Park Inn by Radisson Kigali - TripAdvisor traveler rating

tripadvisor rating 4.5 392 reviews
Ranked #4 of 160 hotels in Kigali
"Travelers Choice 2023" Travelers Choice 2023

Traveler rating

Excellent
268
Very Good
98
Average
15
Poor
7
Terrible
4

Type of traveler

Business
286
Couples
22
Solo travel
27
Family
12
Friends getaway
22

Rating summary

Location
4.5
Sleep Quality
4.5
Rooms
4.5
Service
4.5
Value
4.5
Cleanliness
4.5

Travelers’ tips to help you choose the right room

  • If something is not working i guess there's an office she can call the employee and have a briefing. (Agaba G)
    1.0
    2023-05-31
  • Every thing is good (mehmet ali o)
    5.0
    2023-05-17
  • Great hotel to stay in, very spacious rooms, great food and beverage and staff are always smiling and ready to help (malesale21)
    5.0
    2023-05-06
  • It’s nice when you go with a friend or family, so as to enjoy all the activities , it’s more fun especially when you are staying for long.. (MÄCKENZIE M)
    4.0
    2023-05-02
  • Walk to a number of restaurants in the the same area (mugambi s)
    4.0
    2023-04-27

Traveler reviews

  • "High standard"

  • tripadvisor rating 5.0
    • Reviewed: 2023-05-30
    • Trip type: Solo travel

  • The hotel is modern and convenient. Price is a bit high, but you get a good hotel, friendly staff and was woth the price. Early check-in and late check out was possible online for USD 15 each. Did also eat some snacks in the restaurant, that were solid. Breakfast is worth it (quality and selection).

    • 5.0
      Rooms
    • 4.0
      Value
    • 4.0
      Sleep Quality
    • 4.0
      Location
    • 5.0
      Cleanliness
    • 5.0
      Service
    • Park Inn by Radisson Kigali , Marketing at Park Inn by Radisson Kigali, responded to this review 2023-05-31

    • Dear chrigo0 Thank you for taking the time to share your feedback from your visit to Park Inn by Radisson Kigali. We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Park Inn by Radisson Kigali, I look forward to welcoming you back. Sincerely, Park Inn by Radisson Kigali

  • "Felt like home"

  • tripadvisor rating 5.0
    • Reviewed: 2023-05-28
    • Trip type: Business

  • Diodonne, Sandrine, Jackie & Blaise were all wonderful. They made the stay feel more like staying with family than in a hotel. They recognized us throughout our trip and remembered our preferences. The entire staff was kind and accommodating, as was the whole of Rwanda. Will definitely be back. 💙💛💚

    • Park Inn by Radisson Kigali , Marketing at Park Inn by Radisson Kigali, responded to this review 2023-05-30

    • Dear bnix75 Thank you for taking the time to share your feedback from your visit to Park Inn by Radisson Kigali. We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Park Inn by Radisson Kigali, I look forward to welcoming you back. Sincerely, Park Inn by Radisson Kigali

  • "Best hotel in Kigali"

  • tripadvisor rating 5.0
    • Reviewed: 2023-05-17
    • Trip type: Business

  • Hotel is very cozy and comfortable, Great hotel, great service and very friendly staff especially servicing the dining area and reception. All staff is very kind and helpful. As guest you feel very important for them. Sweet room is amazing. Very clean rooms and highly automated equipment. Highly recommended hotel for business or vacation. The Hotel's view is very beautiful. Thank you every thing.

    • Park Inn by Radisson Kigali , Marketing at Park Inn by Radisson Kigali, responded to this review 2023-05-24

    • Dear mehmet ali o Thank you for taking the time to share your feedback from your visit to Park Inn by Radisson Kigali. We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Park Inn by Radisson Kigali, I look forward to welcoming you back. Sincerely, Park Inn by Radisson Kigali

  • "Fantastic Weekend Getaway at Park Inn by Radisson Kigali!"

  • tripadvisor rating 5.0
    • Reviewed: 2023-05-16
    • Trip type:

  • My wife and I had an absolutely fantastic weekend getaway at Park Inn by Radisson Kigali. Our stay was delightful, and we can't wait to share our amazing experience. Accommodation: The room we stayed in was perfect for our needs. It actually exceeded our expectations, thanks to the hotel management for upgrading us to a very spacious suite. It was clean, cozy, and well-maintained. The comfortable bed ensured a good night's sleep, and the room had all the amenities we required for a relaxing stay. We appreciated the attention to detail and the warm ambiance of our room. Hospitality: The staff at Park Inn by Radisson Kigali were friendly and welcoming from the moment we arrived. They provided excellent service, always ready to assist us with any questions or requests we had. We felt valued as guests and appreciated their attentive and helpful nature. Dining: The dining experience exceeded our expectations. The hotel's restaurant served delicious meals that satisfied our taste buds. The breakfast spread was impressive, offering a variety of options to suit different preferences. The attentive staff made sure we had a pleasant dining experience, and the overall quality of the food was exceptional. Amenities: The hotel offered great amenities that added to the enjoyment of our weekend stay. We took advantage of the fitness center, which had modern equipment and allowed us to maintain our exercise routine. The swimming pool was a refreshing spot to relax and cool off. We also indulged in the sauna and enjoyed a rejuvenating massage at the hotel's spa, which added an extra touch of luxury and relaxation to our stay. Additionally, the reliable Wi-Fi kept us connected throughout our time at the hotel, allowing us to stay connected and share our wonderful experiences with friends and family. Overall Experience: Our weekend stay at Park Inn by Radisson Kigali was truly exceptional. The hotel provided us with a comfortable and enjoyable experience from start to finish. We were impressed by the level of service, the quality of the accommodation, and the convenient location. It was the perfect choice for a memorable weekend getaway. We extend our heartfelt thanks to the staff at Park Inn by Radisson Kigali for their exceptional hospitality. We highly recommend this hotel to anyone looking for a pleasant and convenient stay in Kigali. We can't wait to return for another visit in the future!

    • 5.0
      Value
    • 5.0
      Location
    • 5.0
      Service
    • Park Inn by Radisson Kigali , Marketing at Park Inn by Radisson Kigali, responded to this review 2023-05-17

    • Dear 833jeandedieus Thank you for taking the time to share your remarkable experience at Park Inn by Radisson Kigali. We are thrilled to hear that you and your wife had an extraordinary weekend getaway with us. Your feedback is truly valuable to us. From the moment you arrived, our friendly and welcoming staff aimed to provide exceptional service. It warms our hearts to know that you felt valued as guests and that our team was always ready to assist you with any questions or requests. We are delighted that the room exceeded your expectations and that the upgrade to a spacious suite added an extra touch of comfort to your stay. Our dedicated housekeeping team takes great pride in maintaining clean and cozy accommodations, and we are glad that you appreciated the attention to detail and the warm ambiance. The dining experience is an integral part of our guests' satisfaction, and we are thrilled to know that we exceeded your expectations. It brings us joy to hear that our restaurant served delicious meals that satisfied your taste buds. We will pass on your compliments to our culinary team, who will be thrilled to know that their efforts were appreciated. We are pleased that our amenities, including the fitness center, swimming pool, sauna, and spa, enhanced your weekend getaway. Providing a rejuvenating and relaxing experience is a top priority for us, and we are delighted that you were able to take full advantage of these facilities. Finally, we would like to express our sincere gratitude for your recommendation. Knowing that you had an exceptional overall experience and that you highly recommend our hotel means the world to us. We can't wait to welcome you back in the future for another memorable stay. Warmest regards, Park Inn by Radisson Kigali

  • "WiFi, Gym Casino and Sauna"

  • tripadvisor rating 5.0
    • Reviewed: 2023-05-12
    • Trip type:

  • The services are excellent. The staff operate with much professionalism. There is much effectiveness in terms of service delivery by staff. The gym, Sauna and massage are excellent. The hotel is in a nice serene Their accomodations are very clean, comfy pillows and mattress. WiFi facility is excellent

    • Park Inn by Radisson Kigali , Marketing at Park Inn by Radisson Kigali, responded to this review 2023-05-15

    • Dear nelsonnW2013KY Thank you for taking the time to share your feedback from your visit to Park Inn by Radisson Kigali. We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Park Inn by Radisson Kigali, I look forward to welcoming you back. Sincerely, Park Inn by Radisson Kigali

See all reviews at TripAdvisor

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.

© 2014 TripAdvisor LLC