service manager,Radisson Hotel & Conference Centre Oslo Airport 的 Gjestetjenester/resepsjon,回复了这篇点评
Dear Guest,
Thank you very much for your detailed feedback. We are glad to hear that you appreciated our convenient and comfortable walkway from the airport, the self-service kiosks, the spacious family room, and the wide variety at breakfast.
We sincerely apologize for the long wait and crowded conditions at check-in. Your comments have been shared with our front desk team to help improve staffing and guest flow during busy periods.
Thank you again for your valuable feedback, and we hope to welcome you back for an even smoother experience.
Best regards,
Agate Tolstika
Service Manager