TripAdvisor traveler rating

2993 reviews
Ranked #4 of 125 hotels in Niagara Falls
Traveler's Choice Certificate of Excellence 2019

Type of traveler

Excellent
1433
Very Good
1138
Average
316
Poor
74
Terrible
32

Traveler rating

Business
54
Couples
1057
Solo travel
48
Family
1479
Friends getaway
205

Rating summary

Location
4.5
Sleep Quality
4.5
Rooms
4.5
Service
4.5
Value
4.5
Cleanliness
4.5

Travelers’ tips to help you choose the right room

  • No ice machine on 5th & 6th floors if that's important to you. (sherwoodparkian)
    4.0
    2019-08-07
  • Not facing Victoria St. (luvtotravelCanada)
    5.0
    2019-07-26
  • Higher floors are quieter (200SethW)
    4.0
    2019-07-21
  • room 410 very nice (slimzeeguy)
    5.0
    2019-05-08
  • One bedroom suites are great for large families (6 in ours) (momdadplus5)
    5.0
    2019-02-14

Most recent traveler reviews

  • "Niagara visit"

    • Reviewed: 2019-08-19
    • Trip type: Family
  • Very expensive with some questions on bathroom cleanliness. Not satisfied. Parking was on the premises for additional $10, and that was a good. My entire stay cost me more than US$315.0 very expensive for an ordinary hotel.

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  • "Good location"

    • Reviewed: 2019-08-18
    • Trip type: Family
  • Close walking to the falls and attractions. Bedding could be better. No mattress covers (if that sort of thing bothers you - fitted sheets didn’t cover well on sides and left mattress exposed). Have had much better breakfast buffets. Very crowded breakfast and not much variety. Did have a waffle maker but long waits. (Best to go very early to beat a long wait).

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  • "Niagara Falls Get-Away"

    • Reviewed: 2019-08-17
    • Trip type: Couples
  • This was an excellent hotel. It was walking distance to most falls related activity and Clifton Hill activities. If you wanted to go out further--a Wego bus ticket is a wonderful option. You can keep your car parked at the hotel for a mere $10 a day and get a free breakfast. The staff are wonderful and always seem to be customer friendly. I would definitely stay here again!

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  • "Ok hotel"

    • Reviewed: 2019-08-13
    • Trip type: Family
  • Ok hotel, with good location. This hotel is located about two blocks from most of the activity, which with the amount of people it is a good location. The Saturday night rate was about $100 more than Friday and Sunday. Pretty high for what you got. Check in was not very pleasant since there was a mix up, but after getting somewhat upset, it was straighten out. Not sure if I would return, but ok hotel.

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  • "Great location"

    • Reviewed: 2019-08-08
    • Trip type: Family
  • Can’t beat the location. Walking distance to any attraction. Easy check in and check out. Breakfast was fair, and easy fix to make this hotel stand out more. No microwave in room. No cots available. Bed was comfortable and room was clean

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