TripAdvisor traveler rating

The hotel staff seemed friendly enough upon check in and rooms were clean. However over night we lost power. Just to the hotel as traffic lights and other businesses were fine. It was several hours including the time when we needed to shower and get ready for our day. This was two nights ago - I could t even formally check out as computers weren’t up yet and I haven’t heard anything from the hotel regarding our obviously inconvenient experience. No apologies. No enticement to return. No explanation. I do feel they hotel staff could have communicated better with us during the incident and definitely now that things are up and running again.

Stopped with family overnight. One room had dirty rings in the bathtub. Other room had a toilet that barely flushed and you needed to flush three times. Sink didn't drain and had scum in it when we arrived with yellow scum around drain. Air conditioning didn't work properly. It was late when we got in so we tolerated it and just wanted to get through the night. Breakfast was also horrible.

Beautiful place. Great bar and restaurant and outdoor patio. Rooms were comfortable and quiet. Only negative was difficult to get around due to confusing hallways and signs. I would stay again chose this hotel simply because we are rewards members

Very nice and convenient for our groups stay. Had everything we needed , and if we needed anything else , they were right on the situation. Very happy with my room , and the facility overall was really nice. Staff was really nice and accommodating.

It seemed like everybody on the staff we spoke to was "in training" the room was so damp our clothes were almost wet from just being in the room .. hallway was musty .. breakfast was terrible .. should have stayed down the street at the Marriot for basically the same price