Artotel Brand - Contactless Services app
Artotel Brand - Contactless Services app

art’otel contactless services

Navigate your next stay in style with online check-in, a digital key and more.
Infographic Contactless Services

Contactless services

Feel at ease from the moment you arrive until the second you leave with the art’otel services app. Simply use your personal device to check in online before you arrive, download a digital key and kick off your art’otel experience.

What’s more, every guest who shows their digital key when dining in one of our restaurants will receive a drink on us*. Cheers to that!

Discover, enjoy, create

Artotel Brand - Contactless Services – App Digital Key

Online Check-in & Digital Key

Check in online in just 30 seconds from your own device. On arrival, skip past reception and head straight to your room with your digital key.
Artotel Brand - Contactless Services – Online Messaging & Food Ordering

Instant Messaging & Food and Drinks Ordering

Order room service with just a few taps directly from your personal device and chat to our team members 24/7 (currently available in the Netherlands).
Artotel Brand - Contactless Services – App Notifications

Instant Booking & Special Deals

Book online via the app, get notified first about new deals and enjoy exclusive offers including a drink on us* when dining in one of our restaurants.

Vantaggi del tuo soggiorno contactless

Facile e veloce
Offerte esclusive

Il tuo soggiorno sicuro in 5 semplici passi

- Promotional

1. Prenotazione

Prenota presso un hotel art'otel tramite i nostri siti web. Invia un messaggio al nostro team prenotazioni in qualsiasi momento per discutere di eventuali richieste speciali, compresi gli upgrade.
art’otel Contactless Experience - Check-in

2. Check-in online

24 ore prima del tuo soggiorno riceverai un’e-mail che ti invita a effettuare il check-in online. Controlla e aggiorna i dettagli di ciascun ospite, aggiungi l’orario di arrivo e completa il pagamento. Ecco tutto!
art’otel Contactless Experience – Digital Key

3. Chiave digitale

Una volta completato il check-in, riceverai un’e-mail di conferma con la quale potrai facilmente scaricare l’app dei servizi art'otel, attivare la chiave digitale e condividerla con il tuo compagno di viaggio. In alternativa, ritira la tessera tradizionale al momento dell’arrivo al banco dedicato.
art’otel Contactless Experience – In –room services

4. Servizi in camera

All’arrivo, salta il banco della reception e dirigiti direttamente verso il comfort della tua camera. Una volta sistemati i bagagli, utilizza l’app per avviare una chat con i membri del nostro team per fare qualsiasi richiesta o per ordinare il servizio in camera con pochi tocchi dal tuo dispositivo personale.
art’otel Contactless Experience – Express Check-out

5. Check-out rapido

Rendi la partenza semplice e veloce. Utilizza l’app per effettuare il check-out e pagare i conti collegati alla tua camera, e la chiave digitale sarà disattivata.

Download the art’otel services app

Terms & Conditions

• The complimentary drink promotion is available at participating restaurants only at the European hotel of your stay during your stay dates.
• We reserve the rights to change the list of participating restaurants at any time. Contact the hotel of your stay directly to determine which restaurant is participating in this promotion.
• Guest are entitled to a complimentary drink while dining at the restaurant of the hotel they are staying at when each adult is ordering a main meal.
• The complimentary drink is limited to one drink per guest per meal.
• The complimentary drink includes: soft drinks, regular glass of house wine or a pint of draft beer.
• The offer can be claimed by presenting a valid digital key at time of ordering. A valid digital key is for the hotel where the guest is desiding and in which the participating restaurant is located and is valid only for the duration of their stay.
• The promotion is only valid for dining at the hotel’s restaurants and bars. Breakfast, room service or in-room dining, catering or banquets, or groups or parties of six or more are excluded from this promotion.
• In order to avail the offer, a registered hotel guest must be present, must provide their digital room key, and must request the offer at the time of ordering.
• Promotion cannot be applied at the hotel’s front desk. Promotion may not be combined with other offers or promotions. Promotion ends on 30 September 2021.