Front Office Radisson Blu Basel,巴塞尔雷迪森布鲁酒店 的 Owner,回复了这篇点评
Dear Frank,
Thank you very much for your kind feedback and for choosing to stay with us again during your business trip.
We are delighted to hear that you enjoyed your stay and appreciated our central location, the cleanliness of the hotel, and the spacious room with the shower. It is also wonderful to know that our reception team was able to make your arrival even more pleasant with an upgrade.
A special thank you as well for your lovely words about Jean. We are very happy to hear that he provided such a warm and enthusiastic start to your mornings. Your message will certainly be shared with him – it will mean a lot.
We also appreciate your constructive suggestion regarding the gym. Feedback like yours is very valuable to us, and we will certainly take it into consideration as we continue to improve our facilities.
We look forward to welcoming you back again soon.
Kind regards,
Gurnam Klair
Radisson Blu Hotel Basel