TripAdvisor-Bewertung durch Reisende

248 Bewertungen
Nr. 70 von 158 Hotels im Jahre Stockholm

Typ Reisender

Hervorragend
86
Sehr gut
93
Durchschnittlich
37
Schlecht
21
Grauenhaft
11

Bewertung durch Reisende

Geschäfts-
reisende
46
Paare
75
Alleinreisende
15
Familie
69
Reisen mit Freunden
21

Bewertungsübersicht

Lage
4.5
Schlafqualität
4.0
Zimmer
4.0
Service
4.0
Preis-Leistungs-Verhältnis
4.0
Sauberkeit
4.5

Tipps von Reisenden helfen Ihnen bei der Zimmerauswahl

  • Wir hatten Zimmer 383 im 3. Stock - waren sehr zufrieden - leise, kein Straßenlärm (puddelchen66)
    5.0
    2019-07-21

Die aktuellsten Bewertungen von Reisenden

  • "Great Staff, Great location"

    • Bewertet: 2019-07-14
    • Reisetyp: Paare
  • This hotel is very conveniently right across from the train station and is clean and lovely. Our room was very comfortable with a nice view and we enjoyed the great breakfast buffet. A special thank you to Kim Rodriguez at the front desk who helped us on several occasions with a smile and patience.

    • tripadvisor-rating
      Schlafqualität
    • tripadvisor-rating
      Sauberkeit
    • tripadvisor-rating
      Service
    • Royal Viking H, Front Desk von Radisson Blu Royal Viking Hotel, Stockholm, hat diese Bewertung kommentiert 2019-08-20
    • Dear Nancy K, Thank you for taking your time to review Radisson Blu Royal Viking Hotel in Stockholm . We take great pride in our "Yes I Can!" culture and this kind of feedback gives us even more confident to "keep up the good work". We are extremely delighted to read that you enjoyed your stay with us. We look forward to your next stay. Warm welcome Back ! Kind regards, Yuria, Front Office

  • "Great location, poor service"

    • Bewertet: 2019-06-11
    • Reisetyp: Reisen mit Freunden
  • As a rather pricey 4-star hotel, my expectations were high before staying at Radisson Blue Royal Viking. However, even at check-in me and my friends were disappointed at the not so great service. Having booked 3 rooms, the receptionist struggled with checking us in, since our friend who hade made the bookings unfortunately could not come along as planned. We had to explain this repeatedly to the receptionist. Furthermore, we were surprised to learn that breakfast was not included in the pre-paid amound - again, since this is a rather pricey hotel. We learned that not including breakfast in the rates was something new, and even though our bookings were made several months before this, we still had to pay extra for breakfast. During breakfast, we were thrilled to see menus with freshly made omelets, however, there was no staff around to take orders - only one of our party of five was fortunate enough to stumble upon a staff member to take her order. When checking out, I was asked to pay for breakfast, and had to explain that this was already taken care of at check-in. The receptionist was very insisting, and claimed that breakfast was not paid for. A supervisor had to be called, and he could confirm that the amount was paid the day before. All in all, while the location is great and super central, I was rather disappointed with the overall service provided during this stay.

    • tripadvisor-rating
      Zimmer
    • tripadvisor-rating
      Preis-Leistungs-Verhältnis
    • tripadvisor-rating
      Service
    • RadissonHotelGroup, Customer care von Radisson Blu Royal Viking Hotel, Stockholm, hat diese Bewertung kommentiert 2019-06-17
    • Dear hamarev, thank you for taking the time to write your review. We regret to hear that the staff service provided was not to your standards. We are always working to improve our guests experience and we look forward to another opportunity to exceed your expectations.

Alle Bewertungen auf TripAdvisor anzeigen

Diese Bewertungen stellen die subjektive Meinung einzelner Reisender dar und nicht die von TripAdvisor LLC oder den Partnern.

© 2014 TripAdvisor LLC