"Xeniya makes you feel real home"

2021-11-24

Stayed at this brand-new hotel during our company’s business trip to Wuxi. Amazed by the facilities and in particular by their staff. The front desk team was very welcoming and friendly, in particular Xeniya, the Guest Relation manager from Russia. She showed me the room and took me on a short tour to our meeting room, very pleasant and agreeable making me feel like home. Hotel was quite busy actually, although just opened a short period ago. The room was spacious with wood floor (which I love), spacious bathroom and very tastefully decorated. Had welcome fruits, and access to the Executive Lounge. The gym and swimming pool is great, try to go early when there is no one. The Pool seems Olympic sized. The organized lunch was all local WuXi specialties, delicious and very stylish presented….quite surprised honestly speaking. Breakfast was great, all you need as an international traveler but the local Jian Bing and Shanghai Dumplings were additional touches. They also offer Starbucks coffee and I was introduced to their home-made own HongKong Milk Tea, very popular amongst the local population. For me, I preferred the bar cocktails…try the Tom Yang Spicy Gin Fizz…pretty cool. Actually, during my entire stay, I met Xeniya several times and she always guided me and helped me around, just like what you get back home in my home country Austria – very personalized attention we are used to but miss in this part of the world. Will be back for another weekend with family – great value for money !