We reviewed our Loyalty program to offer you a refreshingly simple experience with a three-tier structure. The new program allows you to experience memorable moments from day 1 such as Member Only Rates and discounts on food and beverages. You will also get access As Premium and VIP members, you have access to benefits that are tailor-made to improve your experience. From selecting your Favorite Hotel to a dedicated line to contact our Member Services Team, enjoy exclusive benefits every day. With this new approach, we want to offer you a personalized experience to adapt to your needs.

A new tier structure In our new program, we have reviewed the tier structure for a refreshingly simple experience. Radisson Rewards now has three tiers with benefits starting from day 1. In the new program, we offer a faster way to get to the Premium tier. You will only need 3 stays and 5 nights to enjoy a personalized experience with dedicated benefits in your Favorite Hotel, and you can also choose how you want to be rewarded. More flexibility to redeem your points Your redemptions also evolved: you now have access to more flexibly in redeeming points. Whether it's to book your next stay with us or pay with points in hotel for your stay and on all services, you can use any combination of points and cash to get a free Award Night or discounts. New functionalities to make the most of your points Need more points? Combine your points to access greater rewards. You can now transfer points to and receive points from any member in the program. You can also refer your friends and family in the program to earn more points. Always here to help Get assistance from our exclusive Premium and VIP Contact Centers for any questions regarding your accounts or travel needs. This dedicated toll-free line makes it easy to access one of our Radisson Rewards Member Care Specialists and ensure faster resolutions to your queries.

No, your points balance will not be impacted by the changes. You will have the same amount of points in your account, and will be able to redeem them on a hotel stay with us or one of our partners. Please note that if you haven't used your points in the last 36 months, your points will be valid until February 2023. To keep your points valid, you only have to use your points on the reward of your choice. Not ready to redeem yet? You can buy points or even transfer points to any member in the program or to your Radisson Rewards Americas account to extend the validity of your points.