TripAdvisor traveler rating

I recently have been to this location on 2 separate occasions and I am impressed with the customer service experience. This was the most pleasant thing to me. If the customer service isn't right I believe the facility isn't right. Great staff all around and always there to answer a question. They a short group i believe and they all work hard. The hotel was clean, the pool was open tbis time and wasn't crowded. They also have procedure for covid in place so its safe to stay there. There is also a restaurant attached that is really nice. The area is close to downtown Iowa City and about 10 minute drive. Lost of local spots available as well. Will return soon and will recommend this stay.

The staff was really friendly and seemed to know what they were talking about. I was giving a really quick/brief instruction to get to the free breakfast at check-in and was confused so decided not to go and slept in instead. A piece was missing on the coffee pot in the room so I wasn't able to use it and I didn't figure that out until the morning but everything else was clean and the staff was very friendly and knowledgeable!

Our room was very clean, staff was pleasant for check in and out! We were there for a work party so we only stayed for one night, and did not spend much time in the room other than for sleeping. Would stay again and would recommend!

This was a fantastic hotel experience. The room was very clean, comfortable and spacious. Incredible price for how nice of a hotel this is. I will absolutely be staying here again when I return to Iowa City.

I stayed over for an event I was helping to host. The rooms were clean and comfortable!! I had extra towels, bottles of water, and a great WiFi! The staff was great. They were able to check me in an hour early and they reserved the room I asked for. Bathroom was very clean and the room smelled fresh!!