Radisson Collection Hotel, Xing Guo Shanghai

Visit our five-star hotel in downtown Shanghai

78 Xing Guo Road

Ideal for business travelMeeting facilitiesGourmet dining

5.0

(1338 reviews)

Check-in2:00pmCheck-out12:00pm

Traveler rating

Excellent
1128
Very Good
165
Average
29
Poor
9
Terrible
7

Type of traveler

Business431
Couples129
Solo travel240
Family275
Friends getaway187

Rating summary

Sleep Quality
Location
Rooms
Service
Value
Cleanliness

Room tips

It's in a good spot, but not near any metro, so need to taxi to most places.(RIN06)

2026-04-12

We tried the dinner buffet, it is ok. (Angela Z)

2025-06-04

Executive lounge is not what you expect as a executive lounge. Not necessary to have it.(drinkobee)

2023-07-29

Garden view(Uschiiilein)

2021-01-17

Bus stop one block away, subway station about 1 Km (0.6 miles) away, both offer great service.(Andrés D)

2019-06-23

Traveler reviews

"Luxurious Rooms"

2026-04-12

Booked a queen room for my daughter and a king business room for us. The rooms were very luxurious and spacious. It was a very comfortable stay. There were enough English speaking staff and they were helpful in assisting with making reservations at local restaurants for us. Would be coming bank here when we next visit Shanghai again.

RIN06

Rooms
Value
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Chen Leon, 客户服务/前台 at Radisson Collection Hotel, Xing Guo Shanghai, responded to this review

Dear Guest, Thank you so much for choosing Radisson Collection Hotel, Xing Guo Shanghai for your family stay! We are absolutely delighted to hear that both the queen room and king business room exceeded your expectations with their luxurious appointments and spacious comfort. It brings us great joy to know that our English-speaking team members were able to assist you seamlessly with local restaurant reservations. Providing attentive, personalized service to our international guests is at the heart of what we do, and we're thrilled that this enhanced your Shanghai experience. As a historic oasis nestled within 70,000 square meters of landscaped gardens and heritage villas, we take pride in offering that perfect blend of old Shanghai elegance and modern luxury. Knowing that you enjoyed the tranquility and comfort of our rooms makes all our efforts worthwhile. We are deeply honored by your promise to return on your next visit to Shanghai. The entire team looks forward to welcoming you and your daughter back to your home away from home in the city. Until then, we wish you safe travels and wonderful memories! Warm regards, The Management and Team Radisson Collection Hotel, Xing Guo Shanghai

"A Five Star experience with 3-Star budget"

2025-06-04

The hidden gem and the ultimate luxurious and serene oasis in the middle of downtown Shanghai. The hotel is surrounded by gardens. It has a chancing room plus a super large bathroom. The hotel offers great breakfast buffet. Everyone we met is friendly and helpful. This is a 5-Star hotel with a 3 star budget.

Angela Z

Rooms
Value
Sleep Quality
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Chen Leon, 客户服务/前台 at Radisson Collection Hotel, Xing Guo Shanghai, responded to this review

Dear Guest,Thank you so much for your wonderful review! We are thrilled that you consider us a hidden gem and a luxurious oasis in the heart of downtown Shanghai. Your appreciation for our garden surroundings, spacious rooms, and exceptional facilities like the changing room and super large bathroom is truly gratifying. We are particularly pleased that you enjoyed our breakfast buffet and found our staff to be friendly and helpful. These are the elements that we strive to perfect to ensure a memorable stay for our guests. Your description of our hotel as a 5-Star experience with a 3-star budget is incredibly flattering and speaks to our commitment to providing exceptional value. We will continue to work hard to maintain this high standard and exceed expectations. Thank you again for choosing us and for sharing your positive experience. We look forward to welcoming you back in the future.

"Great help and hospitality from Charles Gao"

2025-05-21

I attended Bakery China exhibition and had lots of luggage with me, cartons of bread samples. Charles Gao helped me with sealing the cartons. And at the same time my luggage beg lining was torn. Charles helped me to fix it too. So grateful to Charles for the big help. To him, it might be a small thing to fix these "simple" things But to me, without his help, it will be a super big problem for me

456amyew

Rooms
Value
Sleep Quality
Location
Cleanliness
Service

Chen Leon, 客户服务/前台 at Radisson Collection Hotel, Xing Guo Shanghai, responded to this review

Dear guest,Thank you so much for taking the time to share your experience and express your gratitude. We are delighted to hear that Charles Gao was able to assist you with your luggage and bread sample cartons during the Bakery China exhibition. It is always our pleasure to help our guests in any way we can, and we are glad that his efforts made a significant difference for you. We understand that sometimes what may seem like a small task to us can be a huge relief and convenience for our guests. Your appreciation means a lot to us, and we will continue to encourage our staff to go the extra mile to ensure that every guest feels well taken care of. We hope that your time at the exhibition was productive and enjoyable. Thank you once again for your kind words. We look forward to welcoming you back to our hotel in the future.

"I definitely recommend this hotel — overall, a truly wonderful experience!"

2025-05-01

We stayed in a Business Class room and liked it — super clean and spacious. The room even had a hot tub, which was a nice surprise! Breakfast was great too, with lots of variety, fresh-squeezed juice, and tasty dishes made by the chefs. The surrounding garden was beautiful, and getting around from the hotel was super easy and affordable by taxi (we used the DiDi app). The entire staff was extremely friendly and made us feel very welcome throughout our stay. The hotel also has a gym, a spotless sauna, and a nice swimming pool — all really well-maintained. It would’ve been nice if the fresh juice had been available throughout the whole breakfast time.

TuulaIr

Rooms
Value
Sleep Quality
Location
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Chen Leon, 客户服务/前台 at Radisson Collection Hotel, Xing Guo Shanghai, responded to this review

Dear Guest, Thank you so much for your wonderful review! We are delighted that you enjoyed your stay in the Business Class room, which was clean, spacious, and even included a hot tub — a lovely bonus! We are also pleased that you found the breakfast to be great, with a wide variety of dishes and fresh-squeezed juice. The beauty of the surrounding garden and the convenience of getting around using the DiDi app definitely add to the overall experience. We are thrilled that you found our staff to be extremely friendly and welcoming, which is a key part of our service philosophy. We appreciate your suggestion about having fresh juice available throughout the entire breakfast time. We will certainly take this into consideration and strive to make improvements where possible. Thank you again for choosing our hotel and for sharing your positive experience. We look forward to welcoming you back in the future. Have a wonderful day ahead! Best regards,

"Excellent"

2025-04-10

This hotel is excellent. Friendly and thoughtful front desk staff, beautiful garden, great house keeping.

steveccheen

Rooms
Value
Sleep Quality
Location
Cleanliness
Service

Leon Chen, Guest Services / Front Office at Radisson Collection Hotel, Xing Guo Shanghai, responded to this review

Dear Guest, Thank you so much for your wonderful review! We are delighted to hear that you had such a positive experience at our hotel. Your kind words about our friendly and thoughtful front desk staff, the beautiful garden, and the great housekeeping services truly mean a lot to us. Our team is always committed to provide the best possible service to ensure that every guest feels welcome and comfortable. We are glad to know that our efforts have been appreciated. The beautiful garden is indeed one of the highlights of our hotel, offering a serene and picturesque setting for our guests to relax and enjoy. We look forward to welcome you back in the future.Your satisfaction is our greatest reward, and we will continue to strive for excellence. Have a wonderful day!

Radisson Collection Hotel, Xing Guo Shanghai

Visit our five-star hotel in downtown Shanghai

Radisson Collection Hotel, Xing Guo Shanghai - TripAdvisor traveler rating

Traveler rating

Type of traveler

Rating summary

Room tips

Traveler reviews

2026-04-12

Chen Leon, 客户服务/前台 at Radisson Collection Hotel, Xing Guo Shanghai, responded to this review

2025-06-04

Chen Leon, 客户服务/前台 at Radisson Collection Hotel, Xing Guo Shanghai, responded to this review

2025-05-21

Chen Leon, 客户服务/前台 at Radisson Collection Hotel, Xing Guo Shanghai, responded to this review

2025-05-01

Chen Leon, 客户服务/前台 at Radisson Collection Hotel, Xing Guo Shanghai, responded to this review

2025-04-10

Leon Chen, Guest Services / Front Office at Radisson Collection Hotel, Xing Guo Shanghai, responded to this review