I would like to recognize Janet Ganet from the breakfast/restaurant team for her outstanding service. Since I arrived on Sunday night and came to breakfast on Monday morning, Janet has been incredibly welcoming, polite, and helpful. When I first entered the dining area I wasn’t sure where to go, but Janet kindly guided me to the restaurant and showed me where everything was. She explained the meal options, what was available, and even told me what I could ask for if I didn’t see something. During my stay I’ve watched how she works and how she treats every guest. She is always smiling, courteous, and extremely hardworking. She moves quickly across the floor helping everyone and makes sure guests are comfortable. She checks in to ask if everything is okay and greets people warmly with a friendly “good morning.” Janet clearly works very hard and provides excellent customer service. She made my stay much more pleasant, and I wanted to make sure her effort and kindness are recogni

Great hotel in a good location for our visit to London. The staff are very friendly and helpful. We will definitely be staying again.

Great stay - very welcoming and good service all round. Tina checked us in and was amazing throughout!

Very nice place, great carpark, cheap and affordable. Special thanks to Nina, who helped us with all info. People like her are hard to find! Thanks and we will be back!

Our stay was nothing short of exceptional, from beginning when we entered the hotel until the end. From the greeting at the front desk with only the warmest smiles, to the genuine hospitality that immediately made us feel welcome and valued. The check-in process was seamless, quick and effortless with the staff consistently going above and beyond throughout our visit. The room was beautifully designed, thouroughly clean, and incredibly comfortable once we settled into it. Every detail felt thoughtfully thought out and considered. Breakfast was another highlight, the multitude of options, fresh, delicious, and offering a wonderful selection that left your mouth watering by the end. What truly sets this hotel apart is the service. The team’s attention to detail, friendly smiles and commitment to excellence made our stay feel special and effortless. No ask was to much or out of their way to achieve. Without hesitation, I would highly recommend this hotel to anyone looking for a memorable experience and a warm and friendly place to stay. It truly exceeded all expectations, with the food truly being my highlight.