TripAdvisor traveler rating

Dear Guest, Greetings from Team Park Plaza Ludhiana!!! Thank you for your recent stay with us & giving us perfect rating. At Park Plaza, Ludhiana, we consider our guests as family. We know that you have many other options when you choosing where to stay in Ludhiana. The fact you chose our hotel, its a great honour for us. We are delighted to note that you appreciated our associates & services availed by you at the hotel during your visit. Compliments like these motivate us to strive for more and also helps us to constantly improve ourselves. Once again thank so much for your appreciation. Looking forward to welcoming you on your next visit. Warm Regards, Surajit Chatterjee General Manager

Dear Guest, Warm Greetings from Team Park Plaza Ludhiana. Thank you for your candid feedback. We are sorry to hear that you weren't satisfied with our restaurant team. All your comments are essential to educating our staff. We will ensure your feedback will be given to all. We hope you give us another chance to improve our servcie. . Looking forward to welcoming you back soon. Best Regards, Surajit Chatterjee Genral Manager

Dear Guest, Warm Greetings from Park Plaza Ludhiana. Thank you so much for your recent stay. We appreciate you taking the time to provide us feedback about your stay. We sincerely apologize for the inconvenience you faced during your stay. We have noted your concerns and has been discussed with the concerned departments. We ensure you that it will not be repeated. Looking forward to welcoming you back soon. Warm Regards, Surajit Chatterjee General Manager

Dear Mr. Sanjeev, Warm Greetings from Park Plaza Ludhiana. I would like to Thank you for staying with us and also taking out time to give your valuable feedback wherein you have appreciated our overall services in all areas. My sincere apologies for the incident you had to face while checking-in and also the inconvenience you went through. However, I would like to stress on the point that Government Id proof with a residential address is mandatory in any Star category hotel across the country and same needs to be produced at check-in which is clearly stated while the reservation confirmation goes & also on the registration at check-in. due to our guest security & safety, we follow the process very strictly hence my colleague must have enforced the same. I have spoken to the concern on the below matter and same has been taken care off and proper training imparted. Personally, I wish to stress that we are very grateful for your support and for informing us of what happened and as such, I hope that you will not hesitate to come back and stay with us again. In the meantime, may I extend my sincere apologies to you and once again thank you for your understanding. Looking forward to welcoming you back again. Warm Regards, Surajit Chatterjee General Manager

Dear Valued Reviewer, Greetings from Park Plaza Ludhiana ! Thank you for your words of appreciation and encouragement. We are glad that we were able to exceed your expectations. We are truly grateful for the wonderful things you have said about the hotel food, team and services. We are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward. We look forward to having you as our guest very soon and being of service to you Warm Regards and Best Wishes Umeish Yadav General manager