伦敦希思罗丽芮酒店 - 猫途鹰旅客点评

I’d like to take a moment to compliment the patience and efficiency of the reception staff. At the time of check in, it was very busy with an unavoidable queue at both self check in and in-person check in. The staff members were dealing with multiple enquiries at the same time helping every single guest with pure patience, calmness and professionalism. Some guests were less patient however the staff dealt with each guest with equal professionalism. Too quick in the world, people are soon to criticise but we must take the time to compliment good customer service. Thank you very much to all of the staff at Raddison who complete their tasks in a busy climate with utter professionalism.

Really great service from staff during the breakfast special thanks to Murphy for taking care of me.

Excellent, the hotel, room & parking on site was really good, cant fault it. The staff, especially front office management, Mr Mahesh who was very professional, and helpful, when we arrived with a problem of our own error. The issue was resolved quickly. I recommend this hotel, much better than others in the vacinity. Thank you Mahesh.

So we arrived and met Rishabh in the reception, we started the process of checking in where something funny happened when we arrived. So all of us started laughing a lot and joking about what happened, we had the best check in experience ever and all thanks to Rishabh. He should get a big raise and a promotion. He made both of our days and the hotel stay 10/10, we will come back thanks to Rishabh, Kind regards Joakim and Dr. Strange

Diversify menu--and pay attention to small details. Fish & chip I ordered at thebbar was greasy, tasteless, and overpriced!