TripAdvisor traveler rating

1953 reviews
Ranked #312 of 1123 hotels in London
"Certificate of Excellence 2019" Certificate of Excellence 2019

Type of traveler

Excellent
1294
Very Good
368
Average
149
Poor
86
Terrible
57

Traveler rating

Business
300
Couples
580
Solo travel
83
Family
774
Friends getaway
148

Rating summary

Location
4.5
Sleep Quality
4.5
Rooms
4.5
Service
4.5
Value
4.0
Cleanliness
4.5

Travelers’ tips to help you choose the right room

  • river view (markabol)
    4.0
    2019-07-07
  • Good location, river views (if correct room selected) - ask for east facing river view room as this would look towards Palace of Westminster (DysonHoover6000)
    1.0
    2019-06-27
  • Try and get a room at another hotel. (Krista M)
    3.0
    2019-06-13
  • Join the Radission Group as a frequent traveller for associated perks. (JPSewell)
    4.0
    2019-06-06
  • Choose a river view room, the higher the better. (cookiesuffolk)
    3.0
    2019-05-23

Most recent traveler reviews

  • "Stay in Mid July 2019"

    • Reviewed: 2019-07-21
    • Trip type: Family
  • Always a good place to stay. Clean. Accessible. On the Riverbank and good for a walk. Close to subway. Pleasant staff. This was the 5th year we stayed there and it has improved over time with the upgrades and redesign. A bit pricy even for London but good value and we were well looked after.

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  • "50/50"

    • Reviewed: 2019-07-21
    • Trip type: Couples
  • The technology and cleanness of other hotel that have the same stars and are cheaper were way better but i would only recommend this hotel if you are getting the room with balcony apart from that i’d say m by montcalm is better

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  • "hotel of great standards"

    • Reviewed: 2019-07-15
    • Trip type: Friends getaway
  • The whole hotel was clean and very modern the rooms did not disappoint. I had an amazing view of Big Ben, the London Eye and much more. The bed was comfortable and the room was filled with little gadgets. The staff were friendly and very helpful with any questions and room service.

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  • "Great hotel, great view, good location"

    • Reviewed: 2019-07-14
    • Trip type: Family
  • We were on a family vacation. The hotel staff were great. The rooms were clean, very modern, excellent bathrooms. The staff in the Executive Lounge were awesome. The breakfast food selection was very good. Highly recommended.

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  • "On A Slide Downwards...."

    • Reviewed: 2019-07-13
    • Trip type: Couples
  • I've stayed here and the Riverbank many times over the past 11 years and always felt welcome and valued. This time from arrival to departure there was no real friendliness nor particular welcoming aspect to the stay. The room was poorly maintained i.e. no Nespresso capsules (had to ask and they were promptly delivered), tea and coffee not restocked, curtain not closing correctly due to damage, marks on walls. For half the price it would have been just acceptable but at over £200 per night it was not. There's plenty of competition in this price sector and Radisson need to up their game on this hotel. Certainly not 5*.

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