TripAdvisor traveler rating

So nice to be back and treated like a valued customer. I felt very special st check in and very welcomed by all of the staff. Nothing is ever too much trouble. The room as always was spotless, great to be back

Very good hotel excellent value for money. Great location, easy access. Wonderful nights stay would highly recommend it to anyone looking for a great hotel at a decent price. :) 200 characters is a lot

I picked this hotel as was going to see an Eden concert in March and was meeting my boyfriend from Austria. My first impression was how fancy the lounge area of the hotel is, the lighting and music offers a relaxed atmosphere when sitting downstairs. We then went into the room and were very impressed by the size and look of the room, it was quite modern and the view of the city was gorgeous especially at night with the lights of the city, it was very romantic. We did have an issue with the toilet where the flusher broke but we informed staff who were very concerned and got it fixed the same day by the time we got back from our night out. The bed was quite firm but not to the point of being too uncomfortable and it was very easy to sleep in. The rooms have little consoles to adjust the lights and temperatures which is great as my temperature fluctuates a lot so being able to change it while being in bed was good. We spent our last night at the bar, while the drinks were quite pricey, it was a really romantic little area to relax and spend our last night in so would recommend anyone to visit it at some point in their stay. Overall, a really romantic little getaway for couples and my boyfriend and I plan to stay here again on future anniversaries.

I was looking for a comfortable room. The location is not ideal, but the train station opposite the hotel (Park Royal) has a direct connection to my favourite stop at Covern Garden. The only thing lacking is the tv in the room does not provide a HDMI port to play Netflix from your phone. The staff overall is awesome.

Very modern hotel - impressive rooms. Location next to tube station fantastic - was a bit unsure about the under-pass between the two but it was well lit. Evening meal was lovely, waiter was very friendly and welcoming. Lovely breakfast.