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We originally booked an executive king room but on arrival found it was directly next to the elevator! Quite specifically, we did request to be far from it as we are light sleepers. We opted to upgrade our room to a suite with living room and two bathrooms and a balcony and boy was it a treat after a week of tiny inns! The room switch was handled well by the staff who were friendly. We were only in town for one night but it was a memorable stay. A/c functions well. Beds comfy. Tons of space to spread out. Our upgrade included breakfast, which could be ordered to the room. Pro tip: do this and eat in your pjs! Well worth it.
This hotel is not only very well located, it also has a cozy atmosphere that makes you feel at home. Rooms have very comfy beds and pillows so you'll get a great quality of sleep here. The service is excellent, in both the bar and the restaurant. We enjoyed the Christmas decorations and the common areas, this is a hotel with soul and personalit. We walked from here to the Christmas market and multiple museums. The only point that needs improvement is the breakfast, the coffee was average, limited bread selection and no pancakes or waffles, I have been to cheaper hotels with better breakfast. Parking is conveniently located and decently priced. We celebrated our wedding anniversary here and the overall experience was great so we definitely will back to this hotel as we want to use the spa next time.
Definitely would recommend to stay. Very helpful staff, clean rooms and continental breakfast. Location is in the city center near old town so you can go by foot everywhere.I think it is also a good hotel to stay with family.
Fantastic location. Friendly people. Would definitely recommend to others that might travel to Trier. Great central location to everything worth seeing. Walking distance to the Hauptmarkt. Only thing I would say is the shower maintenance. The shower head wouldn't stay where you wanted it to stay.