Park Inn by Radisson Clark - TripAdvisor traveler rating

tripadvisor rating 4.5 1210 reviews
Ranked #5 of 18 hotels in Clark Freeport Zone
Travelers Choice Travelers Choice

Traveler rating

Excellent
717
Very Good
370
Average
69
Poor
36
Terrible
18

Type of traveler

Business
596
Couples
101
Solo travel
43
Family
256
Friends getaway
53

Rating summary

Location
4.5
Sleep Quality
4.5
Rooms
4.5
Service
4.5
Value
4.5
Cleanliness
4.5

Travelers’ tips to help you choose the right room

  • beside SMX Convention center and mall. 24 hour-bar and lobby restaurant. (ecmmaddatu)
    5.0
    2023-08-28
  • Expect a full parking in the hotel premises, don’t expect too much in their choices of fruits served in their buffet breakfast. (Marlon R)
    4.0
    2023-08-15
  • The light switches in the room were confusing. (mikek295)
    4.0
    2023-08-13
  • Because it’s part of the SM complex, there is abundant parking, eating and other facilities. (Timallalone)
    5.0
    2023-06-27
  • Request a refund of the deposit as soon as you check out. (vellied)
    5.0
    2023-06-03

Traveler reviews

  • "Knack Global Stay"

  • tripadvisor rating 5.0
    • Reviewed: 2023-09-15
    • Trip type: Business
  • excellent feels like home. Would love to recommend this to all of our friends. Such a wonderful experience. All staff are very nice and accommodating except for the bond paper is limited to 10pcs in excess you will be charge as per the male lobby at night dated Sept 14

    • 5.0
      Rooms
    • 5.0
      Value
    • 5.0
      Sleep Quality
    • 5.0
      Location
    • 5.0
      Cleanliness
    • 5.0
      Service
    • Park Inn Clark, General Manager at Park Inn by Radisson Clark, responded to this review 2023-09-18
    • Dear rommellambino, Thank you for sharing your feedback from your recent visit to Park Inn by Radisson Clark. We are delighted to hear that our team was able to demonstrate our Yes I can! service. We appreciate your comments and we hope to be of service to you again soon.

  • "Allen and Edward and Kevin best Housekeeping crew"

  • tripadvisor rating 5.0
    • Reviewed: 2023-09-15
    • Trip type:
  • The stay is wonderful. The staff is friendly and attentive. Loved the service from the housekeeping staff (Allen and Edward and Kevin) I was welcomed with beautiful towel creations almost every day. They made our stay extra special.The room was impeccable. The breakfast buffet was amazing along with the service. Thank you

    • 5.0
      Value
    • 5.0
      Location
    • 5.0
      Service
    • Park Inn Clark, General Manager at Park Inn by Radisson Clark, responded to this review 2023-09-18
    • Dear LightPacker721607, Thanks a million for staying with us. We are delighted to hear that our team was able to demonstrate our Yes I can! service especially by Allen, Edward, and Kevin. Your candid feedback motivates us to deliver our promise of a “feel good” stay with Park Inn by Radisson. We are also delighted to hear that had a great time during breakfast, especially with the service of our F&B team. We thank you for your business and we hope to see you again when your travels bring you back to the area!

  • "Park Inn Raddisson Clark: Great hotel"

  • tripadvisor rating 5.0
    • Reviewed: 2023-09-12
    • Trip type: Business
  • It is a great hotel for business and leisure. It is clean with great scent, modern, and chic. Rooms though are small and dark which is ok for sleeping, however not when you are preparing before going to seminars.

    • 4.0
      Rooms
    • 4.0
      Value
    • 5.0
      Sleep Quality
    • 5.0
      Location
    • 5.0
      Cleanliness
    • 5.0
      Service
    • Park Inn Clark, General Manager at Park Inn by Radisson Clark, responded to this review 2023-09-18
    • Dear gboquiren, Thank you for sharing your positive feedback about Park Inn Radisson Clark! We're delighted to hear that you found our hotel to be a great choice for both business and leisure travelers. Your compliments on the cleanliness, modern decor, and pleasant ambiance are greatly appreciated. We understand your concern about the room size and lighting, we encourage you to book our Superior Room which has a spacious, fresh, and modern design on your next visit.

  • "Superb stay"

  • tripadvisor rating 5.0
    • Reviewed: 2023-08-28
    • Trip type:
  • Superb service! My family (party of 16) came from a very disappointing stay from another resort. We had to cut our stay short because everything was just awful! I called the hotel to secure our accommodations directly c/o Vienna. I was very impressed. Upon arrival, our rooms were ready and our last minute requests for adjoining rooms were also accommodated. Special appreciation to Ms Kristine and Mr. Bon for the warm and sincere service during check in. The service at Hues lobby lounge was also remarkable. Bartender Denmer suggested we try the Mojito because it's the crowd favorite and he takes pride over it. The drinks (Mojito, Amaretto sour, Cosmopolitan) did not disappoint. Denmer and Robe made sure our party were served well. The beds were comfortable and clean. Housekeeping also were attentive to calls. Breakfast was good and filling. Everyone in my family were satisfied. Ms Jessica was able to get us seated in 1 area. The pool was a good size for the kids to bond. It was not crowded and towels were replenished frequently. Ms Rachel made sure we get to check out with ease. We have stayed in 5 star hotels but this property beat it with their excellent service and hospitality. Thank you team Park Inn Radisson! Our stay is unforgettable.

    • 5.0
      Value
    • 5.0
      Location
    • 5.0
      Service
    • Park Inn Clark, General Manager at Park Inn by Radisson Clark, responded to this review 2023-09-06
    • Dear ecmmaddatu Thanks a million for staying with us. We are delighted to hear that our team was able to demonstrate our Yes I can! service and we were able to turn around your family's disappointing experience from another resort and make your stay truly memorable. Your kind words and compliments are the greatest rewards for our team, especially to Bien, Kristine, Bon, Denmer, and Jessie. We are truly humbled by your feedback. We hope to have the pleasure of welcoming your family back for another unforgettable stay in the future.

  • "Wonderful stay as always!"

  • tripadvisor rating 5.0
    • Reviewed: 2023-08-23
    • Trip type: Business
  • Amazing staff at Park Inn and Radisson as always! Had a wonderful stay thanks to everyone, special mention to sir James who helped me out with my packages. Small acts of kindness always goes a long way and everyone at Park Inn Clark were always the kindest and the most genuine people I have encountered in all of the hotels I’ve stayed in around the globe. Great hotel, great location, and most importantly great staff.

    • 5.0
      Rooms
    • 5.0
      Value
    • 5.0
      Sleep Quality
    • 5.0
      Location
    • 5.0
      Cleanliness
    • 5.0
      Service
    • Park Inn Clark, General Manager at Park Inn by Radisson Clark, responded to this review 2023-09-06
    • Dear Candice Thanks a million for staying with us. We are delighted to hear that our team was able to demonstrate our Yes I can! service especially by James. Your candid feedback motivates us to deliver our promise of a “feel good” stay with Park Inn by Radisson. We greatly appreciate receiving feedback, Your kind words are truly heartwarming, and we thank you wholeheartedly for taking the time to do so. We thank you for your business and we hope to see you again when your travels bring you back to the area!

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