prizeotel Hamburg-City - TripAdvisor traveler rating

tripadvisor rating 4.5 1246 reviews
Ranked #59 of 349 hotels in Hamburg

Traveler rating

Excellent
649
Very Good
453
Average
96
Poor
33
Terrible
15

Type of traveler

Business
215
Couples
539
Solo travel
68
Family
144
Friends getaway
178

Rating summary

Sleep Quality
4.5
Location
4.0
Rooms
4.5
Service
4.5
Value
4.5
Cleanliness
4.5

Travelers’ tips to help you choose the right room

  • Checking in can take time so just be patient. Once done the rest is very rewarding. (Kate F)
    5.0
    2023-10-25
  • Parking area is an outside area. The busiest time for check-in seems to be about at 3 pm when the check-in begins. Even if you don't buy breakfast you can take coffee/tea. (Sirpa P)
    4.0
    2023-08-30
  • Bus Nr 3 has got a stop right next to the hotel, Underground stop Steingasse in short walking distance, also the main railway station. (bergerl2014)
    4.0
    2023-08-02
  • Be prepared to wait for a long time to check in. Girl at desk says this is usual (Klunk-Klik)
    1.0
    2022-11-09
  • avoid just over front door - smokers chatter (lowryepp)
    4.0
    2022-10-05

Traveler reviews

  • "Clean, comfortable and affordable hotel "

  • tripadvisor rating 5.0
    • Reviewed: 2023-10-25
    • Trip type:
  • If you are looking for a clean, comfortable and affordable hotel in Hamburg, I can recommend this one. Pre-book breakfast as well because the choice is amazing. It is near Hamburg central station: walking distance if your luggage has wheels. It is also near some of the art museums. We walked to the harbour area and got a good feel for the city.

    • 5.0
      Value
    • 4.0
      Location
    • 4.0
      Service
  • "Amazing butter dispenser "

  • tripadvisor rating 5.0
    • Reviewed: 2023-08-29
    • Trip type:
  • Great place to stay in Hamburg - convenient location, easy public transport near by, cozy modern rooms and the best of the best - the breakfast buffet !!! My favorite spot - the butter dispenser ! Still trying to find out which butter are they putting in there... So delicious and smoothie - hope that I could find it also in my country. If anybody knows, please shear any info ;)

    • 5.0
      Value
    • 5.0
      Location
    • 5.0
      Service
  • "Lovely stay in futuristic-looking Prizehotel"

  • tripadvisor rating 5.0
    • Reviewed: 2023-07-19
    • Trip type:
  • We really enjoyed our 4 night stay here. The staff was friendly and welcoming. The hotel added a nice touch by giving us a free drink for each night stay (4 in total). The room is colorfully decorated just like other prizeHotel chain hotels, and we loved the heated floor in the bathroom. The breakfast was pretty good with plenty of choice, and the breakfast area is quite busy around 9AM - we barely found a place to sit. The location is also plus - about 20 minutes away from the main train station and 15 minutes away from the famous warehouse district (Speicherstadt).

    • 5.0
      Value
    • 4.0
      Location
    • 5.0
      Service
  • "Sunday night stay in October"

  • tripadvisor rating 5.0
    • Reviewed: 2022-10-10
    • Trip type: Solo travel
  • I stayed here on a Sunday night in October. Very pleasant check in experience and nice bright common area and bar. Room was of excellent size and very modern and bright. At €77 for room only, it represented great value. Five minutes walk from Hamburg Hauptbahnhof. No problem leaving bags. Highly recommended

  • "5 star experience"

  • tripadvisor rating 5.0
    • Reviewed: 2022-08-17
    • Trip type: Solo travel
  • Really surprised by the hospitality and welcome at this 3 star (?) hotel! Not too close to centre but public transport is available right outside and very easy to access. Hotel is modern, clean and in an ok neighbourhood. Walkable from Hamburg hbf station. What stood out for me was the friendly staff who were willing to answer any question. I missed something in my room and it was reported and brought to me within 5 minutes. Great service all round and very good value for money. Buffet breakfast was ok too for 11 eur. Would stay here again!

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