TripAdvisor traveler rating

699 reviews
Ranked #14 of 28 hotels in Rochester

Type of traveler

Excellent
270
Very Good
197
Average
120
Poor
63
Terrible
49

Traveler rating

Business
126
Couples
122
Solo travel
35
Family
341
Friends getaway
31

Rating summary

Location
4.5
Sleep Quality
4.0
Rooms
4.0
Service
4.0
Value
4.0
Cleanliness
4.0

Travelers’ tips to help you choose the right room

  • We stayed on the third floor. Except for someone enjoying themselves at 2 AM one night in the next room, it was quiet. (Beth O)
    1.0
    2019-09-25
  • Stay away from this place (nzcdmc1)
    1.0
    2019-09-23
  • go somewhere else. (manysafetravel)
    1.0
    2019-06-16
  • just don't stay here (Elisa S)
    2.0
    2019-05-13
  • get there early parking is free and fiils up fast (misslady24fit)
    3.0
    2019-04-22

Most recent traveler reviews

  • "Best stay at a hotel this season!"

    • Reviewed: 2019-11-04
    • Trip type: Couples
  • This hotel was a pleasant surprise, after having stayed in several hotels this summer, this by far was the hotel that put their guest first! Little things like free newspaper, coffee, breakfast, and plenty of places to plug in to charge phones! Way to go!

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  • "Highly Recommend!"

    • Reviewed: 2019-09-18
    • Trip type: Family
  • Check in was nice and easy, room was ready when we arrived. We had a 2 Queen Suite - room was clean and very large - perfect for a family of 4 for sleeping as well as relaxing after a long day. Pool was very nice. Yummy breakfast in the morning - different hot selections each morning which was nice!

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  • "A Pleasant Experience"

    • Reviewed: 2019-09-08
    • Trip type: Family
  • My daughter and I had a pleasant stay. The Staff was polite, friendly and helpful. The room was clean and comfortable and the complimentary breakfast was one of the best hotel breakfast buffets I have had.

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  • "Great place to stay."

    • Reviewed: 2019-08-28
    • Trip type: Family
  • A very nice place to stay. Very clean, comfortable and quiet place to stay. Very friendly and accomodating staff. Great beds, bedding and amenities. Very nice pool. Highly recommend this place to stay.

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  • "Great Experience"

    • Reviewed: 2019-08-10
    • Trip type: Couples
  • Great Location, between finger lakes and Niagara falls. The hotel has a lot of restaurants near by as well. I think what made the experience the best at this particular hotel was the staff. They were very kind and helpful.

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See all reviews at TripAdvisor

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