5 star on service: It is rare to find genuine attention and care like the one we experienced at this hotel during our three day stay. I would like to highlight specifically the attention and kindness of Vassiliki who ensured that our group of 13 were seated together for breakfast, going so far as to bring us eggs and coffee at the table as it was a bit far from the main breakfast area. She also noticed my love for German pretzel bread and one day brought me fresh warm bread from the kitchen and on our last day, all their remaining bread for me to take home. I was extremely touched by this gesture which transformed the ambience of this hotel from a corporate to a warm and family friendly place to stay. 4 star for the Food: Although the holiday menu wasn’t extensive hence the 4 star, every dish that came out was delicious. I also have to say i absolutely loved their collection of teas and their virgin and normal pina colada are DELICIOUS! 5 star for the rooms (decor and cleanliness): very comfortable beds, modern, clean. I would certainly return to this hotel and recommend it to my family and friends.

We had the luxury of a big suite (134), which was well equipped, well maintained and very comfortable. The room is smart but not flashy or stylish. The aircon is powerful and acceptably quiet. Good breakfast. Great location - just a couple of minutes walk to the city centre. Parking is under the hotel with direct lift access. We need wheelchair access, and this suite has a separate, spacious and properly equipped wet-room bathroom, which is normally kept locked when guests don't need it. Perfect! Why don't more hotels have suites like this? If I have to find any faults then I'd point out that one of the two guest lifts was not working during the whole 4 days we were there, so there was sometimes a wait. Also, the lifts didn't need a room key to access the upper floors, which is unusual these days. But these are minor things, and I strongly recommend staying here.

We originally booked an executive king room but on arrival found it was directly next to the elevator! Quite specifically, we did request to be far from it as we are light sleepers. We opted to upgrade our room to a suite with living room and two bathrooms and a balcony and boy was it a treat after a week of tiny inns! The room switch was handled well by the staff who were friendly. We were only in town for one night but it was a memorable stay. A/c functions well. Beds comfy. Tons of space to spread out. Our upgrade included breakfast, which could be ordered to the room. Pro tip: do this and eat in your pjs! Well worth it.

This hotel is not only very well located, it also has a cozy atmosphere that makes you feel at home. Rooms have very comfy beds and pillows so you'll get a great quality of sleep here. The service is excellent, in both the bar and the restaurant. We enjoyed the Christmas decorations and the common areas, this is a hotel with soul and personalit. We walked from here to the Christmas market and multiple museums. The only point that needs improvement is the breakfast, the coffee was average, limited bread selection and no pancakes or waffles, I have been to cheaper hotels with better breakfast. Parking is conveniently located and decently priced. We celebrated our wedding anniversary here and the overall experience was great so we definitely will back to this hotel as we want to use the spa next time.

Definitely would recommend to stay. Very helpful staff, clean rooms and continental breakfast. Location is in the city center near old town so you can go by foot everywhere.I think it is also a good hotel to stay with family.