TripAdvisor traveler rating

tripadvisor rating 4.5 2262 reviews
Ranked #70 of 419 hotels in Amsterdam
"Travelers Choice 2022" Travelers Choice 2022

Traveler rating

Excellent
1490
Very Good
500
Average
149
Poor
68
Terrible
55

Type of traveler

Business
291
Couples
1134
Solo travel
103
Family
276
Friends getaway
251

Rating summary

Location
5.0
Sleep Quality
4.5
Rooms
4.5
Service
4.5
Value
4.0
Cleanliness
4.5

Travelers’ tips to help you choose the right room

  • Great for transport as the hotel is opposite the Central Station , plus trams and also canal boats for tours . (janmE5566HR)
    5.0
    2023-03-24
  • Ideal for railway station (usual method of transport from Schipol airport (l s m)
    5.0
    2023-03-20
  • Close to all activities and central station (faranakhaghighi)
    5.0
    2023-03-06
  • Skip the costly bar and restaurant. Literally hundreds of bars and restaurants less than 5 minutes away (Paul H)
    5.0
    2023-01-16
  • Book places to eat or be prepared to wait in a queue! - Double check before crossing any road or bike lane! Try restaurants out of centre! (Ali-bouy)
    4.0
    2023-01-01

Traveler reviews

  • "Very recommended for first time Amsterdam visit."

  • tripadvisor rating 5.0
    • Reviewed: 2023-03-28
    • Trip type:
  • Everything was perfect, location, staff, amenities and breakfast! The hotel staff makes you feel like home and were always in a good mood. The morning breakfast upgrade is a must to save you money else where and time on deciding where to go every morning. Gym/pool are a nice way to relax from the busy streets, and the rooms were overall really quiet. When I come back in the future, this is the hotel I’m coming to.

    • 5.0
      Value
    • 5.0
      Location
    • 5.0
      Service
    • CustomerService PPHE, Owner at art'otel Amsterdam, responded to this review 2023-03-30
    • Dear Venture15085379051, thank you for choosing our hotel and taking the time to share your positive experience. We are excited that you enjoyed your time with us. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. We hope to see you again soon. Kind Regards, Marylin

  • "Lovely hotel , great location !"

  • tripadvisor rating 5.0
    • Reviewed: 2023-03-24
    • Trip type: Couples
  • We really enjoyed our stay here . It’s opposite the Central Station so it was very easy to get to from the airport . Trams are also near the station , as well as canal boats for sightseeing /tours . Easy walking distance to cafes , restaurants and shops . Staff at the hotel were all so friendly and helpful - a credit to the hotel . The room had a big king size bed with excellent quality bedding - it was extremely comfortable. Very quiet too . Bathroom was spacious - lots of room for your toiletries. We had one breakfast here , which was excellent- plenty of choice and hot items were nicely cooked . We used the Whats App facility as well with a few queries and this worked well and they responded quickly . All in all a lovely stay , and would recommend this hotel .

    • CustomerService PPHE, Owner at art'otel Amsterdam, responded to this review 2023-03-26
    • Dear janmE5566HR, thank you for your review. We are excited to see you loved your stay with us. We look forward to seeing you again. Kind Regards, art'otel Amsterdam

  • "Excellent hotel."

  • tripadvisor rating 5.0
    • Reviewed: 2023-03-20
    • Trip type: Friends getaway
  • Really friendly hotel only 4 minutes walk from the main railway station. Has a small gallery and lots of art scattered across hotel which makes it unique. Rooms are small but compact and had all the usual amenities. Beds are really large and v comfy firm mattresses Concierge is helpful as friendly as are all the staff. The breakfast manager and staff also very accommodating. Nothing seems too much trouble. My second visit here and I’ll definitely stay here next time I visit.

    • CustomerService PPHE, Owner at art'otel Amsterdam, responded to this review 2023-03-22
    • Dear l s m, thank you for choosing our hotel and taking the time to share your positive experience. We are excited that you enjoyed your time with us. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. We cannot wait to welcome you back! Kind Regards, Olga

  • "Excellent hotel."

  • tripadvisor rating 5.0
    • Reviewed: 2023-03-20
    • Trip type:
  • Fantastic location and a lovely hotel. Close to station. Friendly and cool staff. Bedrooms are clean and modern. Great bathrooms and very comfy beds. The breakfast team were especially cheerful, helpful and kind.

    • 4.0
      Value
    • 5.0
      Location
    • 5.0
      Service
    • CustomerService PPHE, Owner at art'otel Amsterdam, responded to this review 2023-03-22
    • Thank you for your great feedback L7399CAjaneg! It is great to hear you loved your stay with us as well as the service our staff has provided. Delivering outstanding customer service is a top priority to us, so we're glad you were very happy with the service. We hope we can welcome you again and truly impress you next time. Kind regards Olga

  • "Top Notch"

  • tripadvisor rating 5.0
    • Reviewed: 2023-03-19
    • Trip type:
  • Top notch everything! The hotel is full of amazing features, the wow factor! The staff are so friendly and attentive and the breakfast is the best! Absolutely nothing negative to say about my stay at this trendy hotel.

    • CustomerService PPHE, Owner at art'otel Amsterdam, responded to this review 2023-03-20
    • Dear Rhovid, thank you for taking the time to share your feedback from your visit to Art'Otel Amsterdam. We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at art'otel Amsterdam, I look forward to welcoming you back. Best regards, Marylin

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