TripAdvisor traveler rating

4796 reviews
Ranked #13 of 48 hotels in Bloomington
GreenLeader Bronze Certificate of Excellence 2019

Type of traveler

Excellent
3093
Very Good
934
Average
393
Poor
217
Terrible
159

Traveler rating

Business
1509
Couples
834
Solo travel
122
Family
1818
Friends getaway
343

Rating summary

Location
5.0
Sleep Quality
4.5
Rooms
4.5
Service
4.5
Value
4.0
Cleanliness
4.5

Travelers’ tips to help you choose the right room

  • Business Class Room are the Best (michaelparkguy)
    5.0
    2020-02-23
  • Upgrade to buisness class floor with lounge. Its on top floor and has awesome food and drinks in lounge. (Patrick B)
    5.0
    2020-01-29
  • Closer to the elevator if possible. Long hallways if you are at the end. (SWMNMomofboys)
    5.0
    2020-01-01
  • Ask to inspect the room prior as our experience was filthy. (Nsj89)
    2.0
    2019-11-04
  • South facing rooms have better views. (Kelly S)
    4.0
    2019-10-20

Most recent traveler reviews

  • "Great for a quick family vacation."

    • Reviewed: 2020-02-28
    • Trip type:
  • We took our older two kids (7 &8) for a night of shopping, eating and fun. Kids had a blast. Ordered room service for breakfast, which they thought was amazing. Loved the pool. Could have been deeper for us, but great for the kids no hot tub though, but not a deal breaker.

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  • "Great hotel in Mall of America"

    • Reviewed: 2020-02-24
    • Trip type: Business
  • Hotel staff was very courteous. Hotel decoration was very nice and modern. It's connected to Mall of America so this is a sure shot for shopping travellers. Restaurant was nice, hotel room comfortable and with everything you would expect from a high end hotel. Great job.

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  • "Overnight at the Blu"

    • Reviewed: 2020-02-19
    • Trip type:
  • It is a newer building, smells and looks new. It is attached to the Mall of the Americas which is cool. Swimming pool doesn't have a hot tub (that I was aware of), which is what I normally use. The only issue is that the carpet was not vaccuumed. Other than that I would consider it an upscale hotel which is comfortable, conveniently located and close to all amenities.

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  • "Hotel stay review"

    • Reviewed: 2020-02-17
    • Trip type:
  • Great experience-loved the hotel! Friendly staff, very clean rooms with nice decor. Restaurant food and atmosphere were great but service was a bit slow. Excellent customer service at check in and check out!

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  • "Great time!"

    • Reviewed: 2020-02-17
    • Trip type:
  • We love staying there and having the mall right there! It makes things so easy! We haven’t eaten at the restaurant because of price and all the other options at the mall. Would go back again! Great place

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