TripAdvisor traveler rating

735 reviews
Ranked #3 of 81 hotels in Leon
"Travelers Choice 2020" Travelers Choice 2020

Traveler rating

Excellent
410
Very Good
242
Average
57
Poor
13
Terrible
13

Type of traveler

Business
415
Couples
52
Solo travel
19
Family
197
Friends getaway
30

Rating summary

Location
4.5
Sleep Quality
4.5
Rooms
4.5
Service
4.5
Value
4.5
Cleanliness
4.5

Travelers’ tips to help you choose the right room

  • room a/c was leaking water in the middle of the night...shuttle service was denied.. (Jaime V)
    1.0
    2017-10-19
  • Opt for street view. (Traveller_uk555)
    4.0
    2017-08-22
  • Ask for a room with a pool view, if possible. (Doors4Departure)
    4.0
    2017-05-02
  • The newest rooms on the north side have smaller bathrooms/showers. (OrdomanWRC)
    4.0
    2016-09-04
  • If you need a Indian food, ask for KOTHU PAROTA. (cooked with tortilla, onion, egg, tomotoes, chillies) (SenthilESR)
    5.0
    2016-05-05

Most recent traveler reviews

  • "Switched From Competitor Loyalty Membership"

    • Reviewed: 2019-12-14
    • Trip type: Business
  • I have stayed at another international hotel chain property in León for years! The service kept getting worse, a friend recommended switching to Radisson Poliforum...I am so happy that I made the change! They are awesome! The service is 5+ star! Very clean, safe, and comfortable! I’ll be back many many times!

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    • eric b, General Manager at Radisson Poliforum Plaza Hotel Leon, responded to this review 2019-12-16
    • Dear Guest We truly than you for your business, we are so happy to read you enjoyed your stay with us. We look forward to receive you once again soon. All our team wish you a merry christmas and a happy new year! We look forward to serve you very soon Best regards Radisson Team

  • "Family visit."

    • Reviewed: 2019-11-09
    • Trip type: Family
  • Very good customer service from check in to check out very satisfied will see you soon thanks. I also appreciate the transportation you have the snacks and drinks you have at the thanks again for everything

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    • eric b, General Manager at Radisson Poliforum Plaza Hotel Leon, responded to this review 2019-11-09
    • Dear guests Thanks for choosing Radisson Poliforum Plaza León for your journey in León We look forward to receive you once again soon We appreciate your comments and feedback Best regards Radisson Team

  • "Great place in Leon GTO"

    • Reviewed: 2019-08-17
    • Trip type: Family
  • The service is awesome, great accommodations, safe location, clean and comfortable room, good amenities, all staff really friendly, good food at restaurant (we tried outside and it was way better but not cheaper in the hotel restaurant )

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    • eric b, General Manager at Radisson Poliforum Plaza Hotel Leon, responded to this review 2019-08-19
    • Muy estimado Sr. Camacho Muchas gracias por su reciente estancia con nosotros Es un placer haberlos atendidos y deseamos volver a verlos pronto cuando reingresaran a León Gracias por sus comentarios y por compartir sus impresiones Seguiremos trabajando para la mejora continua de nuestro producto y de nuestro servicio Gracias por su preferencia Muy atentamente El equipo de Radisson Poliforum Plaza León

  • "A really nice place to stay"

    • Reviewed: 2019-05-27
    • Trip type: Family
  • Friendly people. Clean installations and room, tasty food. My kids loved the pool. When we asked a little concern about the room location, the answer was awesome, they offered to us to change for other one immediately.

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    • eric b, General Manager at Radisson Poliforum Plaza Hotel Leon, responded to this review 2019-05-28
    • Dear guest We are very pleased to read yous experience at Radisson Poliforum Plaza León Thanks for choosing us, we look forward to serve you once again soon, when you travel back to our city We hope you had a safe trip back home thanks and our best regards Radisson Team

  • "December 2018 stay"

    • Reviewed: 2018-12-15
    • Trip type: Business
  • Highly recommend this hotel in Leon, Guanajuato, Mexico. Off the beaten path & only four stories tall. Convenient to downtown and the business community. Nice restaurant and staff are extremely helpful and friendly. The price is very reasonable for the accommodations

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    • eric b, General Manager at Radisson Poliforum Plaza Hotel Leon, responded to this review 2018-12-17
    • Dear guest, We thank you trully for choosing Radisson Poliforum Plaza León during your journey in town We are glad to read you enjoyed your stay and your experience being with us testing our service We look forward to receive you once again soon. We wish you a merry christmas and a very happy new year! Best regards Happy holidays seasons Radisson Team

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