TripAdvisor traveler rating

495 reviews
Ranked #6 of 41 hotels in London
"Certificate of Excellence 2019" Certificate of Excellence 2019

Type of traveler

Excellent
282
Very Good
149
Average
39
Poor
9
Terrible
16

Traveler rating

Business
80
Couples
101
Solo travel
34
Family
230
Friends getaway
32

Rating summary

Location
4.5
Sleep Quality
4.5
Rooms
4.5
Service
4.5
Value
4.5
Cleanliness
4.5

Travelers’ tips to help you choose the right room

  • Non-deluxe rooms are on the lower level, on the same floor as the gym and pool. (luvtotravel057)
    4.0
    2019-09-01
  • my room overlooked the woodsy side of the property. very peaceful. (AlyceHD)
    5.0
    2019-08-28
  • look elsewhere (Neena D)
    1.0
    2018-11-06
  • Expect a 35 dollar cab ride from airport (Debbie D)
    4.0
    2018-11-06
  • King studio suite is one room but large. (sptourist)
    4.0
    2018-10-11

Most recent traveler reviews

  • "Great value for money."

    • Reviewed: 2019-08-26
    • Trip type: Couples
  • Friendly staff. Great hot breakfast with all the little extras. Especially nice to eat off of real plates with Cutlery rather than Styrofoam plates with plastic utensils like other breakfast included hotels. Room was spacious and smelled clean and fresh. We would book again.

    • tripadvisor-rating
      Rooms
    • tripadvisor-rating
      Value
    • tripadvisor-rating
      Sleep Quality
    • tripadvisor-rating
      Location
    • tripadvisor-rating
      Cleanliness
    • tripadvisor-rating
      Service
  • "Hidden Gem in London"

    • Reviewed: 2019-08-22
    • Trip type: Family
  • Great Service in a superb facility. Breakfasts were varied and did not disappoint.Check in and out were handled efficiently and quickly. Staff were always available to assist when required. We were completely satisfied.

    • tripadvisor-rating
      Rooms
    • tripadvisor-rating
      Value
    • tripadvisor-rating
      Sleep Quality
    • tripadvisor-rating
      Location
    • tripadvisor-rating
      Cleanliness
    • tripadvisor-rating
      Service
  • "Hospital visit"

    • Reviewed: 2019-08-11
    • Trip type: Couples
  • A welcoming and cozy place to stay....staff always helpful and hospitable.....this means so much And we always look forward to booking again every year. Close to hospital and restaurants....other amenities are close by.

    • tripadvisor-rating
      Rooms
    • tripadvisor-rating
      Value
  • "Very Pleased!"

    • Reviewed: 2019-07-23
    • Trip type: Couples
  • Real fine accommodations and great value for the price. The number of characters this review requires is ridiculous. If I have to use 200 plus characters to describe something I enjoyed, it becomes an onerous unnecessary task! Suffice to say that I was pleased with the place and would recommend it to others.

    • tripadvisor-rating
      Rooms
    • tripadvisor-rating
      Value
    • tripadvisor-rating
      Sleep Quality
    • tripadvisor-rating
      Location
    • tripadvisor-rating
      Cleanliness
  • "Hidden gem"

    • Reviewed: 2019-07-21
    • Trip type: Couples
  • Excellent hotel away from Wellington rd but across from the hospital. The room was very clean breakfast tasty and well laid out. No plastic or paper plates real China. The decor is cozy the pool and fitness area is clean and lots of towels. Will definitely stay again.

    • tripadvisor-rating
      Rooms
    • tripadvisor-rating
      Value
    • tripadvisor-rating
      Sleep Quality
    • tripadvisor-rating
      Location
    • tripadvisor-rating
      Cleanliness
    • tripadvisor-rating
      Service
See all reviews at TripAdvisor

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.

© 2014 TripAdvisor LLC