Radisson Rewards members will continue to be rewarded all over the world, as two updated programs are introduced and will deliver an even more personalized experience.
Radisson Rewards and Radisson Rewards for Business will remain dedicated to rewarding you for your stays in Europe, the Middle East, Africa, and Asia Pacific. Your benefits and points balance will not be affected, and you will continue to earn and redeem rewards as usual at our hotels in these regions. For the latest offers and best booking experience, you can continue to plan your next trip through RadissonHotels.com or use the Radisson Hotels app.
Radisson Hotels Americas will launch a new loyalty program in June. Radisson Rewards Americas and Radisson Rewards for Business Americas will reward our members who stay or do business in the United States, Canada, Latin America, and the Caribbean. For more information, please visit RadissonHotelsAmericas.com.
So don't worry - as a member of Radisson Rewards or Radisson Rewards for Business, there will be no changes to your benefits, or point balance. You'll continue to earn and redeem for rewards at hotels in Europe, the Middle East, Africa, and Asia Pacific, but you’ll need to take some additional steps when traveling to the Americas.
Interested in learning more about what this means for you? Check out our frequently asked questions below for more details.
Look out for our next communication with more details soon!
You will continue to be a member of Radisson Rewards or Radisson Rewards for Business and can continue to earn and redeem at our hotels in Europe, the Middle East, Africa and Asia Pacific.
However, if you would like to earn or redeem at hotels in the Americas you will need to join the Radisson Rewards Americas program any time after June 2021.
No, continue to earn and redeem points with Radisson Rewards on RadissonHotels.com or download the Radisson Hotels mobile app.
No, our system will automatically assign you to the Radisson Rewards or Radisson Rewards for Business program. Starting in June 2021, you will be able to join the Radisson Rewards Americas or Radisson Rewards for Business Americas program.
Nothing will change with your membership. Your account information such as current tier status, member number, and point balance will continue to be available on RadissonHotels.com or in the Radisson Hotels mobile app.
Radisson Hotels and Radisson Hotels Americas will be operating as two business organizations to adhere to U.S. regulations, therefore, requiring two websites, social media channels, apps, and loyalty programs. This will enable Radisson Hotels to better align with and serve the needs of hotel owners and guests in Europe, the Middle East, Africa & Asia Pacific. We are looking forward to continue welcoming you and create memorable experiences with Radisson Rewards.
Visit RadissonHotelsAmericas.com to book or redeem for hotel stays in the United States, Canada, Latin America, and the Caribbean.
Visit RadissonHotels.com to book or redeem for hotel stays in Europe, the Middle East, Africa, and Asia Pacific.
We launched a new Radisson Hotels mobile app on March 25, 2021, please download the new app available in the Apple Store or Android Google Playstore to access your account information or book a hotel in Europe, the Middle East, Africa, or Asia Pacific.
New Award Chart
Our Award Chart is being simplified. We are reducing the number of categories from seven to five and all category point values will increase in increments of 15,000 points starting at 15,000 points for category 1 and capping off at 75,000 points for category 5.
Along with simplifying your Award Night stays, we've doubled the number of hotels available at 15,000 points. Visit our website here for more information and visuals to show you how the Award Chart is changing to benefit you!
You will not be automatically refunded the difference. If you find that your existing redemption stay is now available for a lower point cost, you are free to cancel the original redemption reservation and re-book the stay at the lower point cost. Otherwise, you will need to request the refund by calling our Member Services team.
No, you are in luck! We will honor the rate at the time you booked your stay.
Please visit our website for information regarding the hotel categories.
Global Points Transfer
For a transfer to be enabled between your 2 accounts, you must:
Be enrolled in both Radisson Rewards and Radisson Rewards Americas programs
Be logged in on your Radisson Rewards Account if you want to transfer points to a Radisson Rewards Americas account
Have the same names and e-mail address on both accounts
Have enough points on your member account’s balance
As a member of Radisson Rewards and Radisson Rewards Americas programs, you can transfer up from 1 to1,000,000 points per transaction using the Global Points Transfer service.
Please note that you won’t be able to transfer an amount of points exceeding the available balance of points on your account.
You will have to make multiple transfers using the Global Points Transfer service if you want to transfer the remaining points.
There is no cost for transferring your points using the Global Points Transfer service.
You can use the Global Points Transfer service up to 25 times per year, whether you’ve been receiving or transferring points.
You can transfer up to 5,000,000 points a year and receive up to 5,000,000 points a year. Once this limit is reached, you will need to wait for the next calendar year to transfer/receive more points.
No, you can only transfer points between your own individual accounts. The names and e-mail in both accounts must be identical for the transfer to be permitted.
In order to transfer points to your Radisson Rewards Americas account from your Radisson Rewards account, you will first need to log in to your Radisson Rewards account. you will then be asked to enter your Radisson Rewards Americas Member Number. It is a 16-digits number that you can find on your member’s account.
Please note that the Global Points Transfer service will only enable transfer if both accounts share the same names and e-mail.
The points will be available on the receiving account within 24 hours.
You will receive an email on the email address specified on your account at the time of transfer confirming the amount of points that have been transferred from the account. You will also receive an email once the transfer is complete and points are available for use in the receiving account.
Yes, you can reverse the transaction by signing into the account you want to transfer points from.
If your email and names are not an exact match on both accounts, the transactions will not be processed by Global Points Transfer. You must edit your account profile, so the email and names are the same on both your Radisson Rewards and Radisson Rewards Americas accounts.
If you wish to change your email address, please contact Member Services, visit our Contact Us section for updated contact information for each country.
Your points transferred through the Global Points Transfer service will only expire if there is no activity on your account over the last 24 months. To maintain your accounts active, you must either earn or redeem points. Points transfer will also count as activity in keeping both of your account active. The expiration date of the points in your balance will be extended based on the date any activity is registered.
Account & Support
No, your point balance will not change and will be available within your Radisson Rewards account. The extended pause on the expiration of points will still be honored through the end of 2021.
No, your member number will stay the same.
Yes, simply join the Radisson Rewards Americas program and call Member Services before your stay to request a status match for Silver, Gold, or Platinum tiers.
Yes, you will have the opportunity to transfer your points at a 1:1 ratio between programs (for free!) using our new Global Points Transfer process launching in June.
Yes, you will be able to earn points in the Radisson Rewards program for hotel stays in Europe, the Middle East, Africa, or Asia Pacific. You will also be able to earn points for hotel stays in the United States, Canada, Latin America, and the Caribbean by joining the Radisson Rewards Americas program and booking via RadissonHotelsAmericas.com/Rewards.
You will continue to have a large selection of earning and redemption options including Award Nights, car rentals, airline miles, and more!
Because you are already a member of Radisson Rewards, you must call the contact center or edit your profile to join Radisson Rewards for Business.