you choose the right room

  • Rent a car when visiting Brunei - now I know, my only regret (Cristian S)
    5.0
    2023-01-26
  • good tip will be don't stay here. choose a different hotel. (Karen_Ctravel)
    2.0
    2023-01-03
  • Rooms overlooking the pool can be a bit noisy. Not too bad, but something to keep in mind if that is something to which you may be sensitive (ca_geologist)
    5.0
    2022-10-21
  • Try to get pool view. (ryansg)
    5.0
    2022-07-04
  • Rooms facing the pool is noisy evening till about 10pm from the Karoake infront of the pool (mambokings2015)
    1.0
    2021-07-28

Traveler reviews

  • "WEEKEND TRIP"

  • tripadvisor rating 5.0
    • Reviewed: 2023-03-26
    • Trip type:

  • My husband and I were in Brunei for a weekend trip. The hotel is located in the city center where you can walk to the main attractions, rivers, and places to eat. The price was reasonable with a Radisson member discount. The hotel staff was very friendly and professional. They were genuinely happy and friendly people. The hotel arranged a taxi service for the airport pick-up/drop-off and around town. The fare was reasonable and all the drivers were very friendly. The room was clean and spacious. We ordered room service multiple times. The food quality was good and tasty at a reasonable price. I highly recommend it during the middle of the day when temperatures and humidity are at its peak outside. Overall we felt very comfortable and we enjoyed the stay.

    • 5.0
      Value
    • 5.0
      Location
    • 5.0
      Service
    • Miriam Wolber, General Manager at Radisson Hotel Brunei Darussalam, responded to this review 2023-03-26

    • Dear TsuniDeeDee, with great pleasure we read that your stay during your recent weekend trip with us was very comfortable The team and I are thrilled to hear that you enjoyed the service provided by the teams as well as our spacious rooms and tasty food. We are looking forward to welcome you back again in the future and if we can be of any assistance to make your next stay more memorable, please do not hesitate to let us know. Yours sincerely, Miriam Wolber General Manager

  • "Great Hotel"

  • tripadvisor rating 5.0
    • Reviewed: 2023-03-17
    • Trip type: Business

  • nice hotel, room spacious and staff was friendly during my stay here. Not far from airport and easy access and easy to use dart app to book taxi. Breakfast is buffet style. Will book same hotel when visit to brunei again.

    • 5.0
      Rooms
    • 5.0
      Value
    • 5.0
      Sleep Quality
    • 5.0
      Location
    • 5.0
      Cleanliness
    • 5.0
      Service
    • Miriam Wolber, General Manager at Radisson Hotel Brunei Darussalam, responded to this review 2023-03-21

    • Dear ericlaiys, First of all a big thank you for taking the time to share your feedback with us. We are thrilled to hear that you enjoyed your recent stay with us. We are looking forward welcoming you back again soon and if we can be of any assistance to make your next stay more memorable, please don’t hesitate to let us know. Yours sincerely, Miriam Wolber General Manager

  • "good choice if you find stay in Brunei city"

  • tripadvisor rating 5.0
    • Reviewed: 2023-03-03
    • Trip type: Family

  • staff was very kind and always try to be helpful. location was nice to see around city center and there are night market infront of hotel. swimming pool was not huge but always empty while we stay there. it was overall good experience.

    • 4.0
      Rooms
    • 4.0
      Value
    • 4.0
      Sleep Quality
    • 5.0
      Location
    • 4.0
      Cleanliness
    • 5.0
      Service
    • Miriam Wolber, General Manager at Radisson Hotel Brunei Darussalam, responded to this review 2023-03-03

    • Dear ginajiinpark, Thank you for your review. The team and I are delighted to hear that you had a good experience staying with us and enjoyed the location of the hotel and very kind and helpful employees. We are looking forward welcoming you back again soon and if we can be of any assistance to make your next stay more memorable, please don’t hesitate to let us know. Yours sincerely, Miriam Wolber General Manager

  • "Nice Staycation"

  • tripadvisor rating 5.0
    • Reviewed: 2023-02-28
    • Trip type: Family

  • Wonderful experience , with good ambience. Very friendly staff once you enter you feel ver welcoming. And got level 1 near to the gym was very awsome for morning workout. Will stay again near future ..

    • 5.0
      Rooms
    • 5.0
      Value
    • 4.0
      Sleep Quality
    • 5.0
      Location
    • 5.0
      Cleanliness
    • 5.0
      Service
    • Miriam Wolber, General Manager at Radisson Hotel Brunei Darussalam, responded to this review 2023-03-01

    • Dear ibz_13, First of all a big thank you for taking the time to share your feedback with us. We are thrilled to hear that you had a nice staycation with us and enjoyed the gym as well as our very friendly employees. We are looking forward welcoming you back again soon and if we can be of any assistance to make your next stay more memorable, please don’t hesitate to let us know. Yours sincerely, Miriam Wolber General Manager

  • "Best in Service for Events in Bandar Seri Begawan"

  • tripadvisor rating 5.0
    • Reviewed: 2023-02-25
    • Trip type: Business

  • Not the first time using the hotel to host my company while a major event is happening in Bandar. The Ballroom is a bit tight and the Hotel may be due for an upgrade or extension. But they make do with what they have and deliver through their service and F&B.

    • 5.0
      Rooms
    • 5.0
      Value
    • 5.0
      Sleep Quality
    • 5.0
      Location
    • 5.0
      Cleanliness
    • 5.0
      Service
    • Miriam Wolber, General Manager at Radisson Hotel Brunei Darussalam, responded to this review 2023-02-26

    • Dear jenawi, Thank you for your review and the team and I are delighted to hear that you enjoyed the service provided by the team during your event. Thank you for sharing your feedback for improvement with us regarding an upgrade of our hotel. We are looking forward to welcome you back again in the future and if we can be of any assistance to make your next stay more memorable, please do not hesitate to let us know. Yours sincerely, Miriam Wolber General Manager

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