Park Plaza Victoria London - TripAdvisor traveler rating

tripadvisor rating 4.0 6398 reviews
Ranked #265 of 1231 hotels in London
Travelers Choice Travelers Choice

Traveler rating

Excellent
3125
Very Good
2238
Average
603
Poor
270
Terrible
162

Type of traveler

Business
1420
Couples
1725
Solo travel
285
Family
1676
Friends getaway
534

Rating summary

Location
4.5
Sleep Quality
4.5
Rooms
4.0
Service
4.5
Value
4.0
Cleanliness
4.5

Travelers’ tips to help you choose the right room

  • Take note of which hotel your in!! We accidentally went next door which is the RIU PLAZA PARK LONDON! (15jacintab)
    5.0
    2023-11-07
  • Very, very easy walk to transportation. If you have mobility issues, know that the bathtub is deep but there are bars to assist. Shower door is glass so minimal privacy. (MaryFBuffalo)
    5.0
    2023-10-24
  • Close to Victoria station (Lisa K)
    3.0
    2023-10-17
  • If you ask for it, for those staying 2 nights, you’ll get a £10 voucher if you choose not to have your room serviced. A good idea. (ChangeGuru)
    4.0
    2023-10-08
  • Ask for a refurbished room with an outward view. (NottsGirlsontour)
    3.0
    2023-09-15

Traveler reviews

  • "Great service"

  • tripadvisor rating 5.0
    • Reviewed: 2023-12-01
    • Trip type: Family
  • I had drinks and lunch in the hotel bar on two separate occasions while I was working- great service from Muna who was very attentive and helpful. The fish and chips were delicious and while music is playing, the area is still quiet enough to work.

  • "Best place for stay in London"

  • tripadvisor rating 5.0
    • Reviewed: 2023-11-12
    • Trip type:
  • The staff is super kind! Harita was bery kind and helpfull for us! The breakfast was very good too! The room was clean and tidy!Very nice small all over the hotel! Food on the bar was exellent too! Fish&chips was delicios!

  • "Great hotel, modern and comfortable"

  • tripadvisor rating 5.0
    • Reviewed: 2023-11-07
    • Trip type: Friends getaway
  • Fabulous hotel for weekend in London. We flew into Luton so coach took us directly to Victoria, then 8 mins walk. Nice spacious bedroom- view was internal, but out all day so not bothered. Nice bar and food was excellent. We had room only so can’t comment on breakfast. Near Westminster Cathedral and easy to walk or Tube nearby. Great find and will certainly be back.

  • "Hotel enhanced our great trip!"

  • tripadvisor rating 5.0
    • Reviewed: 2023-10-24
    • Trip type: Family
  • Outstanding location, very clean, comfortable beds, quiet and friendly helpful staff. Kudos to Alek who was so helpful with suggestions and always a warm greeting and pleasant conversation when we saw him. Sauna was a great way to start my day, my son used the exercise room and a steam (which he wished he did late in the day because of all of our walking!!)

    • CustomerService PPHE, Owner at Park Plaza Victoria London, responded to this review 2023-10-25
    • Dear MaryFBuffalo, thank you for taking the time to share your feedback. We are delighted to read from your review that you enjoyed your recent stay with us and enjoyed using the facilities. We also appreciate you pointing out the excellent service you received from the team, and from Alek. We look forward to welcoming you back. Kind regards, Senami

  • "Concierge to the rescue!"

  • tripadvisor rating 5.0
    • Reviewed: 2023-10-21
    • Trip type:
  • My experience was great. In for a short stay only. I wanted do as much as possible. The Concierge helped me figure out the best things to do, helped me book tickets for less than the prices that I had found, and even made dinner reservations for me! Such a great help! Oh and the bed was really comfy too!

    • 5.0
      Value
    • 5.0
      Location
    • 5.0
      Service
    • CustomerService PPHE, Owner at Park Plaza Victoria London, responded to this review 2023-10-23
    • Dear Yolanda E, Thank you for taking the time to share your feedback from your visit to Park Plaza Victoria London. We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Park Plaza Victoria London, I look forward to welcoming you back. Sincerely, Kristine Park Plaza Victoria London

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