Everything in one place, ready when you need it
This is where you will find the documents that help you plan, whether you are booking a room for the night before a flight or organizing a meeting for a group.
If you are arranging an event with us, it is worth downloading what you need before you get in touch, so our team can move things along quickly when you do. You can share the same documents with colleagues and guests.
Meetings and events information
Plan successful meetings, conferences, and special events with detailed venue brochures and floor plans. Explore event spaces, capacities, layouts, and available services to support your event needs.
Hotel policies
Participation in a dispute settlement procedure is explicitly excluded: https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.show&lng=EN
General deals and offers terms and conditons
Find more information about our booking terms and conditions. Individual hotel deals are subject to their own terms and conditions, which can be found in the rate details and on the individual deal's page.