Yelyzaveta Kipenko,Radisson Hotel & Suites Zurich 的 Guest Services / Front Office,回复了这篇点评
Dear Guest,
Thank you very much for sharing your feedback with us.
We appreciate your honest impressions and are glad to hear that you found our location convenient — that’s certainly something many of our guests value.
We’re sorry to hear, however, that other aspects of your stay did not fully meet your expectations. Your comments regarding the room setting, service variety, breakfast value, and gym facilities have been carefully noted.
Guest feedback like yours is incredibly important to us as it helps us identify areas where we can improve the overall experience.
Please rest assured that we are continuously working to enhance our offerings, and your input will be shared with the relevant departments for further consideration.
Thank you once again for staying with us. We hope to have the opportunity to welcome you back in the future and provide you with a more satisfying experience.
Guest Relations Team
Radisson Hotel & Suites