More than just a hotel
Check-in3:00pmCheck-out12:00pm
art'otel Amsterdam - TripAdvisor traveler rating
(2415 reviews) Ranked #75 of 430 hotels in Amsterdam
Rating summary
- Location
- Sleep Quality
- Rooms
- Service
- Value
- Cleanliness
Room tips
Rent a bicycle and experience Amsterdam like a local.(9travelbug1947)
Eat dinner in the restaurant and drop down to the basement for the art gallery.(iain1500)
Stay away from room 2002, right by the elevators(Feona123)
When I think of "great service" in Europe, the Netherlands (and particularly Amsterdam) don't jump to mind. But the staff here is remarkable(swop)
If you want to try the restaurant, reserve. The bartender Paul was an interesting guy.(dkberman)
Traveler reviews
"Central and quirky hotel"
2025-11-17
Can’t beat the location for a start. I loved the breakfasts, the room size, great shower, and super comfy beds and pillows. It’s a fun and quirky hotel, with young vibrant staff. If i were to nitpick it would be that at check-in they give you an option for your room to be cleaned. I opted for NO CLEANING, yet when i returned they had cleaned my room. I left all my stuff out and would’ve preferred them to agree to their agreement of no cleaning. Otherwise all great!
"Fabulous stay, friendliest hotel staff, excellent location"
2025-10-16
We've just returned from a long weekend break at this hotel and whilst I rarely leave reviews, we felt it important to praise this little gem. What a find! Fabulous location, opposite the station and close to EVERYTHING. The front desk staff and especially concierge were the friendliest and most helpful I've ever come across and we've travelled a lot. Nothing was too much trouble, concierge personally escorted us to the spa area because it's a little tricky to find. We would have been fine but such a nice touch. Recommendations for restaurants or places to visit were fab and again all done with such enthusiasm that felt genuine and friendly rather than forced or just to tick a customer service box. We'd stay here again in a heartbeat.
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PPHE Customer Service Centre, Owner at art'otel Amsterdam, responded to this review
Hi Michelle, thank you so much for your wonderful feedback! We're thrilled you had such an enjoyable stay with us at art'otel Amsterdam. It's fantastic to hear that our team made your experience memorable with their friendly service and local recommendations. We can't wait to welcome you back for another amazing visit soon! Best wishes from Phoebe.
"Outstanding hotel in the center of Amsterdam"
2025-10-14
The location is excellent — right in front of the central station. The staff were amazing, very friendly and helpful. The room was beautiful — brand new, clean, spacious, with a comfortable bed and an excellent view. We really enjoyed our stay. The interior design, based on the specific art concept “Course of Life”, was also very interesting.
- Rooms
- Value
- Sleep Quality
- Location
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CustomerService PPHE, Owner at art'otel Amsterdam, responded to this review
Dear Beka, thank you for your review. We are delighted that you loved your stay with us, and hope to welcome you back soon for another pleasant experience. Kind Regards, Irene
"Amazing Hotel! Great central location to the action of Amsterdam, right across from the train station."
2025-09-22
Don’t hesitate to book this hotel. Great staff who go over and above to make your stay a great one! Clean, well taken care of. We enjoyed our prepaid breakfasts.
- Rooms
- Value
- Sleep Quality
- Location
- Cleanliness
- Service
PPHE Customer Service Centre, Owner at art'otel Amsterdam, responded to this review
Hi LessardK, thank you so much for your wonderful feedback! We're thrilled to hear that you enjoyed our central location and found our staff helpful and attentive during your stay. It's fantastic that you loved your breakfasts as well! We appreciate your kind words and hope to welcome you back soon for another amazing visit. Best wishes, Aisha.
"An excellent choice"
2025-09-17
Let me sum up our experience - we would love to stay here again. The rooms are delightful and excitingly decorated. The lighting and decor are wonderful. Everything works. They even have a closet. The toilet is separate to the rest of the bathroom. The breakfast is outstanding and fresh. The staff are warm and welcoming. The location is excellent. It is a 3 minute walk from the train station. We did the walk with all our luggage and we don’t travel light. Thank you. This hotel is a wow recommendation