TripAdvisor traveler rating

tripadvisor rating 4.5 1778 reviews
Ranked #3 of 19 hotels in Leuven
GreenLeader Platinum Travelers Choice 2022

Traveler rating

Excellent
724
Very Good
861
Average
138
Poor
38
Terrible
17

Type of traveler

Business
452
Couples
798
Solo travel
57
Family
162
Friends getaway
219

Rating summary

Location
4.5
Sleep Quality
4.5
Rooms
4.5
Service
4.5
Value
4.0
Cleanliness
4.5

Travelers’ tips to help you choose the right room

  • Don't book a room (Richard M)
    1.0
    2022-07-28
  • High-floor rooms which overlook Leuven have brilliant views (Keith M)
    3.0
    2022-05-15
  • I did not hear the train station at all, but I think the higher up you are, the better. (evelien19752015)
    4.0
    2022-04-24
  • Parking very expensive (local1963)
    2.0
    2021-08-26
  • All rooms have nice view (chrisgeldof)
    5.0
    2019-07-05

Traveler reviews

  • "Great option near Leuven station"

  • tripadvisor rating 5.0
    • Reviewed: 2023-03-28
    • Trip type: Friends getaway

  • Excellent location, clean, convenient. Comfortable bed. Centrally located with direct trains to Brussels and Brussels Airport. Supermarket next door. Close to the main shopping street. I always stay here when I need a hotel in Leuven.

    • 5.0
      Rooms
    • 5.0
      Value
    • 5.0
      Sleep Quality
    • 5.0
      Location
    • 5.0
      Cleanliness
    • 5.0
      Service
    • Hotel- cmanager, Owner at Park Inn by Radisson Leuven, responded to this review 2023-03-30

    • Dear Elisabeth, Thank you for taking the time to leave your review. It is always a pleasure for us to welcome a returning guest. We are really pleased that you enjoyed your time with us and that you found our location ideal. We look forward to the pleasure of seeing you again in the future. Kind regards, Chloé, Operations Manager

  • "Great stay"

  • tripadvisor rating 5.0
    • Reviewed: 2023-03-22
    • Trip type: Family

  • We had booked another hotel but on arrival we didn't feel it was up to standard.We saw the radison across from us and just walked in.The receptionist was so helpful and the hotel was so clean we knew we were in the right hotel.Our room was lovely and clean we were relived to have booked in.Our stay was great breakfast was great.Overall a very enjoyable stay

    • 5.0
      Rooms
    • 5.0
      Value
    • 5.0
      Sleep Quality
    • 5.0
      Location
    • 5.0
      Cleanliness
    • 5.0
      Service
    • Hotel- cmanager, Owner at Park Inn by Radisson Leuven, responded to this review 2023-03-24

    • Dear Paula, Thank you for sharing the review of your stay with us. We are thrilled that everything was to your satisfaction. We do take great pride in our facilities and we appreciate your acknowledgement of this. It is a pleasure to know that you were able to start your day off perfectly with our tasty and varied breakfast buffet. We look forward to welcoming you again soon. Best wishes, Chloé, Operations Manager

  • "Comfortable two-night stay"

  • tripadvisor rating 5.0
    • Reviewed: 2023-03-14
    • Trip type: Couples

  • Great location near the train station. Anouk (I hope I’ve spelt that correctly), who checked us in, was excellent. Our room was on the eighth floor, at the corner. Very good size, with a large desk and a king size bed. The room had a safe, but no fridge. No train noise. In fact, no noise at all. Comfortable sleep. The bathroom was spotlessly clean. Effective, quiet, adjustable AC/heating. The train to Brussels takes approx half an hour. On Sunday morning, there were 4 trains an hour to BRU airport, a 20 minute journey max. We didn’t have the hotel breakfast. We had breakfast of coffee and croissants at three of the cafés across from the station. The third morning, at De La Garre, was the best. When I got home, I noticed that the hotel had double-charged by card for the room. I contacted them and the refund was immediately processed. But best to check your account if you stay here. (This applies to every hotel, I suppose. But this is the first time any hotel has double-charged me.) This hotel is a good option for visiting Brussels, rather than paying city-centre prices. We will definitely stay here again.

    • Hotel- cmanager, Owner at Park Inn by Radisson Leuven, responded to this review 2023-03-16

    • Dear Guest, Thank you for taking the time to share your opinions on your visit to our hotel. It is great to hear you enjoyed your stay and appreciated the high standards we strive to uphold, this will encourage us to keep up the good work. We are delighted that you found your room to be comfortable and were able to get a good night's sleep. Although our rooms do not have a minibar, a food and drink kiosk is available 24/7 at the front desk, and we can also assist you with the storage of any items in our main fridge in the kitchen if required. Please accept our apologies for the issue you mention, however, we are glad that we were able to resolve it immediately. We hope to welcome you back in the future. Best regards, Chloé, Operations Manager

  • "Great location and stay"

  • tripadvisor rating 5.0
    • Reviewed: 2022-11-27
    • Trip type: Couples

  • Overall good experience, lots of parking, direct connection to the trainstation, and walking distance to the citycenter, no noise from trainstation that we heard. Good ,complete breakfast , the buffet is maybe a little cramped as only weaker point

    • 5.0
      Rooms
    • 5.0
      Value
    • 5.0
      Sleep Quality
    • 5.0
      Location
    • 5.0
      Cleanliness
    • 5.0
      Service
    • Hotel- cmanager, Owner at Park Inn by Radisson Leuven, responded to this review 2022-11-28

    • Dear Johan, Thank you for taking the time to provide your feedback. It is very rewarding to read that you had an enjoyable experience and that we were able to help you start your day off on the right foot with our breakfast choices. However, we are sorry if you found the breakfast room not entirely to your liking and we have noted your comment for our consideration. We hope to welcome you back. Best wishes, Chloé, Operations Manager

  • "Good Value for Money"

  • tripadvisor rating 5.0
    • Reviewed: 2022-11-15
    • Trip type:

  • Really enjoyable hotel. A wide variety of languages are spoken buy the staff, making it easy to get assistance and directions. Good variety on the breakfast buffet. Walking distance to all amenities and restaurants.

    • Hotel- cmanager, Owner at Park Inn by Radisson Leuven, responded to this review 2022-11-16

    • Dear Denise, Thank you very much for your kind review. Thank you for commenting on our prices; we are very glad that you were satisfied in this regard. We are also pleased to hear that you appreciated our team's service. This motivates us to continue upholding the high standards we set for ourselves. We look forward to welcoming you back on a future occasion. Best wishes, Chloé, Operations Manager

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