Radisson RED Hotel London Heathrow - Vurdering fra reisende fra TripAdvisor

tripadvisor rating 3.5 639 vurderinger
Rangert som nummer 1 av 14 hoteller i West Drayton

Vurdering fra reisende

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Type reisende

Solo travel
Friends getaway


Sleep Quality

Reisetips som kan hjelpe deg med å velge rett rom

  • The pool was cold with a hose delivering cold water into it! (PhilipLeic)
  • Rear door from car park via conference centre (j0hnhill)
  • stay somewhere else. (Bontgoch)
  • There is a great lounge on the top floor open to some room types. A little oasis to get on with work or enjoy the complementary happy hour. (ThreeWhoTravel)
  • Don't stay here (MFOS)

Vurderinger fra reisende

  • "Hjelpe et medmenneske i nød?"

  • tripadvisor rating 1.0
    • Vurdert: 2022-08-05
    • Turtype: Familie
  • Jeg kom frustrert inn i resepsjonen og fortalte at jeg nettopp hadde glemt sekken min med mobiltelefon, pass, og annet viktig utstyr på London Euston stasjon. Jeg lurte på om de kunne hjelpe meg å ringe dit, men de sa bare "Beklager, det er dessverre ikke vår jobb". Det endte opp med tre ekstra/unødvendige taxi-turer til 250 pund.

    • 4.0
    • 1.0
    • 4.0
    • 4.0
    • Ian Dick, Other på Radisson RED London Heathrow, svarte på denne anmeldelsen 2022-08-14
    • Dear satre2022, I would like to thank you for your review, please accept my sincere apologies for the issues you had experienced with the poor response for your request of our help. I do hope that you managed to retrieve your items. I would like to assure you that I will investigate your comments with my team. I would be delighted to speak with you about your stay if you have time, my number is 0208 7596611 I do hope that we can welcome you back to the hotel very soon for a better experience. Kind regards Ian Dick Director of Operations

  • "A very good stay"

  • tripadvisor rating 5.0
    • Vurdert: 2023-12-04
    • Turtype: Par
  • We stayed a night before a flight as we live a long way from the airport so like to drive down and leave the car. We chose the hotel as keeping our keys is important to us. There weren’t any parking spaces near the front but plenty round the back and we walked round the front and was met by a lovely check in lady who assigned our room immediately and showed us where to go. The standard room is small but it’s fine for the one night we need. Has a bath and shower, kettle and coffee/tea, 2 free bottles of water and a fridge. The safe was showing low battery so we didn’t dare use it! The view was on a rooftop and other room windows but we weren’t here to look out of the window. The bar is standard airport bar prices - £7 a pint, £11-£14 for a cocktail, £11 for a glass of wine. All the drinks we tried were great. We chose to eat in the bar and the food was really good. Again, usual pricing - £20 for a burger and chips etc. there is a pub over the road but you need to book early as by the time we looked it was booked up. The hotel is cash free so you need to pay by card. The bed was comfy and we had a great night sleep. There’s a machine in the lobby where you can arrange shared rides or taxis for the journey to the airport. We booked shared ride which was £14.99 for 2 people. We used the pool/sauna. Despite the hotel being cash free they require you to have £1 for a locker. We didn’t have one and no one could change a note for us but the kind lady on reception gave us £1 and said to donate to charity instead of bringing it back which I thought was a nice touch. We travel to LHR a few times a year and will definitely come here again.

  • "Excellent stay"

  • tripadvisor rating 5.0
    • Vurdert: 2023-11-24
    • Turtype:
  • All staff very friendly and helpful. We were made very welcome . The rooms very clean and spacious, the evening menu small but had good choices, the pizza and fish and chips very tasty. Breakfast was excellent. The staff all worked very hard and nothing was too much trouble. I would certainly stay again when I am next in Heathrow and would strongly recommend to family and friends

    • 5.0
    • 5.0
    • 5.0
    • madonna batista, Guest Services / Front Office på Radisson RED London Heathrow, svarte på denne anmeldelsen 2023-11-25
    • Dear Margaret, Thank you for your feedback regarding your stay at Radisson Red Hotel, Heathrow. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch. Best regards, Radisson Red Hotel, Heathrow

  • "Great hotel "

  • tripadvisor rating 5.0
    • Vurdert: 2023-11-18
    • Turtype: Par
  • I've only stayed in 2 Radissons helsinki and Leeds both were really good and amazing breakfasts. So instead of staying premier inn the night before my flight I took a chance on radisson. So glad I did. Staff were really nice. The rooms were quite large. Beds were comfortable. Massive shower. And USB sockets next to the bed. The breakfast as usual was really good. There only downside was the outdoor seating area it really could do with an upgrade. Regardless of this I would stay here again

    • madonna batista, Guest Services / Front Office på Radisson RED London Heathrow, svarte på denne anmeldelsen 2023-11-25
    • Dear Deniz, Thank you for your kind review! We're delighted to hear that you enjoyed your stay at our hotel and that our staff provided excellent service. We're glad you found the rooms comfortable and well-equipped, and that you enjoyed our delicious breakfast. We appreciate your feedback regarding the outdoor seating area and will take it into consideration for future improvements. We look forward to welcoming you back on your next visit! Sincerely, Radisson Hotel, Heathrow

  • "Freshley refurbished and a real step up"

  • tripadvisor rating 5.0
    • Vurdert: 2023-11-17
    • Turtype: Par
  • Stayed here before the refurbishment and change is spectacular. Still the same large rooms with generous bathroom however dated room deviders and wall finished have been replaced with vibrant colours and textures. Bed was super comfortable and amenities top notch. It was particualy nice to see the attention paid to environmental concerns, bottled pumped toiletries, penclels not pens, butter, jam and sauces decanted at breakfast not in single use pots and many more good examples. The bar is comfortable and bar food akin to a good pub. A particular mention to Shaun at reception who after receiving some very unfair criticism and being the victim of quite obnoxious behaviour by the guest ahead of me. Picked him self up and made a real effort to make us feel welcome even though he was clearley upset. (We mentioned this situation to his line manager on the day and understand the matter would be raised with the quest concerned - which in its self was great to see). Overall a top notch stay in a lovley hotell - We will be back.

    • madonna batista, Guest Services / Front Office på Radisson RED London Heathrow, svarte på denne anmeldelsen 2023-11-19
    • Dear Guest, Thank you for the excellent review! We’re thrilled your time with us was amazing! We endeavour to go above and beyond to ensure our guests have a memorable experience. Its not surprising that Shon took such wonderful care of you and made you feel so valued. He is an important team member of our team! We look forward to hosting you again soon for another fantastic experience! Have a beautiful day! Kind regards, Radisson Red Hotel, Heathrow

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