Park Inn by Radisson Kigali - TripAdvisor traveler rating

tripadvisor rating 4.5 433 reviews
Ranked #3 of 168 hotels in Kigali
Travelers Choice Travelers Choice

Traveler rating

Excellent
302
Very Good
105
Average
15
Poor
7
Terrible
4

Type of traveler

Business
315
Couples
24
Solo travel
31
Family
13
Friends getaway
25

Rating summary

Location
4.5
Sleep Quality
4.5
Rooms
4.5
Service
4.5
Value
4.5
Cleanliness
4.5

Travelers’ tips to help you choose the right room

  • It's pleasure analysis of the reviews shared and do research in order to stay where you feel comfortable and splendid memorable likewise (tades s)
    5.0
    2023-09-14
  • Keep your ways of providing great services. By now you're at excellent level of Hospitality (Faustin K)
    5.0
    2023-09-07
  • If you aren’t having the buffet, expect meals to be drawn out - that is not at all a criticism, it is the pace experienced everywhere. (DayTrip58638)
    5.0
    2023-06-06
  • If something is not working i guess there's an office she can call the employee and have a briefing. (Agaba G)
    1.0
    2023-05-31
  • Every thing is good (mehmet ali o)
    5.0
    2023-05-17

Traveler reviews

  • "Very good experience "

  • tripadvisor rating 5.0
    • Reviewed: 2023-11-27
    • Trip type:

  • I enjoyed my stay the staffs were very good. The food is good and the room service is great. Thanks to Mr. Gerald he was really nice and welcoming. I will definitely come back again to stay at the hotel.

    • Park Inn by Radisson Kigali , Marketing at Park Inn by Radisson Kigali, responded to this review 2023-11-29

    • Dear Omotoshop Thank you for taking the time to share your feedback from your visit to Park Inn by Radisson Kigali. We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Park Inn by Radisson Kigali, I look forward to welcoming you back. Sincerely, Prayer Gakunde Park Inn by Radisson Kigali

  • "Excellent stay at parkinn hotel"

  • tripadvisor rating 5.0
    • Reviewed: 2023-11-27
    • Trip type:

  • A wander full stay at parkinn the reception was helpful thank mr Gerald for your good service the food was nice transportation was well organized thanks to everyone I ll definitely recommend parkinn hotel to everyone visit parkinn

    • Park Inn by Radisson Kigali , Marketing at Park Inn by Radisson Kigali, responded to this review 2023-11-29

    • Dear Sekasamba I Thank you for taking the time to share your feedback from your visit to Park Inn by Radisson Kigali. We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Park Inn by Radisson Kigali, I look forward to welcoming you back. Sincerely, Prayer Gakunde Park Inn by Radisson Kigali

  • "The service was great from the reception, room and restaurant "

  • tripadvisor rating 5.0
    • Reviewed: 2023-11-25
    • Trip type:

  • I have a great experience overall. The reception was welcoming, the room service was exceptional and the variety of food in the restaurant was fantastic. I would recommend Park Inn by Radisson to other people. Thanks Gerald

    • Park Inn by Radisson Kigali , Marketing at Park Inn by Radisson Kigali, responded to this review 2023-11-27

    • Dear Peter P We are truly grateful for your wonderful feedback and delighted to hear that your stay exceeded your expectations. We appreciate your loyalty and look forward to welcoming you back on your next visit. Your kind words are a great encouragement for us. Warm Regards, Hotel Management Park Inn by Radisson Kigali

  • "My awesome Experience at Park Inn by Radisson kigali"

  • tripadvisor rating 5.0
    • Reviewed: 2023-11-13
    • Trip type:

  • Let me start with the warm reception from the hotel staff especially the front desk especially(sorry I'm mentioning names) Nedege(with the warmest, cutest smile ever), Gerald, Carine, Grace to mention a few. To be honest, everyone on the front desk is exceptionally warm. The kitchen and the restaurant staff are also great awesome folks. From the two Joyces to the Catherine, Giorgio, Jacqueline. It gives such great feeling to see everyone at the hotel with a very infectious smile. The major snag I noticed is the absence of an ATM machine, which made it pretty difficult accessing cash with respect to money exchange especially. And maybe more treadmills to the gym equipments.

    • 4.0
      Value
    • 5.0
      Location
    • 4.0
      Service
    • Park Inn by Radisson Kigali , Marketing at Park Inn by Radisson Kigali, responded to this review 2023-11-14

    • Dear Folabi O Thank you for taking the time to share your feedback from your visit to Park Inn by Radisson Kigali. We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Park Inn by Radisson Kigali, I look forward to welcoming you back. Sincerely, Park Inn by Radisson Kigali

  • "Great place to stay with knowledgeable and supportive staff"

  • tripadvisor rating 5.0
    • Reviewed: 2023-11-13
    • Trip type:

  • My husband and I spent 2 nights here. We had phone issues and the staff went out of their way to get our phones charged for us. Kudos to Botis, Frank, Axel, Corine and Gatete. They were all so helpful and wonderful. Lionel at the desk in the afternoon was also a great help to us at check in and check out.

    • 4.0
      Value
    • 5.0
      Location
    • 5.0
      Service
    • Park Inn by Radisson Kigali , Marketing at Park Inn by Radisson Kigali, responded to this review 2023-11-14

    • Dear ColleencZ3252YV Thank you for taking the time to share your feedback from your visit to Park Inn by Radisson Kigali. We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Park Inn by Radisson Kigali, I look forward to welcoming you back. Sincerely, Park Inn by Radisson Kigali

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