TripAdvisor traveler rating

My husband and I returned to this hotel over the recent bank holiday and we were pleased to see that they had taken on board our concerned during our previous stay, and did their best to ensure that our return stay was much more enjoyable. Although their was a new manager at the hotel this time, Nina who was on the staff when we first visited followed through with the offer to upgrade our room should we return. She even went further by leaving us a voucher for drinks at the bar. we tried to say personal hello to Nina, but unfortunately she wasn't available. A big thank you to Nina and her colleagues. We will certainly return to this well located hotel again. the only draw back was the cleaning staff knocked a few times well before check out time. Thank you again Nina. Veron

Generally the hotel was in a easy to find location, pretty and room was comfortable. However I had problems with two members of staff. One of the bar staff kept ignoring me and the other knocking on the door and shouting when I left a sign not to disturb.

Went to meet Robbie Fowler at The Solstice, Peterborough. Stayed in the Park Inn by Radisson, really nice hotel, friendly staff. They helped me in every possible way. Will definitely recommend this hotel to my friends.

No heating so reported to desk who left me in that room freezing all night. Was told day after was repaired but it wasn’t so asked for room move. Tried over charging me for 5 breakfasts on checkout when only had 2 as cancelled rest of week as wasn’t very nice.

Perfect in every way except that all the doors have those closures that slam the door shut unless you hold onto it to close it quietly. This is dreadful when other residents are coming and going at all hours waking you up with every slam. Shame really as it is possible to get these safety fire doors that will close firmly but quietly. Otherwise hotel is perfect and great balue